79
fair

Citibank IN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
98%
Android
1010 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
21 Reports
User Feedback
2%
iOS
21 Reports
98%
Android
1010 Reports
Citibank IN - Latest Quality Issues
Android
Nov 29, 2022
Not user friendly, Improve your application
Android
Nov 29, 2022
The option to redeem points for fuel is not included in the app.... Make it hard for customer.
Android
Nov 30, 2022
App not tested and many things are still on web
Android
Nov 30, 2022
Online transaction has been disabled default. And can't be enabled.
Android
Nov 30, 2022
Poor application services. Reward point not reedim by us through application.
Android
Nov 30, 2022
After 10 years I feel citi customer service just don't know how to eacalate simple login issue. Twice my call was disconnected. Disappointed
Android
Nov 30, 2022
Horrible, I can't redeem my points despite repeated requests and app use
Android
Nov 30, 2022
very poor app cant even login
Android
Nov 30, 2022
Very poor and misleading offers.
Citibank IN - Product Description
Citi Mobile app provides the joy of banking at your fingertips. It is a one-stop solution to manage your accounts, investments and credit cards on your iPhone.

Just install the app and sign-in much faster and simpler with your Touch ID / Face ID or Internet Password (IPIN). The app is now securely linked to your User ID.

Smart Banking Features:
•	View your account balances, recent transactions and available credit limits 
•	Instantly transfer money, pay bills, recharge your wallet or mobile
•	Invest in deposits or in a host of mutual fund options
•	Create your own ‘@Citi’ Virtual Payment Address & transfer funds instantly via UPI without account number or IFSC 
•	Add new payees in a simple & secure manner to immediately transfer funds via IMPS or NEFT
•	Convert big purchases on your credit card into EMIs
•	View exciting offers on your card
•	Manage your debit & credit card - block/unblock for domestic or international usage, Set daily transaction limits for Point of Sale & e-Commerce transactions
•	For Mortgage customers, you can view account statement and repayment schedule, download interest and principal certificates, pre-pay loan and apply for a new loan
•	Inform Citi of your international travel plan to ensure seamless transactions on your credit card
•	Connect with your Relationship Manager & Service Relationship Manager instantly through in-app chat, audio & video calls (available to select Citigold & Citi Priority customers)
•	Redeem your credit card reward points for cashback or transfer to airmiles of an airline of your choice
•	Register for Snapshot and view your account balances and credit card details without having to login every time
•	Report your lost or stolen cards and get them reissued 
•	Upload documents for KYC refresh, PAN updation or other services
•	Locate the nearest Citibank ATM, branches and retailers offering Citibank Privileges

Bank on the go with Citi Mobile app. Get started now.

The use of this Citibank IN Mobile app is for the customers of Citibank India only. Content provided via this Citibank IN Mobile app is not specifically created for any territory other than where Citibank India operates/is licensed to operate.
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