36
poor

BritBox | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
26 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
74%
Android
64 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
22 Reports
User Feedback
26%
iOS
22 Reports
74%
Android
64 Reports
BritBox - Latest Quality Issues
iOS
Nov 26, 2022
Very rarely works
9 out of 10 nights I get the message "We are currently experiencing problems playing your video", I'm on iPhone 14 Pro Max. Cannot recommend this service.
Android
Nov 26, 2022
App doesn't seem to work offline anymore since the last update. Very annoying as I can't watch any of my downloaded shows when I'm on the tube now.
iOS
Nov 26, 2022
Poorly designed
Poorly designed app. Hard to navigate. Rubbish controls. Can't watch the credits. Technical support unresponsive.
iOS
Nov 27, 2022
No free trial
Supposed to be a free trial, yet was charged £6 straight away with no option to refund.
iOS
Nov 27, 2022
Avoid. Extremely unreliable service
Airplay does not work with a 4th gen Apple TV despite what the BritBox website says. Not even downloaded content will work (an error message advises that only audio can be air played) It will not even work when using an official Apple hdmi converter and cable. Hugely disappointing. The service as a whole is pretty hopeless. 70 percent of the time when I try to connect via a browser, I get an error “Sorry, something went wrong”
Android
Nov 28, 2022
Doesn't Cast to Chromecast with Google TV (HD) (in UK, from Android anyway). Apparently other Chromecasts Are supported.
iOS
Nov 29, 2022
Will not work with Chromecast
To anyone who has also experienced issues with Chromecast, I'd give up - got the following response from the support team: ‘we have come to the realisation that we do not support Google dongle unless it is supported with Google TV.' Apparently although it once worked, it can stop working at any time. They genuinely recommended that I try ITVx but I'd recommend that you try Now TV instead, I've discovered that it's got a load of the programmes that Britbox had and the app works with Chromecast!
Android
Dec 2, 2022
The content on the app is great, all the FilmFour films, Classic Doctor Who including some missing episode animations, I could go on. The app though is nothing to write home about. You can't install it on Android TV, which is how I hoped to watch it, and when you try to ChromeCast it it doesn't load. Every time I launch the app on my phone, it crashes at least once. I wish the app was better because it would probably be the best streaming service out there. Please fix the app and casting feature
Android
Dec 2, 2022
Terrible. A truly pathetic attempt at a streaming service, by every measure.
BritBox - Product Description
BritBox has all the entertainment you need, from the latest and greatest dramas and comedies, TV to films, documentaries to live performances… all in one place. Enjoy hours of great telly from the BBC, ITV, Channel 4, Film4 & Channel 5. Or discover a BritBox Original series such as the bitingly funny comedy Spitting Image or gripping revenge thriller The Beast Must Die.

Stream or download classic British films from Film4 alongside exclusive TV shows like The Only Way is Essex, Classic Doctor Who and Broadchurch. Getting started couldn’t be simpler with a 7 -day free trial and after that it’s £5.99 a month, or get two months free with our £59.99 annual plan.

On BritBox you get:
 
BritBox Originals - stream incredible programmes that you won’t find anywhere else. Discover the gripping revenge thriller The Beast Must Die, the explosive crime docu-series Secrets of Krays and the bitingly funny comedy Spitting Image.

Comedies - watch smash-hit comedy series, including sketch shows, classic sitcoms and hilarious stand-up from Britain’s best-loved comedians. Why not try BBC TV hit The Office or ITV’s Birds of a Feather?

Dramas - stream award-winning series like Downton Abbey, or binge on your favourite police dramas such as Endeavour, Vera or Shetland.

Reality - escape to the sun - or Essex - with hours of your favourite reality shows such as Love Island and TOWIE.

Films - rediscover classic British films such as Trainspotting or This is England with our Film4 collection, or enjoy a vintage gem like The 39 Steps, now stunningly remastered in HD.

Documentaries - dive into our huge true crime collection and unearth stories reported on by Sir Trevor McDonald and Susanna Reid, or pick out your favourite episodes from well-known series such as World in Action and First Tuesday.
 
Live Performances - enjoy a night out from the comfort of your sofa with everything from Shakespeare to Sheeran.

Download the BritBox app and start streaming the biggest box of British boxsets, all in one place.

Terms: http://www.britbox.co.uk/terms
Privacy policy: http://www.britbox.co.uk/privacy

Your subscription automatically renews unless auto-renew is turned off 24-hours before the end of the current period.
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