Quality degradation at Bluebird App  
Users report higher volume of Quality Issues than usual
22
poor

Bluebird App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
154 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
11 Reports
User Feedback
7%
iOS
11 Reports
93%
Android
154 Reports
Bluebird App - Latest Quality Issues
Android
Jun 21, 2021
Don't use bluebird, its a trap. I used the mobile check casher feature and now have to wait 10 days to receive my funds after I waited 3 weeks for the check itself. The bank punishes users with free accounts by making them wait 10 days while people who pay get theirs in 3-5 minutes. This is hwy robbery, this bank is garbage for treating their customers like this. Do not recommend bluebird, American express or any other bank that acts like this. Just called to cancel the transaction and can't
Android
Jun 21, 2021
Downloaded this app earlier today. Now, 9 hours later, I STILL can't open for the first time. Crashes at boot up, everytime
Android
Jun 20, 2021
I can't even get past the login. I get "This is awkward, something went wrong"...
Android
Jun 20, 2021
I havent been able to get into my account thrpugh the app for 8 months now. Its like they arent even trying to fix the app
Android
Jun 20, 2021
Tried to update the app and it's telling me to re-up date it won't open for me to get into my account... I have uninstalled and reinstalled app it will not open I cannot use the app it is worthless
Android
Jun 19, 2021
With the resources at your command it's mind boggling how terrible this app is. Login isn't working properly. Mobile check capture doesn't work and your fees reflect your greed!
Android
Jun 19, 2021
Poorly performs and couldn't sign me in using either my password which is correct or my fingerprint which no other app has any problems with
Android
Jun 18, 2021
Need better customer service communication options! Shouldn't just be by phone or email only. Online chat option would be nice. Anyway, I attempted to update my privacy information and the page doesn't upload correctly can't see the update button to enact the changes..
Android
Jun 18, 2021
Doesn't work. Garbage.
Bluebird App - Product Description
WHAT IS BLUEBIRD?

Bluebird is a financial account that offers you the flexibility and convenience to take control of your money. With no monthly fees and many other fee-free features, Bluebird helps make the day-to-day necessities easier to take care of so you can spend your time doing the things that matter most. 

Visit us at Bluebird.com for more information.

HOW THE BLUEBIRD APP WORKS

•	Easily manage your Bluebird Account on the go, wherever you are!
•	Log in to easily access your Available Balance and view the details of all your active and completed transactions

MONEY IN

•	View your Direct Deposit information
•	Easily add money from checks using your mobile device
•	Request money from other Bluebird Accountholders 

MONEY OUT

•	Send money to other Bluebird Accountholders
•	Use your Bluebird card to make purchases online or in-store

BRANDS YOU CAN TRUST

•	Our partners including Walmart, American Express and Visa bring the reliability you need and the value you deserve 
•	We work hard to keep your information and money safe and secure
•	Our 24/7 Customer Service representatives are there for you, day or night
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