Quality degradation at Arizona Mobile ID  
Users report higher volume of Quality Issues than usual
82
good

Arizona Mobile ID | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
46%
Android
58 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
67 Reports
User Feedback
54%
iOS
67 Reports
46%
Android
58 Reports
Arizona Mobile ID - Latest Quality Issues
Android
Mar 10, 2024
Trash. Sends a dead link to login. What good is that?
iOS
Mar 16, 2024
Inconsistent
App consistently logs me out and I have to go through the activation process every time and every time I get the same 60302 or 60307 error. No support either
Android
Mar 17, 2024
Not only is it not accepted by TSA, now that the driver's license on/in the app has expired, I cannot upload my new license.
Android
Mar 17, 2024
Can't register on the app, the verification link hasn't been working for weeks
Android
Mar 18, 2024
2021 - Won't even open on my pixel 4. 2024 - 3 years later I now have a pixel 6 try it again and guess what still won't even open. They're not even trying I suggest Arizona find the brand company this is crazy that two years later they're still using the same company to make an app that won't open on a phone design specifically to run Android you couldn't have a more compatible Android phone.
Android
Mar 20, 2024
Relentless crashing.
Android
Mar 20, 2024
Request always fails
iOS
Mar 24, 2024
Glad I have it, but…..
I like the app BUT that procedure to “register” your face, by matching the “line of dots to a number” is exasperating. Finally got it done by on several occasions I was close to chucking the whole thing.
Android
Mar 26, 2024
03/25/2024 Typical government BS. I can't get a refund of the money in my MVD account unless I download this app and jump through their hoops, which has a broken link to complete the process of setting it up. Waste of my time. I PAY TAXES!
Arizona Mobile ID - Product Description
Including layers of security and privacy controls, Arizona Mobile ID is a contactless, convenient way to verify your identity from your phone. 

Arizona Mobile ID allows you to control what information you share during a transaction. For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address.

Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected.

In five simple steps, you can register for your Arizona mID:

1. Download the app and set permissions
2. Verify access to your phone number 
3. Use your device camera to scan the front and back of your driver’s license or ID card
4. Follow the app’s registration steps to take a selfie 
5. Set up app security and you’re good to go! 

Arizona Mobile ID can be used to verify a person’s identity to complete enhanced-verification services online, such as transferring a vehicle title and requesting a disbursement at AZMVDNow.gov, MVD’s primary customer self-service website.

Please note: Arizona Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. 

For more information, please visit mobileid.az.gov. 

This app requires an iPhone 6s (iOS 13.1) or newer device.
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