Quality degradation at BofA Prepaid Mobile  
Users report higher volume of Quality Issues than usual
59
poor

BofA Prepaid Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 7 Days
Category: Finance
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Android unitQ Score
Android User Feedback
94%
Android
136 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
9 Reports
User Feedback
6%
iOS
9 Reports
94%
Android
136 Reports
BofA Prepaid Mobile - Latest Quality Issues
Android
Oct 14, 2021
Don't like can't download with out wifi
Android
Oct 13, 2021
It's okay Not exactly easy My biggest complaint is you cannot see all of the transaction from the very beginning. I would like to see the running balance along with debits or credits And bd zbke go print out entire transactions
Android
Oct 12, 2021
If you can't access it in regards to Des and checking your balance it's because they are switching over to a new app and they are completely shutting you out of the BofA app you will no longer have access... Hope this helps
Android
Oct 10, 2021
Up until now I have not had any complaints. ⭐⭐⭐⭐⭐. It now tells me it's unable to process my request at this time. Make me nervous. ⭐⭐⭐
Android
Oct 9, 2021
Literally useless. It won't let me into my account and tells me to try again later. I've been "trying again later" for almost a month now.
Android
Oct 9, 2021
This app just doesn't work with latest update. Bank of America is sadly on the way down.
Android
Oct 8, 2021
Will not even pull up on my phone. Keep getting error message.
Android
Oct 8, 2021
Can not accesses my account, say error. Try again later.
Android
Oct 8, 2021
They need to fix this app I Uninstalled it and it worked but now it's not working again
BofA Prepaid Mobile - Product Description
With the BofA Prepaid app, you can easily access your BofA Prepaid accounts anytime anywhere all from your phone! You must have received a BofA Prepaid card from an employer, government agency or company with whom you do business prior to using the BofA Prepaid app.*
This application is free to download and makes it easy for you to manage your Prepaid accounts on the go!
FEATURES
Once you've created a passcode for logging on, you'll have access to:
* View Prepaid Card balances
* View Prepaid Card transaction history
* ATM Locator
* Suspend or reactivate Prepaid Cards
* Manage alerts
MOBILE SECURITY
Your security is our priority. Mobile data transmissions and account information are protected by the same highly secure SSL Standards, just like they are when you access your Prepaid accounts online. Experience the freedom of mobile account access at the palm of your hands!
For questions about the BofA Prepaid app, please contact us by calling 844.511.1331 or emailing mobileservices@prepaidcard.bankofamerica.
*This is not the Bank of America Mobile Banking app, which allows you to access your Bank of America, N.A. bank and Merrill Lynch brokerage accounts.

Terms and Conditions: https://www.visaprepaidprocessing.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Terms.pdf

Privacy Notice: https://www.visaprepaidprocessing.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Privacy.pdf
Bank of America N.A. Member FDIC
© 2021 Bank of America Corporation
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