93
epic

Arizona Mobile ID | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Travel
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Android unitQ Score
Android User Feedback
43%
Android
36 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
48 Reports
User Feedback
57%
iOS
48 Reports
43%
Android
36 Reports
Arizona Mobile ID - Latest Quality Issues
Android
Aug 16, 2024
tried for an hour and it wont work error message to many times to count
Android
Aug 23, 2024
Dose not open any more Deleted it reinstalled it still Does not work.
iOS
Aug 24, 2024
Process
Very difficult to verify your face process
Android
Aug 25, 2024
The app sorta works - I think!/?. After I entered my phone , I got a link to open a website. The link was broken and I never got the site open. I somehow got to the next step, scanned my license, did the facial recognition, and created a PIN. Everything seems to be working. When I open the app, the first step asks me to 'CERTIFY'. When I click on the link, a star comes up, spins, and goes away. But it's still asking to certify. So I don't know if it's 'legal'. Use Samsung Wallet instead!
Android
Aug 26, 2024
Keeps crashing at the tutorial section
iOS
Aug 27, 2024
Kinda flaky
Not very reliable and no instructions for entering a renewed license. Am I stuck with an expired license?
iOS
Aug 28, 2024
Asinine Method for Selfie
Everything works great in setting up the app except for the selfie you have to take. Apple's face recognition process is easy, straight forward and effective. This app has you pointing your nose to “connect the dots” as a process for taking a selfie. Others have complained of the ridiculous process to take a selfie. Deleted this app faster that it took me to download. Who needs an app with all your personal info including your drivers license on your phone anyway. Just another method for hackers to get your info. Don't do it! Look up user's feedback on AZDOT as people are having trouble using the app as it is not doing what the developer says it will do.
Android
Aug 29, 2024
App is broken. Completely unusable
iOS
Aug 30, 2024
Face I D
I'm unable to unlock the app with face ID. I can't move the line properly.
Arizona Mobile ID - Product Description
Including layers of security and privacy controls, Arizona Mobile ID is a contactless, convenient way to verify your identity from your phone. 

Arizona Mobile ID allows you to control what information you share during a transaction. For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address.

Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected.

In five simple steps, you can register for your Arizona mID:

1. Download the app and set permissions
2. Verify access to your phone number 
3. Use your device camera to scan the front and back of your driver’s license or ID card
4. Follow the app’s registration steps to take a selfie 
5. Set up app security and you’re good to go! 

Arizona Mobile ID can be used to verify a person’s identity to complete enhanced-verification services online, such as transferring a vehicle title and requesting a disbursement at AZMVDNow.gov, MVD’s primary customer self-service website.

Please note: Arizona Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. 

For more information, please visit mobileid.az.gov. 

This app requires an iPhone 6s (iOS 13.1) or newer device.
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