Quality degradation at CARFAX Car Care  
Users report higher volume of Quality Issues than usual
55
poor

CARFAX Car Care | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-24 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
11 Reports
User Feedback
22%
iOS
11 Reports
78%
Android
39 Reports
CARFAX Car Care - Latest Quality Issues
Android
Jun 15, 2021
I used this app to record over 5 years of DIY maintenance history on 7 cars in my household. I found out that no DIY history will transfer when one of my kids moved out and wanted to setup an account of their own to continue tracking their own car maintenance. Likewise when I sold a car, none of my DIY service history transferred to the new owner. What a waste of my time and effort. Contacted Carfax support - absolutely no help.
Android
Jun 14, 2021
It's OK, but I lost all of my records that I had on the app now I'm starting all over until next update let's see what happens next.
Android
Jun 13, 2021
Was a great app. Latest update a day ago now I can't add service records. Rotated tires and changed brake fluid. Added service records. Doesn't show in history or ever being done. Still prompting me to rotate tires.
iOS
Jun 12, 2021
Plate look up doesn’t work for MB
Plate look up stopped working in MB Canada. Stopped working recently.
Android
Jun 10, 2021
After new update on 6/8 this app stopped working like before. No mileage info, no shop name. Useless app. Total garbage now!
Android
Jun 9, 2021
Upgrade 6/8/21 is causing crash continually...very disappointing
iOS
Jun 9, 2021
Great app. Not showing service anymore
For a while now, not sure when exactly it happened. It is no longer showing the service history. I use this for my oil changes as well as making sure I stay within my warranty on my tires. Please fix this. Great app otherwise!!!
Android
Jun 8, 2021
It won't upload my receits
iOS
Jun 3, 2021
It's OK for what it is
Can't disable badge notifications within the app. Can't customize the amount or frequency of overdue notifications. The UI is outdated.
CARFAX Car Care - Product Description
Taking care of your car is easier than ever with the free CARFAX Car Care app. Only the Free Car Care mobile app taps CARFAX’s exclusive service data to automatically display your service history and alert you when it’s time for scheduled maintenance such as oil changes.
CARFAX Car Care FEATURES 
- Track auto repair and service history for up to 8 cars
- See YOUR car’s recommended maintenance schedule
- Get alerts for upcoming service
- Know when your next registration is due
- Be the first to know about safety recalls
- Know your car maintenance schedule, including oil, tires, brakes, filters and inspections
- Find local auto repair shops in the CARFAX network
- Have repair cost estimates at your fingertips
- Login with Facebook
- Personalize your car with a photo and nickname

Download the CARFAX Car Care app to easily manage your car maintenance and auto repairs.
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