47
poor

AncestryDNA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
26 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
19 Reports
User Feedback
33%
iOS
19 Reports
67%
Android
39 Reports
AncestryDNA - Latest Quality Issues
Android
Jan 18, 2022
Will change my review once something happens with my kit. Mailed it off over 6 weeks ago, my daughters in on stage 7 yet mine has yet to be received. No one to talk to. I feel like you've just stolen my money.
iOS
Jan 18, 2022
App Not Working
Your app isn't working. When I click on the app it won't load past the opening page that shows your AncestryDNA logo. Please fix. Thank you.
iOS
Jan 17, 2022
AncestryDNA Broken
Prompted yesterday to update to AncestryDNA (iPhone) ver. 7.0. Screen opens with centered title of AncestryDNA, but will no longer load my dna test results or possible relatives.
Android
Jan 15, 2022
Two years ago approximately I sent you UPS, the kit for analysis, but I never got it back. I paid $49.95 for it
Android
Jan 13, 2022
The app is a bit wonky. I can't see more info when I tap on the estimates.
iOS
Jan 10, 2022
Just ok
It's ok, it took a while for the results to come back and when I got them it was all a bit anti climatic. The family tree part is ok but the actual DNA is a bit lame, very generic. The worst part is the constant emails trying to up sale me extra services. ‘Traits' etc should be included in the results not an up sale.
Android
Jan 9, 2022
Requires each person to make their own separate account just so they can spam your entire family with nonsense and try to get more out of you. Just let one person activate it for the entire family. You don't need my 80 year old dads email when he can't even check it himself. Would refund if I could.
iOS
Jan 9, 2022
Disappointed
I ordered 2 kits back in September and it never came. I last asked for a re-shipment in December and the tracking still says “The delivery date will be provided as soon as possible” and with no movement that it has shipped. It is now January and I asked for a refund, but they said I have to mail back the physical kits back. But how can I mail back something I haven't received yet?
iOS
Jan 8, 2022
UPDATE?
The last update is so glitchy and sluggish that it isn't even worth using.
AncestryDNA - Product Description
After you’ve purchased an AncestryDNA® test, download our FREE AncestryDNA® app and use it to:

• Activate your DNA test.
• Get status updates while your DNA test is processing.
• View your ethnicity estimate and learn more about your geographic origins.
• View your communities and learn more about the people, places, and migration paths of your family.
• Share your ethnicity estimate with others from anywhere, including on your social networks.
• Find others who have DNA in common with you and discover how you’re connected.
• Buy an AncestryDNA® test for someone else.
Want to improve your unitQ Score by 20% within 30 days?
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