36
poor

CARD.com Premium Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
68 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
18 Reports
User Feedback
21%
iOS
18 Reports
79%
Android
68 Reports
CARD.com Premium Banking - Latest Quality Issues
iOS
Nov 21, 2022
Buggy app
App doesn't work on my phone, I use am iPhone 8 and the app suddenly stopped working, can't login on the app as it gets stuck on the page I have to input my details…fix up
Android
Nov 21, 2022
I used to love this app but now it won't even load my account it just keeps crashing
Android
Nov 21, 2022
This app is Garbage, unusable and pointless to have.
Android
Nov 22, 2022
I haven't even got started and CAN NOT get into my account. The app will not let you sign on. I can't use something if it won't let me. Oh well. I just can't use it.
Android
Nov 24, 2022
Won't let me deposit a check (after weeks of successful deposits), says there's a bug in the app that needs to be fixed by the developer. Direct deposit is not available at my job, I have been using this account to deposit my funds since starting.
Android
Nov 25, 2022
I have had my paycheck for almost two weeks sitting on an account that they shut me out of and not been able to touch it my birthday was this last weekend and I got to sit at home and do nothing.. this card sux I'm going back to chime
Android
Nov 26, 2022
just out of the blue it will not let me cash a check that is just a bunch of s***
Android
Nov 27, 2022
Wont even let me create an account.. and there's no number or email to contact for help.
Android
Nov 29, 2022
Crashes when opened and refuses to let me update my information.
CARD.com Premium Banking - Product Description
CARD Premium Bank Account by MetaBank® offers all the premium banking features:
1.	Get paid up to 2 days faster with QuickPay**
2.	Optional overdraft protection***
3.	Optional savings account with round ups ****
4.	Funds are FDIC insured through MetaBank *****
5.	Over 32,000 fee-free MoneyPass® ATMs 
6.	No minimum balance. No Credit Check. 

7.	Compatible with Apple Pay®, Google Pay®, Venmo®, CashApp® and more



Plus, over 12,000 card designs for your debit card. All for $0 Monthly Fee*.



The Card Premium Bank Account is a checking account established by, and the Premium Visa Debit card is issued by MetaBank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc, and can be used everywhere Visa debit cards are accepted.



1*. While this specific feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. See the Accountholder Agreement for more details.
2**. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.
3***. Overdraft Protection ("ODP") is an optional service made available to eligible CARD Premium Bank Account by MetaBank Customers. Once you enroll and meet the eligibility requirements, you will be charged $15.00 for each transaction that overdraws your account by more than $10.00, up to a maximum of four (4) fees per calendar month. To avoid that fee, you have twenty-four (24) hours from the time of the first transaction that creates the overdraft to bring your Account back to a zero ($0.00) or a positive balance. Transactions subject to an overdraft fee are signature and PIN purchase transactions. ATM transactions and ACH Debit transactions are not eligible for coverage. Any negative balance must be repaid within thirty (30) days. Whether we authorize an overdraft is discretionary, and we reserve the right not to pay. For example, we typically will not pay overdrafts if you fail to meet the eligibility requirements for this service or you attempt too many transactions or transactions that create too large of an overdraft. Contact Customer Service at (844) 227-3602 or log in to your Online Account Center for additional terms and conditions that apply, including initial and ongoing eligibility requirements for the service. This service may be expensive, so we encourage you to research alternatives before enrolling. Once enrolled, you may opt-out at any time; however, you are responsible to repay any overdrawn amounts on your account even if you opt-out of the service.
4****. The Savings Account linked to your CARD Premium Bank Account by MetaBank is established by MetaBank, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account. Funds on deposit are FDIC-insured through MetaBank, N.A., Member FDIC. For purposes of FDIC coverage limit, all funds held on deposit by the accountholder at MetaBank will be aggregated up to the coverage limit, currently $250,000.00.
5*****. Funds are FDIC insured, subject to applicable limitations and restrictions, when we receive the funds deposited to your account.
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