Quality degradation at BankMobile App  
Users report higher volume of Quality Issues than usual
87
good

BankMobile App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
59 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
6 Reports
User Feedback
9%
iOS
6 Reports
91%
Android
59 Reports
BankMobile App - Latest Quality Issues
Android
Oct 13, 2021
Great interface, just unfortunate you cannot transfer money to another account outside of Bank Mobile without sending by wire @$25 fee. Other than that, it gets better every year
Android
Oct 10, 2021
I'm trying to transfer money but it's says both my checking and savings are unavailable and to make things worse, the website says the exact same. I have important bills to pay and this has been going on for days!
Android
Oct 8, 2021
The application does not load ... does not open from the store
Android
Oct 1, 2021
I need to reset my pin but I am using my phone so the screen is not accessible like it should be . I did not resolve my issue
Android
Sep 29, 2021
For me to deposit a check via the app and haveing to wait almost a week for my funds kinda of makes me want to change banks. If it wasn't for school, I would. Just isn't right to hold on to my money and make my bills late and have to pay a late fee charge.
iOS
Sep 27, 2021
Is not working
It accepts login online but on this app it gives messages “our records don't have your information” I removed it from my ipad as it bothered me and let me change my password which is another long process… I don't recommend it.
Android
Sep 27, 2021
I can not log in. There is no human at customer service. I forgot my password but it doesn't give that option.
Android
Sep 22, 2021
I can't transfer funds to an my local credit union account, seems like a pretty basic banking thing to not have.
Android
Sep 21, 2021
App is not remembering me anymore and won't take my fingerprint either. Not sure what happened this week.
BankMobile App - Product Description
BANKING ON THE GO!
Bank smarter wherever you are with the BankMobile app! Download the app today to take charge of your financial future! 

EARN INTEREST
Make your money work for you by taking advantage of our interest-bearing accounts. 

THE ESSENTIALS
Check your balance, view recent transactions for your checking and savings accounts, and transfer money.

55,000 FEE-FREE ALLPOINT® ATMS
Find the one nearest you! ATM availability varies by location.

SNAPSHOT
Become the master of your financial universe. Check your cash flow and set aside money for expenses.

DEBIT CARD ON/OFF SWITCH
Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced.

MOBILE CHECK CAPTURE
Make quick deposits with your mobile device. Tap! Snap! Deposit!

PASSPORT
Access deals & discounts, Instant Win games, and Surprise & Delights by managing your Passport dashboard.

BILL PAY
Easily pay bills from the app.

FAQs
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