Quality degradation at BofA Prepaid Mobile  
Users report higher volume of Quality Issues than usual
64
poor

BofA Prepaid Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
5 Reports
User Feedback
10%
iOS
5 Reports
90%
Android
47 Reports
BofA Prepaid Mobile - Latest Quality Issues
Android
Nov 17, 2022
Haven't had issues with the BOA app since I've been using it for over a year but now for the past three days I have been unable to log in. App consistently tells me that there's an error logging in and to try later with no success later. Will update my review once the error is fixed and I'm able to log in again. T-Mobile Pixel 6
Android
Nov 23, 2022
Most time my finger print doesn't work it'll make me manually sign in🤷🏽‍♀️
Android
Nov 23, 2022
Overall OK but the option for repeated transfers not available.
Android
Nov 24, 2022
How does it work? Wait...nope. still sucks.
iOS
Nov 28, 2022
Need to be updated
You can't do anything with the app. I only use it to see the balance. I would like to use it just like my other accounts.
Android
Nov 30, 2022
Suddenly doesn't work, don't know what's going on
Android
Nov 30, 2022
People keep stealing money off my account and I am locked in my house and I never get out so you tell me
iOS
Dec 1, 2022
Login
Work good but just recently now when I try to login it says process cannot be completed
Android
Dec 3, 2022
During the pandemic locked me out of my own account and access to my $27,000 dollars ..I. filling a lawsuit if I don't get recompensated for available funds
BofA Prepaid Mobile - Product Description
With the BofA Prepaid app, you can easily access your BofA Prepaid accounts anytime anywhere all from your phone! You must have received a BofA Prepaid card from an employer, government agency or company with whom you do business prior to using the BofA Prepaid app.*
This application is free to download and makes it easy for you to manage your Prepaid accounts on the go!
FEATURES
Once you've created a passcode for logging on, you'll have access to:
* View Prepaid Card balances
* View Prepaid Card transaction history
* ATM Locator
* Suspend or reactivate Prepaid Cards
* Manage alerts
MOBILE SECURITY
Your security is our priority. Mobile data transmissions and account information are protected by the same highly secure SSL Standards, just like they are when you access your Prepaid accounts online. Experience the freedom of mobile account access at the palm of your hands!
For questions about the BofA Prepaid app, please contact us by calling 844.511.1331 or emailing mobileservices@prepaidcard.bankofamerica.
*This is not the Bank of America Mobile Banking app, which allows you to access your Bank of America, N.A. bank and Merrill Lynch brokerage accounts.

Terms and Conditions: https://www.visaprepaidprocessing.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Terms.pdf

Privacy Notice: https://www.visaprepaidprocessing.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Privacy.pdf
Bank of America N.A. Member FDIC
© 2021 Bank of America Corporation
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