50
poor

Castlight Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
22 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
22 Reports
Castlight Mobile - Latest Quality Issues
Android
Jun 14, 2021
Every single time I have to log in, Sync takes ages, Gems are lost even if you are out of team by mistake and so on...
Android
Jun 13, 2021
It is still confusing to understand how much of the deductible is left, how much was the copay, coinsurance, etc . Maybe represent it graphically? Also, why does it take SO long for claims to appear? On an average, it takes about 6 weeks. That is terrible!
Android
Jun 10, 2021
Well I guess one positive is that there are no ads.
Android
Jun 4, 2021
Very bad experience, set up accounts took 2 week still not done Customer service cut off conversation ALWAYAS
Android
Jun 2, 2021
Would love to use it more, but unfortunately it gets stuck 9 out of 10 times after logging in.
Android
Jun 2, 2021
Language locked to location. International app? with only US States and Cities. Interface is confusing. Apparently capturing a walk on my watch isn't considered activity even with sync. I cannot actually tell what this app is supposed to do.
Android
Jun 1, 2021
It's not working on Samsung phones.
Android
May 28, 2021
Why doesn't it auto sync with my fitness trackers?
Android
May 27, 2021
Let's develop an app. I can't get into the privilege.
Castlight Mobile - Product Description
Do you have access to Castlight through your employee benefits plan? If so, you and your dependents can download Castlight Mobile: a personal healthcare dashboard that helps you find affordable and high quality care, anytime, anywhere.

Key features:
Find care  - Search for a doctor near you. Results are always in-network and include personalized cost estimates and quality data so you can make choices that are right for you.
Past care - Track your health care spending and claims with at-a-glance information about what you’ve spent and why.
Plan status - Track how much of your deductible you’ve met, see your HSA balance, and review basic information about your health coverage all in one place.
eCard - A medical insurance card is part of the app so you’ll never be without your insurance card again.

Please note:
The Castlight Mobile app is available exclusively to individuals and their dependents who have access to Castlight’s services through their employee benefits program. If you’re not sure if Castlight is part of your employee benefits, contact your employer’s HR or Benefits leader.

If available through employer, Castlight Health supports all major activity trackers including Apple Health, Fitbit, and Jawbone to conveniently synchronize your steps, food, and sleep data.

About Castlight:
Castlight Health is a trusted third party that connects directly to your insurance plan and does not share your personal information with your employer. Your health information is always confidential and secure.
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