7
poor

CardValet | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
17 Reports
User Feedback
24%
iOS
17 Reports
76%
Android
55 Reports
CardValet - Latest Quality Issues
Android
Jul 5, 2022
Should I be concerned that the card Valet did not let me log on? I had to change my password. I made a purchase in the amount of 60.23. Why does card Valet read that the purchase was 80.00? Should I be worried?
Android
Jul 4, 2022
On the new user creation page I try putting in what I want my username, email and password to be. It says that the information I'm putting in doesn't match their records. Strange because I am making a new account so of course they don't have my info on record. Frustrating
iOS
Jul 4, 2022
Too glitchy
After not being able to access the app for months I just got the newest update. It looked promising and I needed to use the app. I forgot my password but the forgot password screen has a glitch. I am unable to type my username to retrieve/change my password. This Is extremely annoying
Android
Jul 2, 2022
I've had this app for a couple years. Was very useful. But now it doesn't even work! I've uninstalled multiple times and it won't let me log in. Keeps telling me to install the latest version of banking app. How annoying! Please fix!
iOS
Jul 1, 2022
One star because I can’t rate it lower
Card valet is no longer supported by my bank, so when I try to log into my account to delete the card information, all I get is “something went wrong, try again later.” That is both with using Face ID and typing in my credentials. I still get notifications whenever my card is used though. This app is a disaster and has always had its issues, but this is just beyond frustrating.
Android
Jul 1, 2022
It never wants to open smh it gas put me through so much trouble 😒 please fix
iOS
Jul 1, 2022
Update Made App Both Uglier and Unusable
The most recent update changed the appearance of the app from a clean and accessible layout one that is congested and difficult to use. The app has a bug, one that does not accept correct username and passcodes, and must delete and download the app to access your information. Additionally, if you do not figure out this bug before entering your information three times, your account will be disabled. There is also incorrect HTML formatting on the pop up screen for a disabled account, making it near impossible to understand what steps you must take to resolve this issue. Would give zero stars if possible.
Android
Jun 30, 2022
The user interface is lacking, and it wouldn't even let me create an account because my information "didn't match the records." Don't waste your time with this.
iOS
Jun 30, 2022
Keeps losing face ID login credentials
Works as it should, when I’m able to login. EVERY TIME I try to login using the face login, it asks me to first login with password and then setup the face ID login (yes it has all the permissions), anyways…frustrating to say the least.
CardValet - Product Description
NOTE: This application is powered by Fiserv, Inc. but is activated through specific financial institutions. Check with your financial institution to ensure they participate in CardValet prior to downloading.

CardValet helps you efficiently manage your cards digitally.
 
 
TAKE CONTROL
Stay in control of your card. Turn your card ON/OFF, set spending limits, decide where, when and how your card can be used. 

- Set card to be on or off in an instant, restricting whether it can be used or not
- Restrict your card purchases to specific locations (merchants located within a certain range of your phone or select city, state, country or zip code on an expandable interactive map
- Select merchant categories (Restaurant, Travel, Entertainment etc.) and transaction types (Instore, eCommerce, ATM etc.) to control purchases on your card
- Enable or disable international transactions
- Establish spending limits to allow transactions up to a certain dollar value and decline transactions when amounts exceed the thresholds set by you
 
BE ALERT
Receive real time alerts on all purchases, select purchases or when a card transaction is attempted but declined. Customize your alert preferences and get notified as per your choice. Alerts are sent in real time, immediately after a transaction has taken place, and help you quickly detect unauthorized activity on your card.

VIEW YOUR CARD PURCHASE 
View your purchases, add memos and tag your purchases for easy tracking. 
 
DO IT YOURSELF
Mange your card at your fingertips. Activate your card, set card PIN or report your lost/stolen cards seamlessly by making a call from the App. 

Key Benefits
- Receive alerts to monitor transactions and help protect from fraud Actively manage your money and take charge of your card usage
- Remotely control and monitor children’s spending
- Helps ensure business spending policy compliance
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