74
fair

boohoo – Clothing & Fashion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
42 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
89 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
27 Reports
User Feedback
23%
iOS
27 Reports
77%
Android
89 Reports
boohoo – Clothing & Fashion - Latest Quality Issues
Android
Apr 20, 2021
I cant log in to my account. It says my password has expired, & when I get a link to reset it in my email, it just reopens the app on the home page. I've tried forgotten password & going on the Web page, & I still get the same dead end link. This app has nowhere to complain or speak to anyone to get this resolved. Pointless if I can't use it to shop.
Android
Apr 19, 2021
Every time I try and login it says oops there's an error.
Android
Apr 17, 2021
Worse experience 😪. I'm unable to change my password. Have tried for several months. Guess they don't want my money. I've received several password changes by email. All have failed.
Android
Apr 15, 2021
Used to be good, the similar does not show for me any more, it struggles to load the product once I scroll and when I search a word or words for a certain item it gives me alot of items not close.
Android
Apr 15, 2021
The app keeps emptying my bag and constantly won't lode more of the page to see all the clothes very annoying
iOS
Apr 14, 2021
Disappointment
Don't buy Boohoo premier, it doesn't work. Tried to contact with them several times on whatsapp, everytime I receive the same answers from completely different persons and no one knows how to deal with problem. All they say is I have to wait for weeks to get it work. How does it make sense? If the money is taken away from my account than it should have worked already. Waste of money. And don't pay attention to next day delivery option, all goods have been delivered the same for everyone -it takes about a week. Just buy a cheapest delivery option and that's it, if you have decided to but something there. Quality isn't the best one as well, but for cheap pricec it's acceptable. Will try the return option as well, excited about how it is going to be.
Android
Apr 13, 2021
Just wondering why for the last two days during the day you lower your prices, and the evening and night they go higher, for the very same items. It's turning me off your site and to be honest not been very nice to your costumers, I'm sure I'm not the only one who has noticed
Android
Apr 12, 2021
Can you please fix whatever issue you've got with the app,.. its not loading after 18 images 😒
Android
Apr 12, 2021
Yall killing me smalls. I expect more from you guys since I shop with you all, all the time! Now, with that being said. Why is it taking so long for my stuff to come? Now it usually take you guys a little time to get my stuff to me but this time it's been more than 2 weeks, it's going on 4 weeks and I still haven't seen my stuff I bought for my bday trip. I'm starting not to want to shop here anymore, especially since you guys charge for delivery but take forever to deliver it.
boohoo – Clothing & Fashion - Product Description
We are boohoo, the brand behind the clothes helping you to #DOYOURTHING. We are 24/7 fashion at its best. With our brand new app you’ve got the hottest styles and latest trends at your fingertips.
 
The boohoo app hot list:
• Visual Search – seen something you like? Snap it and we’ll do the rest.
• Fast and secure checkout - shop your latest obsessions with speed and ease.
• Apple Pay – making your shopping experience even smoother. 
• Track your order – track it to your door.
• Wishlist – when you’re in a rush and want to bag that hot new outfit later.
• Notifications – hear about exclusive offers and the latest collaborations before anyone else.
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