Quality degradation at Cengage Mobile  
Users report higher volume of Quality Issues than usual
0
poor

Cengage Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-43 Points Past 7 Days
Category: Education
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
68%
Android
15 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
7 Reports
User Feedback
32%
iOS
7 Reports
68%
Android
15 Reports
Cengage Mobile - Latest Quality Issues
iOS
Apr 18, 2021
Doesn't allow u to do assignments
Can't even do my work in the app, thanks.
Android
Apr 15, 2021
I thought the app would be more useful than it is. It doesn't support the activities I need to do for homework, which defeats the purpose of having it on my tablet. It basically functions only as an ereader app
iOS
Apr 14, 2021
Fizx Pleaze not cewl man >:(
Why is this the platform I have to use it's so bad. It logs me off for no reason
Android
Apr 13, 2021
Couldn't even access anything on mobile.
iOS
Apr 13, 2021
What even is this
This app is plain terrible and looks like it should be used on an iPhone 3GS. I might as well just check my grades on the cengage website you can't even see any percentages on the app or anything? There's no appealing features and you can't even rotate the screen or anything? This is one of the worst apps I've ever used in my life. Fix it or just take it off the App Store wow
Android
Apr 13, 2021
The app doesn't open at all on android
Android
Apr 13, 2021
App doesn't support the class that I am currently enrolled
iOS
Apr 13, 2021
Makes reading harder
If you read in a tablet version of the app your progress is not maintained in any other versions of the app. If you close the app for more than 20 minutes when you reopen the app you must navigate back to the book.
Android
Apr 12, 2021
It's beyond sh¡tt¥. None of it's functions work, impossible to read texts because they never load or the app stops responding and force stops itself. Ridiculous to pay the money we HAVE to for text digital textbooks that can't be utilized mobily, at least one can carry a traditional book with them to study while they are out and about...on a side note I love how glitchy the computer versions are too, suffice it to say cengage is not user friendly and nothing more than a cash cow .
Cengage Mobile - Product Description
The Cengage Mobile app allows students and instructors to stay engaged with courses, in-class and out. For students, the app offers offline reading, gradebook access, and notifications for key course events. For instructors, the app offers an easy way to check class grades, take attendance, and create polls that keep students engaged.
 
To use this app, you must have an active Cengage account. You can use the app to access: 

- Cengage unlimited ebooks
- MindTap, CNOWv2, or SAM* courses and ebooks
- Any ebooks purchased through cengage.com 
 
*(Note that SAM users must be either enrolled in MindTap or use SAM in conjunction with an LMS.)

Feature summary:
 
eBooks*: Download your textbook with offline access! Browse between different chapters, search for specific pages and terms, or take notes, highlights and bookmarks. Have the book read aloud using Text-to Speech. 
 
Flashcards & Flashcard Quizzes: Study on the go using pre-made flashcard decks. Then check your knowledge with key term-generated quizzes. 
 
Activity Lists: Stay on top of all your assignments with to-do lists! Browse all the assignments and activities in your course and view due dates. For World Languages courses, you can even do homework assignments in the app. We plan on rolling this out to more courses in the future.

Notifications & Reminders: Easily set up due date reminders and get notified of grade and due date changes.

Gradebook: See your overall grade for the course as well as the breakdown of grades by various activities. You can also view instructor comments and grade changes! Access to the gradebook requires additional authentication, by either password, fingerprint, or face ID.

In-Class Polling and Attendance: Instructors can check if students are in the classroom using geolocation or by allowing remote check-ins. They can also review and edit attendance records, and export them to their preferred gradebook. Instructors can also author in-class polls, review the results with the whole class, and export those results.
 
 
*A note on ebooks: We currently support the majority of course-related and Cengage Unlimited ebooks. Textbooks from 2014 and prior as well as international or custom titles are not supported. Annotations do not currently sync with web-based readers.
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