88
good

BankMobile App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
87 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
10 Reports
User Feedback
10%
iOS
10 Reports
90%
Android
87 Reports
BankMobile App - Latest Quality Issues
Android
Apr 20, 2021
App must have crashed , haven't been able to use all week.🤦🏿‍♂️
iOS
Apr 20, 2021
check review
should be able to see available balance at time of ours chases to reference back to with every transaction. but can't..... don't necessarily have the time to do all that on paper for self records. would think this would be available when you click on a transaction or last deposits at least to go from those and check quickly...
Android
Apr 16, 2021
Cannot mobile deposit anything over $2000, no available ATM to deposit checks, have to use USPS to mail in checks...
Android
Apr 13, 2021
The app crashes often and won't allow me to log in.
Android
Apr 13, 2021
I want to put my mark and no longer accept it does not give me the option, I forget very easy so many passwords and the fingerprints are very helpful, and while I can no longer, if they solve I give them 5 stars
Android
Apr 10, 2021
I've never had a minute's trouble out of the BankMobile app. Transferring from checking to savings and vice versa is instant and it keeps the balance current even when the transaction hasn't actually gone through yet. My only complaint would be that getting a replacement card {not lost, not stolen, just worn out) kinda sucked but that's on the website, not the app.
iOS
Apr 6, 2021
Tired of the lack of customer service
Seriously I drop a mobile deposit pay check from work and the next day I only get half of my paycheck?? No charges out going or anything I call and ask where rest of my check is and they ask me 10 questions just to tel me they can't verify that I am who I am.....now it's Monday still no money in account and my car payment was due with me still owing 23.00 and you guys can't do something as simple as this???? If I get any late fees or car repo, I will make sure you guys are liable for my loss...I will make sure to close my account and make sure to tell everyone not to use your bank. I have been with you for several years and it doesn't do me any good. Drummer JT
Android
Apr 6, 2021
I have not been able to access the app since I traveled out of the US. It keeps loading and never opens for me to enter my login details. I have wasted international call credits to have this resolved but it is yet to be resolved. I still use the same phone but a different sim card.
iOS
Apr 3, 2021
How?
How is it i can log into it online but not the app? The app keeps telling me i dont have an account and to continue online when i do have an account. I have money that goes through this bank and i would like to know when is going to be sent to my main bank. This is my school money and i would like to know where it goes immediately instead of checking my email every single day.
BankMobile App - Product Description
BANKING ON THE GO!
Bank smarter wherever you are with the BankMobile app! Download the app today to take charge of your financial future! 

EARN INTEREST
Make your money work for you by taking advantage of our interest-bearing accounts. 

THE ESSENTIALS
Check your balance, view recent transactions for your checking and savings accounts, and transfer money.

55,000 FEE-FREE ALLPOINT® ATMS
Find the one nearest you! ATM availability varies by location.

SNAPSHOT
Become the master of your financial universe. Check your cash flow and set aside money for expenses.

DEBIT CARD ON/OFF SWITCH
Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced.

MOBILE CHECK CAPTURE
Make quick deposits with your mobile device. Tap! Snap! Deposit!

PASSPORT
Access deals & discounts, Instant Win games, and Surprise & Delights by managing your Passport dashboard.

BILL PAY
Easily pay bills from the app.

FAQs
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