Quality degradation at BELLA Loves Me  
Users report higher volume of Quality Issues than usual
60
poor

BELLA Loves Me | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
10 Reports
User Feedback
17%
iOS
10 Reports
83%
Android
48 Reports
BELLA Loves Me - Latest Quality Issues
Android
Oct 22, 2021
Doesn't work. Just freezes up Everytime I open it.
Android
Oct 22, 2021
I deleted this application because it really isn't set up for anyone .. I recently started my own business as a Travel Agent and on Bella for Self Employed there is NOTHING including OWNER OPERATER available as a job category for a Travel Agent or Agency.. Baaaaad Bella..
Android
Oct 22, 2021
I used to love this app but now every time I use citm they lock my card so as soon as I can empty my account I won't use them again
Android
Oct 21, 2021
Will not connect to my bank, they suck. just because I used my yahoo email for my bank it will not connect or allow me to change it.
iOS
Oct 20, 2021
What even is this?
What a nightmare! Nothing works! I try to find my account… 404 error. I try to tell the live agents their so proud of and all they're doing is reading off a script. I've chatted with at least 3 agents and when I asked one if they knew what a 404 error was they asked me to keep it professional and didn't help! They lure you in with this karma ideal but you can't choose per transaction it's a setting! THE WORST Update to the developer response: I wasn't following a broken link. After connecting with my bank to add funds when the app should take me back to Bella to see my connected account it doesn't. I get navigated to a Bella 404 page. This is what I mean. No one tries to work with you. They tell you that your problem doesn't fit their script so it must be my fault then they go on about how much they're focused on customer service.
iOS
Oct 18, 2021
Unable to Upload My ID
I was not able to upload my ID so I couldn't use the app ☹️ kinda disappointed because this app looked really cool.
iOS
Oct 17, 2021
What even is this?
What a nightmare! Nothing works! I try to find my account… 404 error. I try to tell the live agents their so proud of and all they're doing is reading off a script. I've chatted with at least 3 agents and when I asked one if they knew what a 404 error was they asked me to keep it professional and didn't help! They lure you in with this karma ideal but you can't choose per transaction it's a setting! THE WORST
Android
Oct 15, 2021
You can not deposit a check, you can not add funds from a store, it doesn't have a menu for me to open to go where I want in the app. this is horrible I would not suggest this banking app. I regret signing up.
Android
Oct 14, 2021
Have no access to my check and they locked my card without my approval...I'm going to lose my car thanks to yall
BELLA Loves Me - Product Description
BELLA is a conversational banking service powered by love. It’s inclusive, generous, and entirely human.

BELLA Loves Me is a financial technology company, not a bank. Bank account services provided by nbkc bank, Member FDIC and are FDIC insured up to $5,000,000 through a network of FDIC insured banks.

Here are just a few reasons you’ll love banking with BELLA:

[Checking/BELLA Debit Card]
Customizable checking accounts—add personality to your banking experience with photos and hashtags. Make free, instant payments to other BELLA members. No hidden fees.

Enjoy contactless payments with your BELLA Debit Card at all ApplePay, GooglePay, and SamsungPay enabled terminals. Every card is made from recycled ocean plastic.

[Savings]
Unlimited savings accounts tailor-made to your wants and needs. Earn interest on all your savings, and get creative with the way you save. Start a literal Rainy Day Fund by automatically saving every time it rains in your hometown. Get as creative as you want. No start-up or balance minimums required.

[Surprises]
Random bonuses when you use your BELLA Debit Card. Pay as you normally would, and, on some purchases, we’ll reward you with free money—between 5 and 200% cashback, completely randomly*.

[Karma Account]
Set aside up to $20 using a Karma Account, and watch your Karma funds spontaneously help cover other BELLA members’ purchases. Get notifications about the happiness you created in someone else’s day. It feels good to pay it forward.

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For more information please visit: www.bellaloves.me

Learn about Privacy Policy + Terms & Conditions at https://www.bellaloves.me/legal-area/?f=privacy

*Reference BELLA Surprise Terms at https://www.bellaloves.me/wp-content/uploads/2020/11/BELLA-Surprise-Terms.pdf for more info
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