88
good

Axos Bank® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
87 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
4 Reports
User Feedback
4%
iOS
4 Reports
96%
Android
87 Reports
Axos Bank® - Latest Quality Issues
Android
Jun 28, 2022
Transferring money into this bank takes entirely too long, especially considering that most other banks that are more brick and mortar don't takenearlt as long to transfer money.
iOS
Jun 23, 2022
Needs update
App not working right keeps saying problem after logging in. Sent a payment and now it’s not showing. App also needs to have the number to the bank as a option instead of all chat. I had to Google the number when I should be able to visibly and easily see the number to make a payment.
Android
Jun 9, 2022
Have tried multiple times over two days to sign up for account through them, but get an error message 10 times for each step before making it to the next step. Tells me everything I need to know about how well this bank functions. They basically did me a favor by being upfront with their garbage software.
Android
Jun 9, 2022
Have tried multiple times over two days to sign up for account through them, but get an error message 10 times for each step before making it to the next step. Tells me everything I need to know about how well this bank functions. They basically did me a favor by being upfront with their garbage software.
Android
Jun 8, 2022
It doesn't even allow me to check my identity. I take the selfie photo and it goes straight to session again
Android
Jun 7, 2022
Very disappointed. Extremely clunky freezing my phone . Sometimes not opening at all unless I reboot my phone. What good is an app that can't be used? Thankfully Axos isn't my main bank but I now may be switching anyway due to useless app.
Android
Jun 7, 2022
Very disappointed. Extremely clunky freezing my phone . Sometimes not opening at all unless I reboot my phone. What good is an app that can't be used? Thankfully Axos isn't my main bank but I now may be switching anyway due to useless app.
Android
Jun 6, 2022
Will find another bank. This app, aside from being slow, has rejected two of my checks for deposit in the past few months. One was from my prior bank to close out my account (a domestic bank), and the other was a Mass State Tax refund...so nothing weird here. The solution from their support department is that I mail the check to them California - does that sound like a tech savvy bank to you? Vanguard's app accepted both checks no problem.
Android
Jun 6, 2022
MAJOR RED FLAG!!! I've had the newly opened account for a short while and finally got my debit card in the mail the other day. Today I made my first deposit into the account and shortly after got an email that basically said "sorry we're closing your account and we can't tell you why or what happens to your money ". I'm livid and will be speaking to my lawyer about my concerns of possible fraud in the future. The first impression is my last and it is a bad reflection of this company.
Axos Bank® - Product Description
Functionality from the legacy Axos Invest App is now available in the Axos: Bank, Invest, and Personal Finance app.


App Store Description 

**Welcome, Axos Invest: Managed Portfolio Customers**
 
Manage your finances on the go. Your complete financial picture — banking, investing, and personal finance management — in one convenient place. Fast and secure, with all the tools you need to keep track of your money. 

Save, Borrow, and Transact
● Quickly check account balances and review transaction history
● Deposit checks, transfer funds, and pay your bills on your schedule
● Set custom alerts to stay informed in real time

Investing Your Way
● Dream big, set your milestones, and start investing with our intelligent software that rebalances and reinvests for you
● Review investment portfolio recommendations tailored to your risk tolerance designed to guide you on your financial journey

360-degree Financial View
● See all your accounts in one place
● Categorize your spending across all accounts
● Review your total net worth

Need help?  Just ask
● Get banking answers quickly chatting with Evo 
● Contact a customer service representative 

Safe and Sound
● Secure, two-factor authentication
● Advanced Face ID and Touch ID (fingerprint login) 
● Account monitoring for potential fraud 
● Automatic logout for extended periods of inactivity
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