80
fair

Choice Hotels : Book Hotels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Choice Hotels International? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
320 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
15 Reports
User Feedback
4%
iOS
15 Reports
96%
Android
320 Reports
Choice Hotels : Book Hotels - Latest Quality Issues
Android
Jun 29, 2022
Hasn't worked in 3 weeks. Server error pops up. Can't see any upcoming stays or book a stay.
Android
Jun 28, 2022
I cannot access my rewards or reservations. It keeps giving an error message even after updating the app.
Android
Jun 28, 2022
No way of communicating thru the app. No issue resolution.
iOS
Jun 27, 2022
Could be a lot better.
I have used this app a few times. Not much price adjustment but everything helps. They may say breakfast but call ahead and clarify. I booked somewhere. It said breakfast. Nice to save some money if one person eats that breakfast but the place had granola and juice and was allowed to say they had a breakfast. Let’s not allow substandard and cost efficient be at the expense of security and structure.
Android
Jun 26, 2022
If you stay more than a few days they don't see if you need anything or trash
Android
Jun 25, 2022
Login is a hassle. Either it wants my password, my biometric and/or an email verification. Can it just be one of them? Checking email for a code is annoying and unnecessary.
Android
Jun 25, 2022
They give you a certain status that doesn't help you with anything... If you file a complaint for getting Treated unfairly you will get banned from the hotel... But your points stack up fast
iOS
Jun 24, 2022
Gift Card Denominations Gone
Starting a promotion and limiting the way to exchange points for said promotion is really difficult. Taking the denomination’s away so u don’t know what you are exchanging points for bunk. Then you call CS for help and they tell you to call back in two days because you already exchanged the wrong amount of points. Sometimes it’s good to leave something alone.
Android
Jun 24, 2022
Multiple tries to book room. APP sucks...
Choice Hotels : Book Hotels - Product Description
Travel Connected with the Choice Hotels App. Everything Choice Hotels in one convenient place. 
Search nearby hotels, manage your stays, redeem rewards and book rooms with ease and at the lowest price, guaranteed. Whether you’re planning a business trip, family vacation—or just need to make a last-minute reservation—the Choice Hotels App for iOS makes traveling even easier.  

* FIND THE BEST HOTEL *
· Locate hotels by city, address, zip code, airport, popular attractions or your current location.
· Conveniently view search results, hotel photos and street maps.
· Browse hotel information, room details, amenities and 360-degree virtual tours.
· Get immediate access to real user reviews from recent guests.
· Let your friends know where you’re staying! Easily share properties via text message, email or social media. 

* BOOK WITH EASE *
· Enjoy seamless booking at your fingertips.
· Save your credit card information for easy checkout.
· See future and past hotel stays. 
· Add upcoming stays to your calendar or to your Apple Wallet for easier access. 


* EARN POINTS & REDEEM REWARDS *
· Make the most of your trip with Choice Privileges®, our FREE rewards program.
· Take advantage of members-only savings.
· Redeem points for free nights*.
· Manage and redeem Your Extras: Use points to earn fuel rewards, digital gift cards and more.
· Book using Points Plus Cash. Members can combine Choice Privileges points and cash to reserve a room.
· Not a Choice Privileges member? Download now and enroll to start earning points towards free hotel room nights, gift cards and other rewards.

Get the Choice Hotels App® for the best booking experience on your mobile device. Enjoy your stay at any of our brands: Comfort Inn®, Comfort Suites®, Quality Inn®, Sleep Inn®, Clarion®, Cambria® Hotels & Suites, Mainstay Suites®, Suburban Hotels®, Econo Lodge®, Rodeway Inn®, and our Ascend Hotel Collection®.

*Free Nights: There are no blackout dates. Restrictions, taxes and fees apply. See Terms and Conditions for details. Amenities vary by location. There are more than 1,500 Choice Hotels with reward nights available at 8,000 points or less. Reward nights at locations worldwide are available from 6,000 to 35,000 points (excluding Australasia, where reward nights required up to 75,000 points). Point requirements may vary based on time of year. Visit choiceprivileges.com for details and redemption level information.
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