Quality degradation at Aspiration Spend, Save, Invest  
Users report higher volume of Quality Issues than usual
22
poor

Aspiration Spend, Save, Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-31 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
76 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
6 Reports
User Feedback
7%
iOS
6 Reports
93%
Android
76 Reports
Aspiration Spend, Save, Invest - Latest Quality Issues
Android
Dec 3, 2022
What's wrong with the app? Won't allow me to sign in, says there's an update, after uninstall, install,open getting the same message. This app used to work great, what's happening?
Android
Dec 3, 2022
They just updated the app but now it won't let me sign in at all. It keeps telling me to get the latest version and I already did but that dumb pop up keeps showing and doesn't let me do anything. I have uninstalled, reinstalled, restart my phone...nothing works. So I don't know I'm supposed to check my account information now!!!
Android
Dec 3, 2022
I have never had any issues, but this new update isn't even letting me log in.
Android
Dec 3, 2022
It's telling me to update my app on the playstore but there is no update and I can't log into my account without the update.
Android
Dec 3, 2022
Fine until update. I woke up and tried accessing my account, but got a note saying a new update needed to be installed before going to my account. Fine. No problem. Except, the update wasn't showing up. So, I uninstall and then reinstall thinking, erroneously obviously, that would take care of it. Nope. So now I can't get into my account via my phone, which is how I do 99% of my banking. I haven't tried on my computer yet, that will have to wait until I get back from work tonight.
Android
Dec 3, 2022
Since this last update, I haven't been able to log in. I deleted the app and re-downloaded it. That should make it the latest version and yet I keep getting the same message about needing to update to the "latest" version. I need access to my money if you don't mind..
Android
Dec 3, 2022
New update won't let me log into my account keeps sending me back to the app store to download the new version I have uninstalled and reinstalled the app 3 times I restarted my phone this is a mess
Android
Dec 4, 2022
My deposit should have cleared but hasn't it's very frustrating
Android
Dec 6, 2022
I don't know what is wrong but I'm not able to log in. I continue to get an error message.
Aspiration Spend, Save, Invest - Product Description
Sign up for Aspiration in 5 minutes or less to start spending, saving, and investing with a conscience.

Get paid for getting paid early! Open an Aspiration account and set up direct deposit and you’ll receive $25 — plus you’ll get your paycheck or government benefits up to two days early, every time you get paid‡.

SPEND & SAVE ACCOUNT
• Earn cash back rewards with your purchases, including bonus rewards at socially conscious businesses
• Withdraw your cash for free at over 55,000+ Allpoint ATMs
• Get paid up to 2 days early — you can now receive qualifying inbound ACH transfers (like direct deposit & gig economy payments, government benefits, annuity payments, investment income, and social security payments) up to two days early‡!
• Earn up to 1.00% APY on your Save Account*
• Know that your deposits aren’t funding fossil fuel exploration or production, private prison operations, or manufacturers of firearms.
• Deposit a check with your phone's camera
• Pay your bills or send a check to a friend
• Track your impact on the planet as you shop
• Choose the monthly fee you think we deserve — even if it’s zero!
• All extra services provided at cost
• We commit to donate 10% of profits to charity

SAFETY
• Sign in with Touch ID or Face ID (on supported devices)
• Two-factor authentication
• 256 bit encryption

DISCLAIMERS
The Aspiration Spend & Save Account are cash management accounts offered through Aspiration Financial, LLC, a registered broker-dealer and Member FINRA/SIPC. An affiliate, Aspiration Fund Adviser, LLC is an SEC registered investment adviser. An affiliate, Aspiration Card Services, LLC offers credit products. Aspiration Fund Adviser, LLC, Aspiration Financial, LLC, and Aspiration Card Services, LLC are subsidiaries of Aspiration Partners, Inc. (“Aspiration”). Aspiration pledges to donate 10% of our profits to charities. Aspiration is not a bank.

Paid experiences may not be representative of others and is no guarantee of future success. The Aspiration Cash Back program is subject to change at any time and without notice, including reversal of rewards for abuse, fraud, and other illicit activity. Cash Back rewards are generally credited on the first day of each calendar month. Customers will earn cash back on debit card purchases, amount earned varies by merchant. ATM use is free and unlimited, at Allpoint ATMs only, transaction amount caps may apply. Find an Allpoint ATM at https://www.aspiration.com/atms. *The Aspiration Save Account’s up to 1.00% Annual Percentage Yield (“APY”) interest rate is variable, subject to change, and is only available to customers enrolled in Aspiration Plus after conditions are met. Enable Plant Your Change and Aspiration will round up qualifying debit card purchases to plant a tree. With Aspiration Plus and Planet Protection, Aspiration will provide carbon offsets for your gas purchases. The Aspiration Plus Debit Card is issued by Coastal Community Bank, Member FDIC, pursuant to a license by Mastercard International Incorporated. ‡The full getting paid early and $25 promotional terms and conditions can be found at https://blog.aspiration.com/aspiration-early-ach-transfer-social-post-terms/

This communication should not be construed as an offer, solicitation of an offer, or advice to buy or sell securities.  Aspiration does not offer or provide investment, financial, tax, or legal advice. This is not an offer or solicitation in any jurisdiction where Aspiration Financial, LLC or its affiliates are not authorized to do business or where such offer or solicitation would be contrary to the local laws and regulations of that jurisdiction.

Visit aspiration.com/disclaimers and aspiration.com/policies for additional terms and conditions of services.

© Copyright 2021 Aspiration Partners, Inc.
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