39
poor

Bluebird App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
61 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
6 Reports
User Feedback
9%
iOS
6 Reports
91%
Android
61 Reports
Bluebird App - Latest Quality Issues
Android
Oct 20, 2021
The app is down for service most of the time I attempt to use it
Android
Oct 19, 2021
App was working good until yesterday I can not get into my account
Android
Oct 19, 2021
I keep trying to update my notifications and I just keep getting oops even on the website not just the app. On contact us page only phone available. This is 2021 we don't use our phones for that. Text, email, and chat please! Also please fix your app and your website it's been down for at least 2 to 3 weeks now which is just ridiculous. Will update if they fix issues.
Android
Oct 19, 2021
The app keep crashing evey time i put my password and my usename !
Android
Oct 18, 2021
Cannot open app When I login it closes
Android
Oct 17, 2021
NOT HAPPY AT ALL!!!!!!! I HAVE BEEN USEING BLUEBIRD FOR A WHILE NOW AND NOW THEY PERMINITLY CLOSED MY ACCOUNT WITH MY CHECK LOCKED IN IT!!!! ITS A SCAM PEOPLE DONT USE BLUEBIRD!!!
Android
Oct 17, 2021
Not sure what happened with this app but it used to work flawlessly but along the way it totally stopped working on my phone. Now when I open the app it results in a blank screen with a message that the app is temporarily down and they are working to bring it back online.
Android
Oct 16, 2021
I was super stoked to use their company up until it came to the point for me to add a check on my account. After I added all of my info, the app crashed, so of course I added the check again, thinking it didn't go through. Apparently it did without my knowledge and I am now banned. I wasn't trying to be fraudulent, just wanted to cash a $13 check.
Android
Oct 15, 2021
Currently, my card is declined on every purchase and I can't respond to "Fraud free" notifications. I can't change notification settings because the app and website throw an "oops" error page. Calling customer support is a joke because you can't talk to a real person.This is the worst app ever. And it is now the worst prepaid card ever. Updated app is way too slow. It times out before I can do anything. Even the website is ridiculously slow. I'm aggravated with this update.
Bluebird App - Product Description
WHAT IS BLUEBIRD?

Bluebird is a financial account that offers you the flexibility and convenience to take control of your money. With no monthly fees and many other fee-free features, Bluebird helps make the day-to-day necessities easier to take care of so you can spend your time doing the things that matter most. 

Visit us at Bluebird.com for more information.

HOW THE BLUEBIRD APP WORKS

•	Easily manage your Bluebird Account on the go, wherever you are!
•	Log in to easily access your Available Balance and view the details of all your active and completed transactions

MONEY IN

•	View your Direct Deposit information
•	Easily add money from checks using your mobile device
•	Request money from other Bluebird Accountholders 

MONEY OUT

•	Send money to other Bluebird Accountholders
•	Use your Bluebird card to make purchases online or in-store

BRANDS YOU CAN TRUST

•	Our partners including Walmart, American Express and Visa bring the reliability you need and the value you deserve 
•	We work hard to keep your information and money safe and secure
•	Our 24/7 Customer Service representatives are there for you, day or night
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