Quality degradation at Blue Duck  
Users report higher volume of Quality Issues than usual
64
poor

Blue Duck | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Maps & Navigation
Work at Blue Duck Express Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Blue Duck Express Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
11 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
11 Reports
Blue Duck - Latest Quality Issues
Android
Jun 22, 2021
I really enjoyed the scooter but I seemed to have issues canceling my reservation through the app. After trying for 10 minutes, I called customer service and they were able to help me.
Android
Jun 20, 2021
Wouldn't except my card couldn't ride it
Android
Jun 11, 2021
Awesome except for sometimes I can't turn it off.but other than that it's well worth it.
Android
May 31, 2021
The app had a lot of steps in it just to get started. After trying MULTIPLE TIMES to put in my email and debit card i wanted to use. I almost got frustrated and walked away. But I was patient and finally got going. And was pleased with the ride! My only other concern was, (1st) the scooter all of a sudden started moving very slow. And right as I was crossing the street. (2nd) I didn't have or didn't notice how to turn off the scooter to show I was don't. But other than that, IT WAS VERY COOL!
Android
May 14, 2021
Don't understand why I couldn't rent multiple scooters at once
Android
Apr 11, 2021
Couldn't end my ride and got charged for 3 hours!!!
Android
Apr 10, 2021
Scooters not maintained, only work in spurts
Android
Apr 9, 2021
It was hard for my friends because the app kept saying to get closer, even though we were all right inserting of our bikes 🙄 i seemed to be the only one without a problem, but its no fun when no one can ride a scooter with you. Unlike the Glide scooter app, it does have a pause button, which i really appreciate, but it also charges for no reason.... To this day, i do not know why it charged me $5 extra 😒🤦 petty
Android
Apr 1, 2021
The app didn't work for me and kept saying there was a problem with one thing or another even though I know for a fact there wasn't.
Blue Duck - Product Description
Blue Duck is a platform that gives users access to dockless personal electric vehicles at their convenience. Whether you’re headed to work, out to lunch, or trying to get to class on time, Blue Duck is a fun, easy option to help you get where you’re going! Born in San Antonio, Texas, Blue Duck is coming soon to urban spaces near and far. To request a Flock near you, send us a request at info@blueduckscooters.com.

keywords:Blue, Duck, Blue Duck, Scooter,Blue Duck Scooter,Transportation
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners