Quality degradation at Betterment: Investment App  
Users report higher volume of Quality Issues than usual
48
poor

Betterment: Investment App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
101 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
14 Reports
User Feedback
12%
iOS
14 Reports
88%
Android
101 Reports
Betterment: Investment App - Latest Quality Issues
iOS
Jul 2, 2022
Can’t use Face ID
I’ve been asked by the app several times if I want to use Face ID. I confirm it and the next time I go to sign in, I have to use my username and password and then it asks me if I want to enable Face ID. I confirm it, it does the face ID and signs me in m, but the next time I return, I have to sign in with my username and password. This is very frustrating!
iOS
Jul 1, 2022
Terrible app
This app is terrible. Took a while to set up my account. Not it keeps spinning without letting me finish. Not a user friendly. Dissatisfied.
iOS
Jul 1, 2022
Just ok so far!
The app is designed nicely, but I’ve had long waits in transferring funds both within and to outside Betterment. It’s a long time to have to wait for access to my money.
Android
Jun 26, 2022
Hard to use.
Android
Jun 18, 2022
Unable to go through the Terms and Conditions page ... it keeps spinning and nothing happens. Each time have to enter, address, social, experience, assets, etc. related information... atleast 7 pages, it's annoying
Android
Jun 18, 2022
Tried as an experiment to compare agai st what I could achieve on my own. Service, app not bad but results were average. I could do the same level of performance by simply investing in SP 500 index of my own. In the end was not impressed.
iOS
Jun 18, 2022
Too many missing features
There are too many features missing from the app and require using the website.
iOS
Jun 14, 2022
It keeps crashing
Keeps crashing
Android
Jun 14, 2022
Nice app and experience. Not sure the robo advisor is anything to brag about. Transferred 5 grand and less then a month I'm almost $500 down.
Betterment: Investment App - Product Description
Invest better with Betterment. Investing apps are a dime a dozen, right? So, you might be wondering why you should download this investing app. It’s simple: Betterment is built to make investing easy, with a personalized experience that fits your needs whether you’re an investor-in-training or a stock market guru. Invest your money for the things you want most, so you can live better. Join the 650,000+ people who entrust us with over $32 billion. See important disclosures in the final image above.

Investments made easy, because you’ve got a lot going on
- Sign up in 3 minutes
- Invest in expert-built portfolios of global companies
- Start investing with a $10 min deposit
- No minimum balance
- One low, annual fee of 0.25%

Save more money because duh
- Automated trading tools
- Tax saving automation
- Investments are safe and secure
- Connect outside accounts to see your big picture
- Financial advice that puts your best interest first

Personalized financial planning, because we like you just the way you are
- Investing designed for your personal savings goals
- Investment tools built for all levels of experience
- Customize your stock-and-bond risk level
- Invest in our socially responsible options
- Financial advisor - Upgrade for more personal service from an expert

Get more with Betterment
- Manage money for everyday spending with Checking
- Rewards on 1000s of brands with the Betterment Visa® Debit Card1
- Save money and earn interest on your cash with Cash Reserve
- Retirement saving with an IRA (Roth, Traditional)
- Retirement planning with a 401(k) plan for your business

The proof is in the numbers (we like those around here)
- 650,000+ clients
- $32 billion managed

See what we’re all about:
- Instagram: @Betterment
- Twitter: @Betterment

About us:

Welcome to the Betterment app! If you’re interested in saving and investing, you’re in the right place. We’re more than just a delightful investing experience with a hopeful name. Here’s why we think our saving and investing app is so much better.

As an independent digital investment advisor and fiduciary, Betterment’s mission is to help you do what’s best for your money so you can live better. Getting started takes minutes, there’s no minimum balance. You can save for specific goals or keep it general. Then you’ll invest in an expert-built stock-and-bond ETF portfolio.

Once you set up your investment goals, you can trust us to handle the details. Or, if you prefer a more hands-on approach, you can customize your portfolio, select your own ETFs, and more. 

And, as your financial advisor, we’ll give you guidance on how to make smart decisions to work toward achieving your financial savings goals along the way:

- We recommend how to invest your money and fund your savings goals over time.

- If you’re ever behind on your saving, we provide helpful nudges to get you back on track.
We also provide features that can help you save money on taxes, so you can keep more of your hard-earned money.

You can also make an impact with your investment portfolio. Our Socially Responsible Investing ESG portfolio options (Broad Impact, Social Impact, and Climate Impact) enable you to invest in stock-and-bond ETFs that support minority empowerment and gender diversity, lower carbon emissions, and the funding of green projects.

Keep track of your financial life across your short and long-term savings goals with one easy-to-use app.

Start investing with Betterment today, for a better tomorrow.

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Checking accounts and the Betterment Visa Debit Card provided and issued by nbkc bank, Member FDIC. Checking made available through Betterment Financial LLC. Neither Betterment Financial LLC, nor any of their affiliates, is a bank. Betterment Financial LLC reimburses ATM fees and the Visa® 1% foreign transaction fee worldwide, everywhere Visa is accepted.

Higher bond allocations in your portfolio decreases the percentage attributable to socially responsible ETFs.
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