73
good
Arizona Mobile ID | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
59 Reports
59 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
5 Reports
5 Reports
User Feedback
8%
iOS
5 Reports
5 Reports
92%
Android
59 Reports
59 Reports
Arizona Mobile ID - Latest Quality Issues
iOS
Jan 29, 2025
Used to be great
Used to be zero problems. Now it will not allow sign in and support is unhelpful.
Android
Jan 31, 2025
the app is garbage, the "selfie" feature never works ever and locks me out of my account for 15 mins at a time after 3 trys.. if you're going to make a selfie system at least make it work
iOS
Feb 4, 2025
Needs update
App crashes every time I try to scan my ID, tried multiple times over the past few weeks, tried re-downloading, nothing works.
Android
Feb 6, 2025
Repeated difficulty logging in with Face ID. My face hasn't changed, but it is hit or miss if the app recognizes me. For now, useless.
Android
Feb 7, 2025
Doesn't work on S25 Ultra
Android
Feb 8, 2025
The app keeps crashing it's completely useless
Android
Feb 8, 2025
Keep being tossed from az mvd to "support" company. Support company they were told from azmvd to discontinue support and then mvd says to contact the company x_x. App not sending verification app and no company is taking responsibility with the support on this app.
iOS
Feb 14, 2025
Annoyed
What's the use in having this if it keeps locking me out ! And how do you change the pin?!
Android
Feb 15, 2025
This app sucks. It's all bs. Don't dawn load it's a waist off time. They will send you a link to your phone number that DOES NOT WORK.
Arizona Mobile ID - Product Description
Including layers of security and privacy controls, Arizona Mobile ID is a contactless, convenient way to verify your identity from your phone. Arizona Mobile ID allows you to control what information you share during a transaction. For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address. Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected. In five simple steps, you can register for your Arizona mID: 1. Download the app and set permissions 2. Verify access to your phone number 3. Use your device camera to scan the front and back of your driver’s license or ID card 4. Follow the app’s registration steps to take a selfie 5. Set up app security and you’re good to go! Arizona Mobile ID can be used to verify a person’s identity to complete enhanced-verification services online, such as transferring a vehicle title and requesting a disbursement at AZMVDNow.gov, MVD’s primary customer self-service website. Please note: Arizona Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. For more information, please visit mobileid.az.gov. This app requires an iPhone 6s (iOS 13.1) or newer device.
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