Quality degradation at Chatbooks Family Photo Books  
Users report higher volume of Quality Issues than usual
59
poor

Chatbooks Family Photo Books | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-37 Points Past 7 Days
Category: Photo & Video
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
85%
Android
70 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
12 Reports
User Feedback
15%
iOS
12 Reports
85%
Android
70 Reports
Chatbooks Family Photo Books - Latest Quality Issues
iOS
Oct 23, 2021
Worst product ever
My book arrived bent and deformed
Android
Oct 20, 2021
Why? I love this app and have been using for years. But now it constantly disconnects me from Instagram. If I don't check it almost daily it will disconnect me and I'll have no idea what the progress of my book is. So frustrating!
Android
Oct 19, 2021
For US market only!! I spent an hour designing three photo books just to find out that they don't deliver to Austria when I wanted to checkout. What a waste of time. Tell people beforehand please.
Android
Oct 19, 2021
I downloaded the app,crashed 3 times and when I was able to finally move on to create a book, it turns out it does not have the option to pic picture from your gallery,only social media or Google photos so is a no for me.
Android
Oct 17, 2021
Disappointed as it won't allow me to add Paypal as my payment. When I click on it the little bubble shrinks back down. Gift card and credit card both work. I prefer PayPal.
Android
Oct 11, 2021
Initially was VERY user friendly. There must have been an update that changed that however as now adding collage pages to photobooks is incredibly tedious, time consuming and frustrating. Attempted to use live chat for assistance, nothing came of it.
Android
Oct 8, 2021
Installed, clicked to begin as a new customer and my phone froze. Went back in and was forced to accept new policies without an option to read any policies, even previous policies. Uninstalled, looked at reviews, and all I saw from what appeared to be real customers had the same complaints for the past years. When Chatbooks sends responses to comments they don't ever explain any resolution to problems. They want you to reach out to them to troubleshoot. Why waste time troubleshooting a new app?
Android
Oct 8, 2021
App can be glitchy and frustrating! I had to close and reopen numerous times to rearrange photos and edit cover photo. Also, PayPal option would not open.
Android
Oct 8, 2021
App stopped working a lot of times
Chatbooks Family Photo Books - Product Description
Get your photos off your phone and into your hands with the Chatbooks app! It’s never been easier to print all your family photos into a collection of beautiful photo books. 


Our bestselling 5x7” Monthbooks are designed to show off the everyday photos you take on your phone. Start a Monthbooks subscription to get a new 30-page photo book every month. Add photos right from your phone camera roll in the Chatbooks app, edit, and send to print in just a few taps. Cancel anytime and always get free shipping on any Chatbooks photo book subscription. 


Chatbooks photo books offer softcover or hardcover options, a range of sizes from 6x6” to 10x10”, and several chic spine and cover colors and designs. Add a contributor for a photo book that includes everyone’s photos that your whole family will love. Photo books make swoon-worthy personalized decor: start a collection today to style the ultimate shelfie. Plus, free shipping options are available on all products in the U.S.! 


It’s seriously beyond easy to create Chatbooks. Buzzfeed says: “You can have a beautiful book in minutes.” Millions of Chatbookers use the Chatbooks app to print their photos—join them!
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