Quality degradation at Caviar - Order Food Delivery  
Users report higher volume of Quality Issues than usual
62
poor

Caviar - Order Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
46 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
25 Reports
User Feedback
35%
iOS
25 Reports
65%
Android
46 Reports
Caviar - Order Food Delivery - Latest Quality Issues
iOS
Oct 19, 2021
Steals Your Money
I have recently been ordering from Caviar as I've been back at my work office and multiple times I've gotten incorrect items or missing items. This has been the last straw as I received a completely wrong order last Friday and multiple times tried to contact support and never got through. When I finally got a phone number today they told me too many days have passed. Extremely frustrating and I am deleting this app now. Literally stealing your money guys be careful they are scammers.
iOS
Oct 19, 2021
Error 404 ap completely inaccessible
Third time in as many months- app log in fails and gives 404 error- no way to recover access in any way. Support line is endless hold with ridiculous and loud music…. The worst option of any delivery ap
iOS
Oct 18, 2021
This app is so frustrating to use!
I tried this app twice, and it constantly gave me error codes. I finally got my order together, and tried to put in a promo code, and it just erased my whole order. It's less work and time to just drive there and order.
Android
Oct 15, 2021
The coupon codes advertised on the home page never work.
iOS
Oct 13, 2021
Cancel me
This app is insane internet says it charges 10$ a month !! But absolutely no way to see that I signed up for that ! And now impossible to delete !
iOS
Oct 12, 2021
Promo codes still don’t work
They said the bug was fixed and this is not true
Android
Oct 8, 2021
logs me out every week, need to sign in every time.
iOS
Oct 8, 2021
Useless
I downloaded this app for the first time, giving it a chance since most delivery companies tend to let me down. Don't waste your time on it. It wouldn't even let me use the “welcome” promo because it “only applies to new users” even though I AM a new user……..
iOS
Oct 8, 2021
Bad delivery
We live in a doorman building. We placed and order on our way home from work. We were delayed in traffic. The delivery person refused to leave it with the doorman. The restaurant could not give us a credit as they gave the Caviar delivery person the food. It was a $95 order. We did an online chat and they told us they could not reach the delivery person. We had to re order.
Caviar - Order Food Delivery - Product Description
Get food delivered from curated lists of local restaurants right at your fingertips with Caviar. Enjoy quality dining at home and make any night a special occasion.

Your first delivery is free. Also receive a $5 off your first order with the code WELCOME.*

TRUSTED AND EXCLUSIVE RESTAURANTS
Choose from many popular local restaurants and exclusive eateries you won't find on other delivery serivces -- from local mom-and-pop to Michelin-rated and The Infatuation picks!

DEALS AND SPECIALS
Regularly check in our app for new restaurants, special deals, and exclusive benefits. If you are a DoorDash DashPass member, you can use those benefits on Caviar, too!

NO-CONTACT DELIVERY
Deliveries are now left at your door by default and you have the choice to select "Hand it to me" if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it's ready for pickup.

REAL-TIME TRACKING
See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food.

SCHEDULE DELIVERIES
Advance ordering allows you to get your food when it's most convenient for you.

NO MINIMUMS
Order as little or as much as you want.
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