67
poor

CarMax: Used Cars for Sale | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
28 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
63 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
28 Reports
User Feedback
31%
iOS
28 Reports
69%
Android
63 Reports
CarMax: Used Cars for Sale - Latest Quality Issues
iOS
Oct 12, 2021
CarMax Hides Electrics.
CarMax REMOVED the Type “Electric” so now you can't easily get a list of electric vehicles. Then they don't give Teslas a shortcut button above the search results list like they do for Chevrolet, Nissan, etc. Guess we know who's lining their pockets…
Android
Oct 11, 2021
Raised my down payment after I shipped it out.
iOS
Oct 11, 2021
Stop asking for a review
The app requested I provide a review 3 times in two minutes, so here you go. Terrible user experience.
iOS
Oct 9, 2021
App is gone from useful to useless.
Why can't you edit a saved app and save the edits? You have to save another search and delete the one that doesn't have the edit. It's unreal how it was once a very easy app to use, now is just a frustrating app that's just annoying to use. Apparently you can't save a certain year range, another issue this app seems to have broken, as it was once something you could save. I tried 3 times to get a certain car in a certain year range be saved, it's apparently not something they allow.
Android
Oct 8, 2021
Agree with previous posts. App doesn't seem to allow adding vehicles, track maintenance or make payments
Android
Oct 8, 2021
Trying to make a payment on my vehicle and it seems like EVERY single time I try to go into the payments tab the "auto finance mobile services currently unavailable try again later" it is very aggravating either fix this or bring back the owners + app
iOS
Oct 7, 2021
This company is horrible
Earlier this year I got pre approved for a car. CarMax let me know it wouldn't check my credit when getting a pre approval. Recently I check my pre approval on two more vehicles. CarMax decided to check my credit without letting me know and ended up dropping my credit score and adding on hard inquiries. Thanks a lot CarMax for not letting me know you changed this feature. I will no long purchase a vehicle from such a dishonest company.
iOS
Oct 7, 2021
Additional Principal Payment
This online application doesn't allow you to pay extra toward your principal.
Android
Oct 6, 2021
NOT HAPPY being forced into using this app that really doesnt help me keep up with maintenance. All Its good for is making a payment or purchasing another vehicle. Awful upgrade.
CarMax: Used Cars for Sale - Product Description
Find, search and browse used cars with CarMax, America’s #1 used car retailer. Download the CarMax app today to shop and find the right car, truck, or SUV for you.

Save time car buying with CarMax and search a nationwide inventory of 50,000+ used cars, SUVs and trucks.


CARMAX APP FEATURES:

 Find the right car for you:
    • Search by make, type, model, year, price, features, MPG, and more!
    • See car details and photos.

Customize your search:
    • Save car searches.
    • Get alerts for any changes to your saved cars.
    • Save cars and car searches. Sort cars by customized filters.

Shop all around in one place:
    • Schedule free appraisals and get free vehicle history reports
    • Calculate estimated monthly payments and search cars that match your budget.
    • Apply for financing and make payments

At CarMax, we’ve got your back. That’s why we offer:
    1. A 7-Day Money-Back Guarantee on every car.
    2. Free appraisals that give you an actual offer, not an estimate.
    3. Upfront prices, clearly marked on every car.

Download the CarMax app now and find your used car, whether on your local CarMax lot or on the go.
Want to improve your unitQ Score by 20% within 30 days?
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