64
poor

BofA Prepaid Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
93%
Android
65 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
5 Reports
User Feedback
7%
iOS
5 Reports
93%
Android
65 Reports
BofA Prepaid Mobile - Latest Quality Issues
Android
Jul 1, 2022
I have this as my EDD card like most people- I'm having a tech problem withdrawal. I've already spoken to several people and have just decided to swipe happy. This app keeps it all together for me though.
Android
Jun 29, 2022
Muchas veces no me permite hacer transferencias a otra cuenta.
Android
Jun 26, 2022
The login need work. Google password manager puts the password in the user name field. I also use KeePass but the field doesn't allow me to paste. Having extremely long passwords with random characters makes this extremely frustrating.
iOS
Jun 25, 2022
App won’t work and then crashes
I have been trying to use the app for a week now. It’ll accept my facial Recognition but then immediately I get a blue banner telling me their not able to process my request without even logging me in. Then it crashes. When the app works correctly, it’s great but something is wrong and I feel like it’s taken way to long for it to be connected.
Android
Jun 25, 2022
Can't transfer my funds to another account or card
Android
Jun 24, 2022
on phone for 2 hours getting transferred from one person to another no one could help worst bank Ive ever dealt with
Android
Jun 24, 2022
Update: cant open app anymore. No matter what I do. Easy to use.. although I don't receive notifications that often.
Android
Jun 22, 2022
App does not work. Period.
Android
Jun 22, 2022
Nothing like it suddenly not using my finger print to not recognizing my account and password. Worked fine yesterday now it won't work at all.
BofA Prepaid Mobile - Product Description
With the BofA Prepaid app, you can easily access your BofA Prepaid accounts anytime anywhere all from your phone! You must have received a BofA Prepaid card from an employer, government agency or company with whom you do business prior to using the BofA Prepaid app.*
This application is free to download and makes it easy for you to manage your Prepaid accounts on the go!
FEATURES
Once you've created a passcode for logging on, you'll have access to:
* View Prepaid Card balances
* View Prepaid Card transaction history
* ATM Locator
* Suspend or reactivate Prepaid Cards
* Manage alerts
MOBILE SECURITY
Your security is our priority. Mobile data transmissions and account information are protected by the same highly secure SSL Standards, just like they are when you access your Prepaid accounts online. Experience the freedom of mobile account access at the palm of your hands!
For questions about the BofA Prepaid app, please contact us by calling 844.511.1331 or emailing mobileservices@prepaidcard.bankofamerica.
*This is not the Bank of America Mobile Banking app, which allows you to access your Bank of America, N.A. bank and Merrill Lynch brokerage accounts.

Terms and Conditions: https://www.visaprepaidprocessing.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Terms.pdf

Privacy Notice: https://www.visaprepaidprocessing.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Privacy.pdf
Bank of America N.A. Member FDIC
© 2021 Bank of America Corporation
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