72
fair

CEX.IO Cryptocurrency Exchange | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
98%
Android
875 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
15 Reports
User Feedback
2%
iOS
15 Reports
98%
Android
875 Reports
CEX.IO Cryptocurrency Exchange - Latest Quality Issues
Android
Oct 25, 2021
The app keep rejecting my zenith bank master card Please specify which bank card is accepted is it access bank or Union Bank or FCMB WHICH of them please
Android
Oct 25, 2021
I never had a huge issue with the app until yesterday after making a deposit that has way over the required confirmation an is still pending. My huge issue is the SLOW CUSTOMER SERVICE!! For a business that is dealing with finances a faster response time or even a live chat that doesnt take hours for a response would be lovely but unfortunately this isnt an option. Everything else is great but when it comes to your Customer Service style it will cause you to loose alot of customers...
Android
Oct 25, 2021
Crashes every time I open it. Can't even use it. What a joke. How hard is it to make an app work in 2021...and you want me to give you my financial info. Not a chance. What a ridiculous waste of time. I'll send you a bill for the hour I wasted.
Android
Oct 24, 2021
The only thing I didn't like is that I bought $200 in shibas and only received the value of $35, I don't know how to contact support so I leave 1 star
Android
Oct 23, 2021
The app looks good, but it says 80 cryptocurrencies and I only see 16.
iOS
Oct 23, 2021
Defect
The sound of notifications about the rate of cryptocurrency on iphone11 does not work
Android
Oct 22, 2021
Support resolved mu Visa card issue but Mastercard remains out of the game...
Android
Oct 22, 2021
On 20.10 there were several unsuccessful attempts to withdraw funds, CEX blocked the transfer, citing problems with the bank! I read that transfers to the Master Card do not work temporarily. The interest rate is lowered for Visa, nice) 21.10 reissued the card, passed the check. The operation was also successful, the money from CEX was debited, a confirming email came about the successful operation! 22.10 funds still have not been credited to the card! Where are they?)
Android
Oct 22, 2021
After i verify i cant seem to find usdt anymore
CEX.IO Cryptocurrency Exchange - Product Description
The CEX.IO app provides a Bitcoin widget with multiple trading features in the palm of your hand. Our mobile app allows you to trade, sell, and buy Bitcoin and other cryptocurrencies instantly, anytime, and anywhere. To become a cryptocurrency owner, you just need a debit or credit card and a CEX.IO account. Besides, with the CEX.IO app, you have access to your crypto wallet wherever you go and can make deposits, withdrawals, and trades at any time. 
 
Buying crypto in the CEX.IO app is as easy as shopping online. With a payment card linked to your CEX.IO account or a CEX.IO balance, you can instantly buy or sell the following currencies:
 
Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Bitcoin Gold (BTG), Dash (DASH), Litecoin (LTC), Ripple (XRP), Stellar Lumen (XLM), OmiseGO (OMG), MetaHash (MHC), Tron (TRX), BitTorrent (BTT), Basic Attention Token (BAT), Cardano (ADA), Gemini Dollar (GUSD), Ontology (ONT), Ontology Gas (ONG), USD Coin (USDC), Tether (USDT), NEO, GAS, Cosmos (ATOM), Tezos (XTZ), Matic (MATIC), Chainlink (LINK), and WABI.
 
But we’re not stopping there! We’re constantly expanding our marketplace and adding new coins to the list. 
 
The CEX.IO mobile app is more than just a Bitcoin app. Apart from your personal Bitcoin wallet, it has a lot of features to provide the best crypto experience:

- Instant crypto purchases. Buy crypto in a few clicks using your debit/credit card or your available account balance.
- Instant card deposits and withdrawals. Deposit funds to your CEX.IO balance or get cash to your debit or credit card within minutes.
- Convenient exchange feature. No need to figure out trading features; just convert between different cryptocurrencies in a few clicks. 
- Handy price alerts and notifications. Stay informed of recent market moves and the status of your orders.
- Easy access to your favorite pairs. Bookmark currency pairs for quick access and decision-making.
- Real-time Bitcoin price data from other exchanges including Kraken, Bitstamp, Bitfinex, Binance, and Coinbase Pro. Compare prices to plan beneficial arbitrage.
- Easy card linking. Add a credit or debit card by providing card information right in the app. No photos required.
- User-friendly interface. Purchase, sell, and exchange crypto easily and conveniently.
- Estimated balance in BTC and USD. Know the value of your portfolio according to the current BTC price and track the slightest changes.
- Real-time market data and access to the order book to stay on top of the market and plan your trading strategy.
- Balance monitoring and order history to keep control of your operations.
- Support for market and limit orders. You decide the price at which your orders execute.
- Clear and detailed receipts showing all commissions and fees.
- 24/7 support for easy access to professional assistance.

With the CEX.IO cryptocurrency exchange, you can benefit from a range of currency pairs, a high-liquidity order book, and an advanced order matching mechanism. The CEX.IO mobile app contains all the functionality available on the CEX.IO website, has easy-to-use cryptocurrency trading tools and is intuitive to navigate. You can buy Bitcoin or other crypto with a credit or debit card using the Instant Buy option or sell crypto immediately and send the proceeds to your card. Also, you can place market and limit orders to trade crypto against USD, EUR, GBP, and RUB. One more awesome feature is Instant Exchange, which allows you to convert cryptocurrencies into fiat or other supported crypto in a few taps.

Manage your orders and deposit and withdraw your funds using credit/debit cards and cryptocurrencies anytime and anywhere. Stay informed about the latest market moves and track the status of your orders with price alerts and order notifications. Compare the BTC price on different exchanges in a single tab and plan your arbitrage strategy. You’ll get these features and many more with the CEX.IO mobile app.
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