Quality degradation at Carter's  
Users report higher volume of Quality Issues than usual
2
poor

Carter's | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
73 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
31 Reports
User Feedback
30%
iOS
31 Reports
70%
Android
73 Reports
Carter's - Latest Quality Issues
iOS
Nov 29, 2022
Can’t get started
I've downloaded it twice and it won't let me create an account, what can I do about that?
Android
Nov 29, 2022
Keeps crashing!
Android
Nov 29, 2022
Poorly designed app. Can't even get past the sign up section.
Android
Nov 30, 2022
It's been crashing. I keep getting an error message stating that there is a bug and to update once the developer corrects the bug.
Android
Nov 30, 2022
The app has issues when you try to pay or use your rewards to pay. I tried multiple times in December to pay via the app. I lost two $10 rewards because I couldn't apply them. I needed to use the app as I wanted to use curbside pickup and it's only available in the app. I had to go on the computer to order online. Takes away the convenience factor of having the app. Not impressed at all, fix this ASAP. Update 11/29/22 Since the last update I can not log into the app. Please fix this issue!
Android
Nov 30, 2022
Constantly crashes and now can't even use due to a bug. It's a real hassle so I just deleted the app.
iOS
Dec 1, 2022
Pointless
Get rid of this app I'm about to have a baby can't even use the app so inconvenient and it's been like this for weeks and still not fixed. Own three companies about babies but can't fix an app. Way to go.
Android
Dec 1, 2022
The app keeps shutting down as soon as I open it.
Android
Dec 2, 2022
Won't open right now. Has a bug or something. For the most part it does well for me. The only annoying thing is trying to browse things in your cart. You have to touch the screen just right or else it will "click" on an item unintentionally and take you to it or swipe to the left to delete the item. App definitely needs some work! But I love Carter's.
Carter's - Product Description
3 BRANDS IN ONE
Shop the entire assortment of Carter’s®, OshKosh B’gosh® AND Skip Hop® together anytime, anywhere. For the first time ever, you’ll be able to simultaneously search all three brands; even search items by color at super speed.

MORE IN STORE
With barcode scanning when you’re in store, you’ll have product details, ratings and reviews at your fingertips. 

REWARDS DASHBOARD
In your personalized Rewarding Moments® account dashboard, you’ll know exactly how many rewards you have to spend and how many points ’til your next reward. Checkout our special offers just for you and watch your points add up!

Visit here for Do Not Sell - Data Deletion:
https://privacyportal.onetrust.com/webform/c8e445f2-2518-4426-b49b-47c75e7fff21/9def4ed2-ef46-4e35-9281-f1a3c0485124
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