Quality degradation at Chatbooks Family Photo Books  
Users report higher volume of Quality Issues than usual
81
fair

Chatbooks Family Photo Books | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Photo & Video
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
14 Reports
User Feedback
20%
iOS
14 Reports
80%
Android
55 Reports
Chatbooks Family Photo Books - Latest Quality Issues
Android
Jun 13, 2021
I love the monthly mini books idea. but the app has some annoying glitches, it's frustrating.
Android
Jun 12, 2021
Was excited about making monthly books but the app doesn't open. Shows a blank white screen with a little x in the corner. Will be deleting.
Android
Jun 9, 2021
Can't log in
Android
Jun 8, 2021
Glitch on Android system, per update from Chatbooks themselves. I was told they were working on it with their android ppl, but so far so solution and I am not able to edit my pictures.... frustrating. Plus, I already paid for the month of May, but unable to order it, since I can't edit the pictures...
Android
Jun 8, 2021
Keep getting a black screen every time I choose a product. Can't get past that point. Using on a galaxy s21
Android
Jun 2, 2021
Tried to use the app but everytime I clicked on something it took me to a blank web page Bummer, I really was looking forward to ordering a book
iOS
May 29, 2021
Great idea but needs help
I've used Chatbooks for years, I love how easy it is and the quality is great. Unfortunately I find the app, especially subscriptions so frustrating to order and manage. The app always has issues when I use it. “Text us” customer service doesn't respond quick enough.
Android
May 29, 2021
The only way to order photo wall tiles is on the app. Why???? It doesn't work. The only size option is 10 x 10. I just sat w/ customer service for 20 minutes trying to figure it out. She (Priscilla) didn't understand why it wasn't working either. I sent her screen shots of my phone through the whole process. She tried to force the app to change the tile to landscape/ portrait but when she did, the tile just said low resolution. I'm not gonna shell out any money for something I can't preview. :(
Android
May 28, 2021
Only reason I didn't rate it 5 stars was because I couldn't use pay pal to pay. This is a gift for my husband, I didn't want him to see the charge on our bank statement. but the pay pal option would not load.
Chatbooks Family Photo Books - Product Description
Get your photos off your phone and into your hands with the Chatbooks app! It’s never been easier to print all your family photos into a collection of beautiful photo books. 


Our bestselling 5x7” Monthbooks are designed to show off the everyday photos you take on your phone. Start a Monthbooks subscription to get a new 30-page photo book every month. Add photos right from your phone camera roll in the Chatbooks app, edit, and send to print in just a few taps. Cancel anytime and always get free shipping on any Chatbooks photo book subscription. 


Chatbooks photo books offer softcover or hardcover options, a range of sizes from 6x6” to 10x10”, and several chic spine and cover colors and designs. Add a contributor for a photo book that includes everyone’s photos that your whole family will love. Photo books make swoon-worthy personalized decor: start a collection today to style the ultimate shelfie. Plus, free shipping options are available on all products in the U.S.! 


It’s seriously beyond easy to create Chatbooks. Buzzfeed says: “You can have a beautiful book in minutes.” Millions of Chatbookers use the Chatbooks app to print their photos—join them!
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