50
poor

Avelo | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
50%
Android
2 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
2 Reports
User Feedback
50%
iOS
2 Reports
50%
Android
2 Reports
Avelo - Latest Quality Issues
Android
May 27, 2021
Keeps crashing once I get to final screen to choose flight seat option. Would also be nice if there was more information about the seating options. Not really sure if the higher price seats means first class or.....? Have tried twice and not able to complete booking
iOS
May 23, 2021
Come on, guys
You have to have used other airlines apps before. 2 things: 1) when I sign in why do I need my email and my password? And why can't I stay signed in? 2) Way more importantly, when I want to see or manage my reservations AFTER I've signed in, don't ask me for my flight locator number! Why would I know what those random letters and numbers are?! Isn't signing in with my email and password—the same ones I use to book my flights—why don't they suffice to just let me look up my reservations? I'm not a cyborg! I don't know what my locator number is! It defeats the WHOLE point of convenience. And fyi, Avelo is the only airline app that insists on this pointless hassle! Please treat your logged-in customers with a bit more trust and courtesy. It's such a pain! Thank you for hearing me out. Ask others who've used the app what they think!
iOS
May 22, 2021
Boarding pass trouble
Couldn't get my boarding pass in the app
Avelo - Product Description
Welcome to the Avelo mobile app where smooth travels are just a tap away. You can book your flight, check-in, change your flight, select Add-ons and stay informed.

 

Search and book your next flight

- Find our everyday low fare flights by searching using your travel dates or use our low fare calendar. Purchase using Debit / Credit Cards.

 

Manage your trip 

- Add or update your seat selection, select Add-ons and special services, or make changes to your itinerary with just a few easy taps.

 

Easy boarding pass

- Get mobile boarding passes 24 hours in advance for all passengers on your trip. If you don't have bags to check, you can skip the lines and go straight to the security checkpoint.

 

Stay informed

- Use the app to find gate information, boarding position and flight arrival and departure times.
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