88
good

Bakkt | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
105 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
22 Reports
User Feedback
17%
iOS
22 Reports
83%
Android
105 Reports
Bakkt - Latest Quality Issues
Android
Apr 19, 2021
I checked this app multiple times daily because i was waiting for a good time to invest $500 from my stimulus. Then a couple weeks ago i was suddenly locked out of my account for no reason. Contacted support where i was told twice my account was unlocked, then told it was pending verification so i sent in my ID & a selfie just to be ignored for a week. Then i was told it was fixed yet here i am being ignored again after MULTIPLE EMAILS. U s u c k vanessa and all your fellow employees or whatever
Android
Apr 18, 2021
Claims to be able to convert loyalty and bank points to cash or crypto, but isn't compatible with any major banks yet, and only lets you see your points from loyalty programs but not actually do anything with them. Now I'm questioning why I put in my logins for bank and travel programs into Bakkt, probably should disconnect them and change my passwords.
Android
Apr 16, 2021
I still haven't been able to understand all the features. I'll come back for another review once I've tinkered with everything a bit more So far I'm still trying to understand the app.
iOS
Apr 16, 2021
YOU WONT BE ABLE TO TRADE IN REWARDS POINTS
Once you add your rewards points (airlines, hotel, Starbucks, etc) you will be unable to convert those points to Bakkt cash, because it's up to YOUR financial institution to accept the UChoose rewards program, which isn't partnered with any major banks or credit unions. BAKKT has no other advantage, and it's customer service is terrible.
Android
Apr 16, 2021
The "I'm not a robot" challenge just kept showing up and so I couldn't create an account or use the app.
Android
Apr 16, 2021
I don't know why i csn't sign in
Android
Apr 16, 2021
Capcha do not work
Android
Apr 16, 2021
Can't open the app
iOS
Apr 14, 2021
Stay away from this app
I've been trying to sell my crypto and it won't let me. Asks me questions about my dob,ssn and stuff and freezes? Always have login issues with this app and never works right. Do yourself a favor and use other platforms to purchase your crypto. If any developers are reading this, please fix the bugs and let me sell my crypto and I promise to never use your junk app ever again. Just fix it if you can please.
Bakkt - Product Description
Get your digital assets together with Bakkt to unlock hidden value!

Bakkt® puts the power in your hands to make the most of your digital assets - like crypto, loyalty and rewards points, gift cards, and cash - within a single digital wallet.

COMBINE, TRADE, SEND, and SPEND your digital assets in new ways. 

COMBINE

Quickly connect supported loyalty and rewards programs, manage digital and physical gift cards, and trade bitcoin all side by side. With Bakkt, now your digital assets are in one place.  

TRADE

Crypto curious? Safely buy bitcoin with Bakkt - we don’t charge any transaction or trading fees* to buy and sell bitcoin! Trade select loyalty and rewards points for cash through Bakkt, then use that cash however you like.

SEND

Need to pay a friend? You can do that with Bakkt! Select bitcoin or cash, and send it instantly to another Bakkt user.

SPEND

Use bitcoin or cash to reload an account to pay your favorite merchant. Or, buy a gift card from more than 200 brands supported by Bakkt, then spend it whenever you want. 

Get started today and get your digital assets together with Bakkt!

Questions? Chat with Bakkt Customer Care in the app, or drop us a line at help@bakkt.com.

 

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

 

Prior to using the Bakkt app, please review our Terms of Use located at https://www.bakkt.com/terms-of-use and the disclosures located at https://www.bakkt.com/disclosures. 


*The price at which you buy and sell cryptocurrency with Bakkt may include a spread, which is designed to protect Bakkt from the price volatility involved in making those assets available to you.
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