0
poor

BCycle | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Travel
Work at B-cycle, LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at B-cycle, LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
83%
Android
5 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
1 Reports
User Feedback
17%
iOS
1 Reports
83%
Android
5 Reports
BCycle - Latest Quality Issues
Android
Jun 21, 2021
This app uses a ton of data. Also, when I try to unlock a bike it takes a long time to refresh which bikes are available and often freezes. The battery life for electric bikes is often wrong in the app from what it actually is when you unlock the bike. It will show full on the app and you start riding and discover it's low or dead.
Android
Jun 15, 2021
I kept trying to unlock a bike and all it would do is take me back to the login screen over and over again.
Android
Jun 13, 2021
The bikes are fine but the app charged me 3 times. I emailed customer service. They never responded but they refunded one of the charges. I still payed 2 times when it should have been 1. Not happy
iOS
Jun 1, 2021
Terribly thought out
MAKE SURE THERE ARE PLENTY OF RETURNS WHEREVER YOU ARE GOING! We took them a few miles to get to the next bar and the next set of bikes had no return slots so we had to ride back to where we came from and Uber. Complete waste of time and money.
Android
May 27, 2021
Beware - I got double charged. I was charged for a day pass as well as every single trip for the exact same day. I called and not only did they not reverse the charge, they claimed they were correct. How is that possible?
Android
May 25, 2021
App cannot start. Reinstalled several times.
Android
May 23, 2021
As others have said, this app is messed up. I used it two years ago and it worked great. I've installed it three times, but whenever I try to log in it crashes. I wish someone would fix it because the stations are hard to use too... Very difficult touch screens that you have to push over and over. And I found out today they don't read my card, so I need to do a phone number which takes forever because of the touch screen. I LOVE using these bikes, but the app is worthless.
Android
May 19, 2021
The app kept crashing and would not function. Takes up too much space. Waste of time installing.
iOS
May 16, 2021
Terrible
Not user friendly at all and chain kept falling off. Unreliable.
BCycle - Product Description
The BCycle app lets you use bike share for transportation, play, fitness, and more by allowing you to explore your community or new city in a way that is fun and convenient with useful information right at your fingertips.

Fav Features
-    Checkout bikes 
-    Locate bike & stations 
-    Get directions 
-    Purchase memberships
-    Track your trips
-    And more!

To view all cities, visit bcycle.com/cities
Have a question about BCycle? Visit bcycle.com/help
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners