51
fair
Arizona Mobile ID | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-31 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
42%
Android
77 Reports
77 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
105 Reports
105 Reports
User Feedback
58%
iOS
105 Reports
105 Reports
42%
Android
77 Reports
77 Reports
Arizona Mobile ID - Latest Quality Issues
iOS
Sep 22, 2023
App crashes
While trying to process my id the app crashes
iOS
Sep 22, 2023
App doesn’t work anymore
The app used to work beautifully. As of 09/21/2023, I haven't been able to use it. It just crashes and shuts down. Very frustrating when you're at the cashier and need to produce ID and don't have the physical card with you. Hope they fix it ASAP. 3 stars cuz it used to work great. Missing 2 cuz it doesn't anymore.
Android
Sep 22, 2023
Link for enrollment is broken.
iOS
Sep 22, 2023
Truly dystopian
The idea that I have to download a mobile tracking app just to access my MVD online account is absurd. It was bad enough when just phone number was required. Not everyone has a phone number, let alone a smart phone. How is this a pre-requisite to participate in a legally mandated identification and licensing system? Get it together. Also, it doesn't even work. Neither does the web option.
iOS
Sep 22, 2023
No good
Won't work with iOS update 17 deleted and re installed still not working Just clicks off after face recognition
iOS
Sep 22, 2023
App isn’t working
Not sure if there was an update. I downloaded the app a week ago and it worked fine. Stopped working 3 days ago. Shuts itself down when I try to open it. Would be helpful if if worked
iOS
Sep 22, 2023
Please fix
After the IOS 17 update the app no longer is working. I log into it and it starts to load but crashes right after.
iOS
Sep 22, 2023
Force crashes on iOS 17
Fix your app. Nobody on ios17 can use your app because it keeps crashing
iOS
Sep 22, 2023
Doesn’t work with iOS 17 and iPhone 15 pro max
I had an iPhone 13 Pro Max with iOS 17 that the app stop working then upgrade to the 15 pro max and now the app opens but choose the wrong camera and doesn't focus anymore so you can setup your id
Arizona Mobile ID - Product Description
Including layers of security and privacy controls, Arizona Mobile ID is a contactless, convenient way to verify your identity from your phone. Arizona Mobile ID allows you to control what information you share during a transaction. For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address. Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected. In five simple steps, you can register for your Arizona mID: 1. Download the app and set permissions 2. Verify access to your phone number 3. Use your device camera to scan the front and back of your driver’s license or ID card 4. Follow the app’s registration steps to take a selfie 5. Set up app security and you’re good to go! Arizona Mobile ID can be used to verify a person’s identity to complete enhanced-verification services online, such as transferring a vehicle title and requesting a disbursement at AZMVDNow.gov, MVD’s primary customer self-service website. Please note: Arizona Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. For more information, please visit mobileid.az.gov. This app requires an iPhone 6s (iOS 13.1) or newer device.
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