64
poor

CheapTickets Hotels & Flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
86%
Android
24 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
4 Reports
User Feedback
14%
iOS
4 Reports
86%
Android
24 Reports
CheapTickets Hotels & Flights - Latest Quality Issues
Android
Jun 15, 2021
The virtual assistant does not respond to chat. And the agent in the call center seemed to believe it takes 18 hours to get from SEA to JFK. I will be happy to upgrade this rating if service improves.
Android
Jun 13, 2021
Terrible. I booked a flight to visit my parents in NY from Idaho. I had a return flight scheduled on June 16th. My flight got canceled and now I can't log into the app or my online account. I'm pregnant with my second child, I have a seven month old, and all I want to do is go home to my husband. I'm out almost $250, my parents spent $111 to reschedule,, and now I'm being told I canceled my trip 'voluntarily'?? I am not happy. Would not recommend this app, nor United Airlines!
Android
Jun 10, 2021
Problem in removing results containing high resort fees
Android
Jun 6, 2021
Not user friendly. Once ALL information is added for multiple travelers, you'd better make sure to not make changes. If you have go back and make changes, all information has to be re-entered. Then, I go I to sign in the next day. I get a "Oops. Something went wrong". Message. Try again again. Same. So I select "reset password". NO email sent. Try again. Same.
Android
Jun 5, 2021
It's hard to get to speak to a live agent. I tried to cancel my flight and the app says to call the number to speak to a live agent that will get back to you within 12 hours... Well waited called 5 times no call back... Next step will be contacting my bank for a refund and reporting a complaint to the BBB...
iOS
Jun 1, 2021
Check in
I wasn't able to check in to get my borders pass nor was I able to check in with the airline I was taking each one said I had to call the other.
Android
May 31, 2021
Of course the cancel link doesn't work!!!!!!!
Android
May 29, 2021
Out dated price info says x amount of tickets but when you go to book tickets they are unavailable at cheaper price but you can get same tickets for much higher orice
Android
May 27, 2021
Prices are ridiculously high. They are priced higher than the actual hotel website itself. Not worth it. You're not getting a deal at all.
CheapTickets Hotels & Flights - Product Description
Save 16% off select hotels with promo code: APP16

Free cancellation on most hotels. Because flexibility matters.

The CheapTickets app for iOS offers the ability to search and securely book the same selection of cheap flights, hotel rooms, rental cars and activities offered on CheapTickets.com. Plus, join our CheapCash loyalty program and start earning CheapCash on select flight bookings that you can instantly apply toward hotels in the app!  Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more.  You can also find last-minute hotel rooms nearby and save 40% with mobile exclusive hotel rooms! 

HOTELS 
- Last minute hotel bookings welcome and free cancellation available!
- Pay when you book or when you arrive at the hotel. 
- Find hotels, motels, and inns around you on an easy-to-use map view.
- Review descriptions, photos, user ratings, and amenities from verified hotel guests.
- Sort results by deals, price, or reviews.
- Securely store your payment details for faster, easier, and safe bookings. 

FLIGHTS 
- Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets.
- Search and book round trip or one-way flights.
- Sort flights by price, time, or duration from any airline.
- Enter a departure date and destination, and your trip-ready. Book now!

CARS 
- Search thousands of cars to find cheap, quality rentals. Save big when you book in-app!
- Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze.


CheapTickets offers a simple, secure booking process, and 24x7 customer support. Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more.

The CheapTickets app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.

APP16 Coupon Code Terms & Conditions
Subject to the restrictions set out in these terms and conditions, the 16% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Cheaptickets app by June 30 2021, for 1 or more nights of travel by June 30, 2022. Qualifying bookings instantly receive 16% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking. After this one booking, the promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Cheaptickets reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.cheaptickets.com/p/info-other/legal.htm) and all bookings are subject to availability.
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