Quality degradation at Aspiration Spend, Save, Invest  
Users report higher volume of Quality Issues than usual
56
poor

Aspiration Spend, Save, Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-25 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
128 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
26 Reports
User Feedback
17%
iOS
26 Reports
83%
Android
128 Reports
Aspiration Spend, Save, Invest - Latest Quality Issues
Android
Oct 14, 2021
I love the bank, but the app and website functionality are both pretty buggy. I can't log into my account at this point because of error screens in the app or automatic log in attempts by the web browser that stun locks the page in an infinite refreshing loop.
Android
Oct 14, 2021
Play app won't allow me too download your onsite app! Any probability that your issue will be resolved prematurely! I have not recieve my asperiation debt/credit card! Material that can manipulated personal financial institutions merits! Vastly recommended that analysis view soundness of shipment ideals! Origin's of the desired product secured delivery deployed!
iOS
Oct 13, 2021
Terrible bank
I opened an account with them and the first time they locked my account for 3 months. I called and emailed them about my account being locked and ask them to unlock it and how long it would it take to unlock it they could not give an answer. It wasn't until 3 months later they sent me an email to unlock my account. Right my account is locked again and I called and email them they couldn't give an answer on when my account will be unlocked it's been over 6 months and I'm still waiting this is ridiculous at this point. What kind of bank is this I emailed them countless times and they say the same thing in every email they send me. I wouldn't advise anyone to bank with them.
iOS
Oct 13, 2021
Get a different banking app
Download a different banking app this is my second time trying and I still can't even add my bank account due to the fact that they don't actually have ‘effortless connection'. They can't even connect to Capital One or the other major banks for you to add your a bank account. I tried online and the app itself. They have a 5 star rating from bots don't be fooled.
Android
Oct 12, 2021
When I signed up I got a declined message saying my info is on file when I never signed up before but they email me several times every single day saying sign up but they decline me, I thought this bank sounded too good to be true and it is.
Android
Oct 12, 2021
I tried to link my bank account after I get the code it brings me up to the last page and then the application magically closes and I have to repeat the process all over again 😩 please fix it
Android
Oct 12, 2021
This is a scam if u ask me they do not give a sign up bonus of $200 and that is FALSE ADVERTISEING just to get u to dl the app I haven't read not 1 good review on this bank yet n now I know why. I would have gave it a -3stars if I could've.
iOS
Oct 12, 2021
Truly disappointed at your services
You locked my account and have not given me access to my account for more than 6 months and locked away my cash with it!! That's a scam to me, you promised to send me a check containing the amount that was locked away as soon as you closed my account. Have contacted you several times concerning this issue and no response. Your services are poor!! I regret banking with Aspiration truly.
Android
Oct 11, 2021
Pros: They've always helped me out with disputes. Cons: -The app will re-enroll you in their automatic plant donation thing after you unenroll and they'll tell you you enrolled but they turned it off for you. Over and over again. -your bank account will not update with charges and debits for multiple days and has resulted in many times me not knowing the accuracy of my balance, and then I get a fee for overdraft or whatever It's starting not to worth it and I'm more and more reconsidering.
Aspiration Spend, Save, Invest - Product Description
Sign up for Aspiration in 5 minutes or less to start spending, saving, and investing with a conscience.

Get paid for getting paid early! Open an Aspiration account and set up direct deposit and you’ll receive $25 — plus you’ll get your paycheck or government benefits up to two days early, every time you get paid‡.

SPEND & SAVE ACCOUNT
• Earn cash back rewards with your purchases, including bonus rewards at socially conscious businesses
• Withdraw your cash for free at over 55,000+ Allpoint ATMs
• Get paid up to 2 days early — you can now receive qualifying inbound ACH transfers (like direct deposit & gig economy payments, government benefits, annuity payments, investment income, and social security payments) up to two days early‡!
• Earn up to 1.00% APY on your Save Account*
• Know that your deposits aren’t funding fossil fuel exploration or production, private prison operations, or manufacturers of firearms.
• Deposit a check with your phone's camera
• Pay your bills or send a check to a friend
• Track your impact on the planet as you shop
• Choose the monthly fee you think we deserve — even if it’s zero!
• All extra services provided at cost
• We commit to donate 10% of profits to charity

SAFETY
• Sign in with Touch ID or Face ID (on supported devices)
• Two-factor authentication
• 256 bit encryption

DISCLAIMERS
The Aspiration Spend & Save Account are cash management accounts offered through Aspiration Financial, LLC, a registered broker-dealer and Member FINRA/SIPC. An affiliate, Aspiration Fund Adviser, LLC is an SEC registered investment adviser. An affiliate, Aspiration Card Services, LLC offers credit products. Aspiration Fund Adviser, LLC, Aspiration Financial, LLC, and Aspiration Card Services, LLC are subsidiaries of Aspiration Partners, Inc. (“Aspiration”). Aspiration pledges to donate 10% of our profits to charities. Aspiration is not a bank.

Paid experiences may not be representative of others and is no guarantee of future success. The Aspiration Cash Back program is subject to change at any time and without notice, including reversal of rewards for abuse, fraud, and other illicit activity. Cash Back rewards are generally credited on the first day of each calendar month. Customers will earn cash back on debit card purchases, amount earned varies by merchant. ATM use is free and unlimited, at Allpoint ATMs only, transaction amount caps may apply. Find an Allpoint ATM at https://www.aspiration.com/atms. *The Aspiration Save Account’s up to 1.00% Annual Percentage Yield (“APY”) interest rate is variable, subject to change, and is only available to customers enrolled in Aspiration Plus after conditions are met. Enable Plant Your Change and Aspiration will round up qualifying debit card purchases to plant a tree. With Aspiration Plus and Planet Protection, Aspiration will provide carbon offsets for your gas purchases. The Aspiration Plus Debit Card is issued by Coastal Community Bank, Member FDIC, pursuant to a license by Mastercard International Incorporated. ‡The full getting paid early and $25 promotional terms and conditions can be found at https://blog.aspiration.com/aspiration-early-ach-transfer-social-post-terms/

This communication should not be construed as an offer, solicitation of an offer, or advice to buy or sell securities.  Aspiration does not offer or provide investment, financial, tax, or legal advice. This is not an offer or solicitation in any jurisdiction where Aspiration Financial, LLC or its affiliates are not authorized to do business or where such offer or solicitation would be contrary to the local laws and regulations of that jurisdiction.

Visit aspiration.com/disclaimers and aspiration.com/policies for additional terms and conditions of services.

© Copyright 2021 Aspiration Partners, Inc.
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