75
fair

Citibank IN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
98%
Android
1636 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
31 Reports
User Feedback
2%
iOS
31 Reports
98%
Android
1636 Reports
Citibank IN - Latest Quality Issues
Android
Oct 23, 2021
Forgot Password - after entering all the details it throws an error. Not able to generate new IPIN
Android
Oct 23, 2021
No option for converting outstanding balance for EMI
Android
Oct 23, 2021
has to improve more options ...I referred some one 1yr back till now I didn't get any referral amount as you said.very bad
Android
Oct 23, 2021
Customer support is not available. A failed transaction has not been refunded.
Android
Oct 23, 2021
Credit Transactions not getting updated. Also Citi is becoming less Customer Centric and becoming like an Indian PSU Bank.
Android
Oct 22, 2021
Citi app not able to login in Andriod Q(Andriod10) version. This OS was released on September 4th. Please fix it. The same issue happened last year when new andriod OS was released. Please fix it. Once fixed i ll be glad to change my rating to 5 🌟.
Android
Oct 22, 2021
Why are you keep showing the "Enable fingerprint login" pop-up everytime I login to the app. I don't want it and I never will. Stop showing that pop-up.
Android
Oct 22, 2021
Logged in to enable online transactions. No options to choose.
Android
Oct 22, 2021
I am trying to reach out you I am unable to contact any one it has showing error message can any one from citibank please provide the customer care number immediately unable to access
Citibank IN - Product Description
Citi Mobile app provides the joy of banking at your fingertips. It is a one-stop solution to manage your accounts, investments and credit cards on your iPhone.

Just install the app and sign-in much faster and simpler with your Touch ID / Face ID or Internet Password (IPIN). The app is now securely linked to your User ID.

Smart Banking Features:
•	View your account balances, recent transactions and available credit limits 
•	Instantly transfer money, pay bills, recharge your wallet or mobile
•	Invest in deposits or in a host of mutual fund options
•	Create your own ‘@Citi’ Virtual Payment Address & transfer funds instantly via UPI without account number or IFSC 
•	Add new payees in a simple & secure manner to immediately transfer funds via IMPS or NEFT
•	Convert big purchases on your credit card into EMIs
•	View exciting offers on your card
•	Manage your debit & credit card - block/unblock for domestic or international usage, Set daily transaction limits for Point of Sale & e-Commerce transactions
•	For Mortgage customers, you can view account statement and repayment schedule, download interest and principal certificates, pre-pay loan and apply for a new loan
•	Inform Citi of your international travel plan to ensure seamless transactions on your credit card
•	Connect with your Relationship Manager & Service Relationship Manager instantly through in-app chat, audio & video calls (available to select Citigold & Citi Priority customers)
•	Redeem your credit card reward points for cashback or transfer to airmiles of an airline of your choice
•	Register for Snapshot and view your account balances and credit card details without having to login every time
•	Report your lost or stolen cards and get them reissued 
•	Upload documents for KYC refresh, PAN updation or other services
•	Locate the nearest Citibank ATM, branches and retailers offering Citibank Privileges

Bank on the go with Citi Mobile app. Get started now.

The use of this Citibank IN Mobile app is for the customers of Citibank India only. Content provided via this Citibank IN Mobile app is not specifically created for any territory other than where Citibank India operates/is licensed to operate.
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