fair

Arizona Mobile ID | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-4 Points Past 7 Days

Category: Travel

Work at IDEMIA Group? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at IDEMIA Group? Unlock additional insights

Android unitQ Score

Android User Feedback

51%

Android
91 Reports

iOS unitQ Score

iOS User Feedback

49%

iOS
88 Reports

User Feedback

49%

iOS
88 Reports

51%

Android
91 Reports

Arizona Mobile ID - Latest Quality Issues

Android

Mar 23, 2023

I just went through putting my personal information on your app and it now has a bug!!! I can't open and it's crashing my phone. What a joke.

Android

Mar 26, 2023

I can't even log in and register. Every time it sends me a text with a link, the link is broken is sent me to a broken website.

Android

Mar 26, 2023

Trash Won't open and won't upload my stuff

iOS

Mar 26, 2023

Selfie portion of app impossible to use

One needs to take a selfie, in order to load identification cards. I tried at least 6 times. Several times, it appeared to work. I was able to move my nose and connect the dots and hold it for a few seconds. It appeared to work, but then I got the message that it failed. Other times, I would try to connect the dots and the line did not respond to my moving nose as designed. What a waste of time.

Android

Mar 27, 2023

Bug in the app. Can't do anything in that app. Closes on you, won't recognize face after you've already cleared the account. Not worth it!

Android

Mar 28, 2023

Keeps crashing on Android

Android

Mar 28, 2023

App crashes immediately when trying to open it.

Android

Mar 29, 2023

Love the app, but it needs an upgrade. I had a State ID. Then got my driving privileges restored. I can't change them. ? ? ?

Android

Mar 29, 2023

Total junk experience! Verification system fails. Photo registration process is difficult. Just carry your driver's license on you and you don't need this app.

Arizona Mobile ID - Product Description

Including layers of security and privacy controls, Arizona Mobile ID is a contactless, convenient way to verify your identity from your phone. 

Arizona Mobile ID allows you to control what information you share during a transaction. For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address.

Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected.

In five simple steps, you can register for your Arizona mID:

1. Download the app and set permissions
2. Register your phone number 
3. Use your device camera to scan the front and back of your driver’s license or ID card
4. Follow the app’s registration steps to take a selfie 
5. Set up app security and you’re good to go! 

Arizona Mobile ID can be used to verify a person’s identity to complete enhanced-verification services online, such as transferring a vehicle title and requesting a disbursement at AZMVDNow.gov, MVD’s primary customer self-service website.

Please note: Arizona Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. 

For more information, please visit mobileid.az.gov. 

This app requires an iPhone 6 (iOS 13.1) or newer device.

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners