Quality degradation at Bitstamp – crypto exchange app  
Users report higher volume of Quality Issues than usual
67
poor

Bitstamp – crypto exchange app | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Finance
Work at Bitstamp Ltd.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Bitstamp Ltd.? Unlock additional insights
Android unitQ Score
Android User Feedback
88%
Android
44 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
6 Reports
User Feedback
12%
iOS
6 Reports
88%
Android
44 Reports
Bitstamp – crypto exchange app - Latest Quality Issues
Android
Jun 18, 2021
Opps something went wrong?
Android
Jun 17, 2021
Sorriest bitcoin company will take your money and hold your money they automatically will put a freeze on your account as soon as you deposit and you cant use it for "your security" complete SCAM!!
iOS
Jun 16, 2021
Terrible
Cannot login completely with correct email and password.
Android
Jun 11, 2021
Why do you always have a different iban every time I go to a wire transfer?
Android
Jun 5, 2021
I purchased a new phone, and forgot to copy over my mobile authenticator. Two days after I emailed their tech support asking that my authenticator be removed from my account, someone took over my account, and all of my funds were transferred to a account that was not mine. All of the Bitstamp employees told me to contact my local police department. I am 100% convinced this was a internal hack! No one else on this planet knew how vulnerable my account was. I am out 9k. Thanks Bitstamp!
Android
Jun 2, 2021
Took 25 USD fees to transfer to bank account and took another 25 USD as convert to another currency fees!!! The whole transfer amount was 231 USD, they deduct 50 USD, isn't this exploit!!!
Android
Jun 2, 2021
Don't lose or break your phone cus if u do your fuxxed I am running in circles doing all these tasks trying to recover my account then I get an email that says to follow the instructions but there is no instructions. Unbelievable.
iOS
Jun 1, 2021
Unable to log in 2FA reset not working on iphone
And no contact option without logging in then just a 1 star review. Can't do anything with it now. With 2FA reset, the camera does not work
Android
May 31, 2021
The Polish language is missing. As I browse the orderbook and someone adds an offer it flips me to the very top of the list, literally every 2 seconds, so you can not see all the offers. This list does not highlight my offer. Honest platform, you know in advance how much you will be left with, what costs you will incur, commissions on transactions and not on withdrawal.
Bitstamp – crypto exchange app - Product Description
Buy and sell Bitcoin, Ethereum and other leading cryptocurrencies securely from your phone using your credit card, debit card or bank account! Download the Bitstamp app and start investing in minutes. 

BITSTAMP IS THE ORIGINAL GLOBAL CRYPTO EXCHANGE, SERVING CRYPTO INVESTORS AND TRADERS SINCE 2011. 

Our time-tested crypto platform offers a fast, easy and secure way to buy, sell, hold and move Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Stellar Lumens, Paxos Standard, USD Coin, OMG Network, Chainlink, Gemini dollar, DAI, Maker and 0x. More cryptocurrencies coming soon!

INTUITIVE CRYPTO INVESTING EXPERIENCE IN FOUR SIMPLE SCREENS
•	Dashboard – Get an overview of the crypto markets, and track your favorite coins
•	Tradeview – Dive deep into the action, with live charts, analysis tools and real-time order books
•	Trade – Easily buy and sell Bitcoin, Ethereum and other top cryptocurrencies using your credit card, debit card or bank account. Several order types available.  
•	Portfolio – View your crypto holdings, make deposits and withdrawals and send crypto to other wallets

CURATED SELECTION OF TOP CRYPTOCURRENCIES
•	Bitcoin (BTC)
•	Ethereum (ETH)
•	Bitcoin Cash (BCH)
•	Litecoin (LTC)
•	Stellar Lumens (XLM)
•	Paxos Standard (PAX)
•	USD Coin (USDC)
•	Chainlink (LINK)
•	OMG Network (OMG)
•	Gemini dollar (GUSD)
•	Dai (DAI)
•	Maker (MKR)
•	0x (ZRX)

THE EASIEST WAY TO BUY CRYPTO
•	Buy instantly with your credit and debit cards (supported in most US states)
•	Deposit money instantly from your bank account, withdraw directly to your bank account
•	Simple buy and sell screen to quickly complete purchases in a few taps
•	Send crypto as easily as scanning a QR code
POWERFUL FEATURES FOR EXPERIENCED TRADERS
•	Choose from diverse order types
•	Analyze market trends with our in-depth Tradeview charts and tools
•	Trade using USD, EUR, or BTC
CONVENIENT AND SECURE
•	98% of all crypto assets stored in offline vaults
•	Cold-wallet and crime insurance policies provide extra protection
•	Funds secured with heavy data encryption and MultiSig technology
•	Log in securely with biometrics or use a PIN
•	Remotely disable the app if your phone gets lost

Whether you’re a crypto novice or a seasoned trader, the Bitstamp app offers you all you need to build a crypto portfolio. Explore the benefits of using crypto and experience freedom of exchange with a selection of leading cryptocurrencies: Bitcoin, Ethereum (ether), Litecoin, Bitcoin Cash, Stellar Lumens, Paxos Standard, USD Coin, OMG Network and Chainlink, Gemini dollar, DAI, Maker and 0x. Support for even more cryptocurrencies is coming soon!

WE’VE GOT YOUR BACK
Ran into a problem? Don’t worry, we’re always here if you need help. Just send us an email at support@bitstamp.net.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners