Quality degradation at Chilis  
Users report higher volume of Quality Issues than usual
50
poor

Chilis | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-22 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
71%
Android
50 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
20 Reports
User Feedback
29%
iOS
20 Reports
71%
Android
50 Reports
Chilis - Latest Quality Issues
iOS
Apr 16, 2024
Gift cards
Gift cards never work!
iOS
Apr 17, 2024
Worst app ever
Clear my order each time I get to payment .
iOS
Apr 17, 2024
Checkout needs work
When checking out, you're given the option of Apple Pay. When I attempt to checkout with Apple Pay I'm just sent back to my shopping cart. My second option would be using a saved credit card. I'm seeing the saved card in my profile, but not given the option to use it. Third option is to enter credit card info manually with no autofill options, meaning manually typing all credit card info letter for letter, number for number. A national brand should ensure more convenient options are functional.
Android
Apr 17, 2024
They changed the 3 For Me prices, Made it more expensive, And took away multiple options. Won't be back here again
Android
Apr 18, 2024
This app can be very deceiving. App has worked fine for ordering every time Ive used it, but my issues lie with the pricing they have. For example, smokehouse combo. It has a price of 19.79 and a description that states it comes with ribs and crispers with all the sides. When you click to order it, it shows all default options, but getting the ribs with it cost $3 more. Its advertised as one price with specific items. Get those items though and its more expensive.
Android
Apr 19, 2024
Any time I place an order it changes my address even when using location. It completely changes my adress and had to cancel MULTIPLE orders over this
iOS
Apr 20, 2024
Apple Pay
ApplePay does not work for mobile orders. It just refreshes the order basket and goes back to submit order again.
iOS
Apr 20, 2024
Apple Pay Doesn't Work
Frustrating app to use rewards and pay Apple pay. It tries and fails. Used to work. Amateur hour
Android
Apr 21, 2024
It's a bit slow. But it works.
Chilis - Product Description
Hi, welcome to the Chili’s iPhone app! Easily order your favorite Chili’s menu items (now featuring Delivery!), find your nearest Chili’s, add your name to the wait list, check your available Rewards and more all within the most delicious app you’ll ever download.
 
Join My Chili’s Rewards and use the app to:
·       Enjoy easier online ordering with faster checkout
·       Order food for Delivery, To Go or Curbside Pickup
·       Reorder your Chili’s favorites super easily
·       Keep track of past orders for easy re-ordering
·       Save your favorite Chili’s locations
·       Check your available Chili’s rewards
·       And more!
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