Quality degradation at Chatbooks Family Photo Books  
Users report higher volume of Quality Issues than usual
51
poor

Chatbooks Family Photo Books | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Photo & Video
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
45%
Android
53 Reports
iOS unitQ Score
iOS User Feedback
55%
iOS
65 Reports
User Feedback
55%
iOS
65 Reports
45%
Android
53 Reports
Chatbooks Family Photo Books - Latest Quality Issues
Android
Nov 27, 2022
Had quite a bit of trouble this go round getting my pictures to load...... Took days in fact...... However I did reach out to someone and while they were not able to actually figure it out...... I don't know, a glitch or something...... They did finally honor the promotion that I originally started my order under. So 3 stars for the app/site experience but 5 stars for customer service. I just hope everything looks good when I receive my book.
Android
Nov 27, 2022
I am stuck on the logo. Closed and reopened 10x and the same. Could this please be fixed. The potential of this app can take off
Android
Nov 28, 2022
Glitches occasionally and I have to redo some work but overall easy to use
iOS
Nov 28, 2022
Constant junk notifications
The app is fine. But it will spam you with sale offers at an absolutely bonkers rate. Do they think people are out here impulse-buying photo books three times a day? Now I remember why I deleted it the first time.
iOS
Nov 28, 2022
Crashing
App is SO SLOW. Keeps crashing and won't pull up my camera roll. I've been using this app for over 3 years and it's incredibly difficult lately to get a project done.
iOS
Nov 28, 2022
Simple to use but glitches
Not always the most user friendly, app often glitches and have to restart. Thankfully it saves progress as you go. Support staff is friendly and helps. Over simplified design options but if that's the look you want it will be good.
Android
Nov 29, 2022
Worked great for a few months. Now I'm constantly struggling to upload photos. What should be a simple amd quick process is now taking forever. (And it's not my wifi or cell service connections).
Android
Nov 30, 2022
Have issues every month setting the cover and need customer support every month to fix it. Also cropping has issues some times and rotation of pics.
Android
Nov 30, 2022
I just ordered my first book and I'm excited to get it. Was simple to put together except the app is glitch and rearranging the order of the pictures is difficult.
Chatbooks Family Photo Books - Product Description
Get your photos off your phone and into your hands with the Chatbooks app! It’s never been easier to print all your family photos into a collection of beautiful photo books. 


Our bestselling 5x7” Monthbooks are designed to show off the everyday photos you take on your phone. Start a Monthbooks subscription to get a new 30-page photo book every month. Add photos right from your phone camera roll in the Chatbooks app, edit, and send to print in just a few taps. Cancel anytime and always get free shipping on any Chatbooks photo book subscription. 


Chatbooks photo books offer softcover or hardcover options, a range of sizes from 6x6” to 10x10”, and several chic spine and cover colors and designs. Add a contributor for a photo book that includes everyone’s photos that your whole family will love. Photo books make swoon-worthy personalized decor: start a collection today to style the ultimate shelfie. Plus, free shipping options are available on all products in the U.S.! 


It’s seriously beyond easy to create Chatbooks. Buzzfeed says: “You can have a beautiful book in minutes.” Millions of Chatbookers use the Chatbooks app to print their photos—join them!
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