Quality degradation at Bank of America Private Bank  
Users report higher volume of Quality Issues than usual
71
fair

Bank of America Private Bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
100%
Android
7 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
7 Reports
Bank of America Private Bank - Latest Quality Issues
Android
Jun 5, 2021
Can't get IN
Android
Jun 2, 2021
cannot log in. Add password and Id disappears and visa-versa
Android
May 1, 2021
I never installs for me. It just keeps on loading. I give it a 1% rate.
Android
Apr 22, 2021
Sometimes they don't give solutions don't open the directions
Android
Apr 21, 2021
My tablet app of Bank of America is not functioning properly I was trying to set it up on my tablet but I have been unsuccessful for the last hour it keeps saying downloading downloading but it that's been over an hour ago so I don't know what is wrong thank you
Android
Apr 7, 2021
I've attempted to download this on my laptop several times. It will not download at all.
Android
Mar 28, 2021
Does not recognize my login info
Android
Mar 21, 2021
It just doesn't work period!!!
Android
Mar 17, 2021
Never can log into.
Bank of America Private Bank - Product Description
The Bank of America Private Bank app has been redesigned to provide an enhanced mobile experience, including new self-service features that will allow you to easily access important account and market information and stay connected to your advisor team while on the go.

New to the Bank of America Private Bank app:

* Scan documents in the app using your iPhone or iPad camera and share with your Bank of America Private Bank team via the Secure Inbox

* Access your dashboard to view your portfolio summary, holdings, news, market performance and more

* Initiate cash transfers between your eligible Bank of America Private Bank investment accounts and your linked Bank of America banking accounts

* Send and receive money using Zelle®

* View activity on your Bank of America, N.A., credit cards and banking accounts

* Monitor your FICO® Score

Stay Secure:

* Set up Touch ID® / Face ID® to securely log in to the app instead of using your Password on eligible devices

You’ll still be able to access features from previous versions of our app, such as:

* Check balances, holdings, and pending and historical transactions

* Review historical data and asset chart

* Communicate securely with your relationship manager on your iPhone or iPad

* Get the latest insights from Bank of America Private Bank in our Thought Leadership library

* Explore expanded market data to get information such as sector performance, earnings per share, and peer information

* Access interactive heat maps to see a visual representation of how stocks in your holdings, watchlists and the market have performed

* Access research and insights, including our latest analyses and market news

* View your investment, trust and custody accounts, as well as your linked Bank of America online banking and Merrill brokerage accounts in one place

* Use Apple Watch® to get at-a-glance updates on market performance, most active stocks, and your watchlist


At Bank of America Private Bank, we apply our intellectual resources and financial acumen to helping manage, preserve and enhance your wealth. We believe our global perspective, team approach, fiduciary platform and more than 200 years of experience distinguish us from other private banks and provide the kind of insights, solutions and expertise that have a worth all their own. To learn more, visit the privatebank.bankofamerica.com website.

IMPORTANT NOTICE

The Bank of America Private Bank app is available to clients who have online access to the Bank of America Private Bank Account Access website. If you do not currently have Bank of America Private Bank Account Access, visit the privatebank.bankofamerica.com website or contact your Bank of America Private Bank client team. By downloading and using this app, you agree to the current terms and conditions.

Review additional information relating to your accounts and transactions, such as privacy, terms and conditions and equal housing by visiting Bank of America Private Bank Account Access.

Privacy: https://www.bankofamerica.com/security-center/privacy-overview/

Security: https://www.bankofamerica.com/security-center/overview/

Investment products:

* Are Not FDIC Insured

* Are Not Bank Guaranteed

* May Lose Value

Bank of America Private Bank, Bank of America Private Wealth Management operates through Bank of America, N.A., and other subsidiaries of Bank of America Corporation (“BofA Corp.”).

Merrill Lynch Wealth Management makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith Incorporated, a registered broker-dealer, Member SIPC, and other subsidiaries of BofA Corp.

Banking products are provided by Bank of America, N.A., and affiliated banks, Members FDIC and wholly owned subsidiaries of BofA Corp.

Bank of America, N.A., Member FDIC. Equal Housing Lender

iPhone, iPad, Touch ID, Face ID, and Apple Watch are registered trademarks of Apple Inc.

© 2020 Bank of America Corporation.  All rights reserved.

ARPTBM66
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