70
fair

Branch: No Wait Pay. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
24 Points Past 7 Days
Category: Finance
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Android unitQ Score
Android User Feedback
71%
Android
209 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
86 Reports
User Feedback
29%
iOS
86 Reports
71%
Android
209 Reports
Branch: No Wait Pay. - Latest Quality Issues
Android
Jun 28, 2022
As of 6/18/22 it states Branch is no longer offering instant pay advances.
Android
Jun 28, 2022
So suddenly no more advances period as of 6/18 smh what a joke 😒
Android
Jun 27, 2022
Customer service is horrible to deal with and that's if you get through to anyone, 17 days and no call backs, no returned calls from the voicemail, and no returned emails... It's so frustrating and when you drive with Spark you have no choice but to use Branch.
iOS
Jun 27, 2022
Monthly ATM withdraw!!!
How can you limit people withdraw their own money? This monthly withdraw limit is BSz Change that.
Android
Jun 27, 2022
For the second time you guys have taken away instant advance. I don't know when you guys are going to realize that's all people download this app for. Oh well back to Earnin and MoneyLion.
Android
Jun 27, 2022
Would give less since they can't give out loans anymore. App is useless
Android
Jun 25, 2022
Still some bugs that need to be worked out but there then that it's ok
Android
Jun 25, 2022
We were forced to use this app for our paychecks. I don't like it. I've had issues with paying bills, it's costs extra to switch money to your own bank unless you want to wait an extra week for it. The cash back program is dumb because I don't even shop at most of the places that offer cash back. 😒 oh and you cannot deposit cash same day. Couldn't withdraw cash from atm until very recently. Not a great app.
Android
Jun 23, 2022
You have a lot of people who do not like how much you charge to instantly transfer their money. I don't like how your app breaks down every Tuesday when we are to get paid.
Branch: No Wait Pay. - Product Description
Get paid your money and tips instantly and receive your full paycheck early*! Sign up is free and easy. No fees, interest, credit checks, or membership costs.

Branch makes it easy for workers to grow their finances with a free digital wallet -- in fact, we’re helping them save thousands of dollars per year on overdraft fees, monthly fees, and ATM fees alone.

Hundreds of thousands of workers enjoy the following benefits…


Get Paid Instantly
• Free, fast access to your money, tips, and reimbursements
••• Get paid instantly up to 50% of your paycheck when you need it.*

• Up to two-day early full paycheck
••• Add your paycheck to Branch and get it early.*

Fee-Free Digital Wallet + Debit Card 

• Zero-fee digital wallet with Branch’s Mastercard debit card
••• Say goodbye to hidden bank fees, overdrafts and ATM fees.

• Access 40,000+ free ATM’s whenever you need cash
••• Use your debit card across all locations in the United States.

• Contactless payments and instant set-up with Apple Pay & Google Pay
••• Use your debit card immediately after set-up through your phone or Apple Watch.

• Instant refund on gas holds at the pump
••• Forget about those pesky pending gas holds and only charge what you fill. 


Pay Bills & Transfer Money Easily

• Move money instantly between your other bank accounts
••• Easily transfer money from a family or a secondary bank account to Branch.

• Pay your bills, subscriptions, and auto-payments. 
••• Use your Branch Wallet to pay for recurring bills and auto-payments. 

• Lose your card? Block your card instantly in-app
••• Take control and keep your account secure by locking it.

• Feel safe with top rated EMV chip card security
••• Your data is safe and secure with EMV backed chip card and in app pin security.

• Responsive customer support
••• Friendly support from real people available on email, phone, and chat.


Use the funds in your Branch wallet to handle your daily purchases like buying gas, paying your bills, and tackling emergency costs.Branch helps you avoid late fees, overdrafts and credit card debt! 
If you have any questions or comments, please reach out to us at support@branchapp.com


Disclosures

*Timing and availability may vary depending on the employer’s deposit schedule.

There is no cost to use the app or Branch debit card. However, you may incur a small fee if you choose to transfer your funds from the Branch account to an external debit card or account instantly.


Banking Services provided by Evolve Bank & Trust, Member FDIC. The Branch Mastercard Debit Card is issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.
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