Quality degradation at boohoo - Shopping & Clothing  
Users report higher volume of Quality Issues than usual
25
poor

boohoo - Shopping & Clothing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Shopping
Work at Boohoo.com UK Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Boohoo.com UK Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
81%
Android
94 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
22 Reports
User Feedback
19%
iOS
22 Reports
81%
Android
94 Reports
boohoo - Shopping & Clothing - Latest Quality Issues
Android
Feb 16, 2024
hard to search and really slow tonight
iOS
Feb 16, 2024
Worse than Evri, need I say more
Thieves, liars, cheats and con artists. Absolutely disgusting customer service
Android
Feb 17, 2024
Had 7 items in my basket that took 30 minutes to collate. I was about to proceed to checkout, cluck on delivery information and the contents of my basket disappeared. Hugely disappointed
iOS
Feb 18, 2024
Awful!
Terrible app and disgusting robotic customer service.
Android
Feb 18, 2024
It isnt letting me pay for any products. It continuously come up with it saying something went wrong with my payment - and i definitely have the money for it.
Android
Feb 18, 2024
Takes ages to open
Android
Feb 18, 2024
The app used to be great, not anymore. It will not load, when it does, it randomly shuts down and then you can't get back in. Was going to place an order today but the app crashed and now it won't load. This has been going on for a few months now...come on Boohoo do better, this is very frustrating for your customers. Surely this is loosing you business too?! Really poor showing 😕
Android
Feb 19, 2024
I placed an order from Boohoo this week for 6 items and to my disappointment only got 4 and It had been sealed just as all of my other deliveries from this site so I know it wasnt randomly tampered with. When I filed a claim they said they had video footage of all 6 items of my specific order being packed which is so crazy! If they are this thourough, then where are my other items?? Super dissappointed in this stores handling of my not getting what I paid $40 for! Never buying from them again
Android
Feb 19, 2024
App never loads and I can't access the website as it takes me to the app 😭 guess boohoo doesn't want people's money 🤣
boohoo - Shopping & Clothing - Product Description
Get your fashion-fix on the go with the boohoo app!

boohoo is the global fast-fashion brand and affordable online shopping platform where you can find the latest in women's fashion & men’s clothing, accessories, shoes, beauty and homeware at your fingertips. Online shopping just got a whole lot easier, but you can thank us later.

Download the boohoo app today to discover exclusive offers too good to miss, 24/7, and shop what has just landed straight from your phone. With hundreds of new products landing every week, you'll find affordable clothing at the tap of a button.

With an easy to use interface you can shop thousands of products from boohoo, boohooman, Misspap and Nasty Gal all in one place. 

The boohoo app makes online shopping as easy at 1, 2, tap. 

Add your favourite items to your wish list to shop later. 

Sign in to your account and automatically sync baskets across devices. 

Pay right away or spread the cost of your shopping with our buy now pay later partners at checkout.

Shop everything from prom dresses and festival outfits to weekday tops and everyday shoes. Discover size inclusive clothing with hundreds of products in our maternity, plus size, tall, and petite ranges. 

Get your latest obsessions effortlessly with our super quick, brand new checkout.

The boohoo clothing app hotlist:
 • boohoo Premier – get Unlimited Next Day Delivery for a year and exclusive offers.
 • Fast and secure checkout – shop your latest obsessionsfavourite pieces with speed and ease thanks to our multiple payment methods.
 • Track your order – track it to your door with your unique tracking number.
 • Wishlist – see it and save it to your wishlist to view again or checkout later.
 • Notifications – hear about exclusive offers, the latest collaborations and get sale alerts via app notifications.
 • Try before you buy – buy now and pay later with the help of our shop now pay later partners.
 • Step Challenges - we're using Apple's Health Kit for our Step Challenges. Happy stepping!
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners