69
fair
Citibank IN | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
333 Reports
333 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
17 Reports
17 Reports
User Feedback
5%
iOS
17 Reports
17 Reports
95%
Android
333 Reports
333 Reports
Citibank IN - Latest Quality Issues
Android
Apr 22, 2024
How come no option to pay credit card dues are not available on this app ?
Android
Apr 22, 2024
The worst banking app ever used by me.
iOS
Apr 22, 2024
Bug in Application
While i am clicking on Convert your outstanding in to EMI, One page is getting open where we need to select loan amount and Tenure, But tenures are not horizentally scrollable and just because of it Tenure lesser then 12 are not seen and not selectable, like if i need to select 3 months or 6 months its not getting selected due to i am not able to scroll. Thank you.
Android
Apr 22, 2024
Its been 2 months my credit card is block you team does not want to unlock it. Definitely pathetic service provided by you. No follow up no help. If you want to know the issue find it out internally from your customer service for the issue.
Android
Apr 22, 2024
No direct customer care option, difficult to navigate
Android
Apr 22, 2024
No options very basic
Android
Apr 23, 2024
Worst app ever used. No update. It takes 3 to 4 days to reflect on app after payment. Very bad service.
Android
Apr 23, 2024
requirements not Full fill and still it's having same issue with existing customer
Android
Apr 23, 2024
Could not change my email on the app. Not user friendly.
Citibank IN - Product Description
Citi Mobile app provides the joy of banking at your fingertips. It is a one-stop solution to manage your accounts, investments and credit cards on your iPhone. Just install the app and sign-in much faster and simpler with your Touch ID / Face ID or Internet Password (IPIN). The app is now securely linked to your User ID. Smart Banking Features: • View your account balances, recent transactions and available credit limits • Instantly transfer money, pay bills, recharge your wallet or mobile • Invest in deposits or in a host of mutual fund options • Create your own ‘@Citi’ Virtual Payment Address & transfer funds instantly via UPI without account number or IFSC • Add new payees in a simple & secure manner to immediately transfer funds via IMPS or NEFT • Convert big purchases on your credit card into EMIs • View exciting offers on your card • Manage your debit & credit card - block/unblock for domestic or international usage, Set daily transaction limits for Point of Sale & e-Commerce transactions • For Mortgage customers, you can view account statement and repayment schedule, download interest and principal certificates, pre-pay loan and apply for a new loan • Inform Citi of your international travel plan to ensure seamless transactions on your credit card • Connect with your Relationship Manager & Service Relationship Manager instantly through in-app chat, audio & video calls (available to select Citigold & Citi Priority customers) • Redeem your credit card reward points for cashback or transfer to airmiles of an airline of your choice • Register for Snapshot and view your account balances and credit card details without having to login every time • Report your lost or stolen cards and get them reissued • Upload documents for KYC refresh, PAN updation or other services • Locate the nearest Citibank ATM, branches and retailers offering Citibank Privileges Bank on the go with Citi Mobile app. Get started now. The use of this Citibank IN Mobile app is for the customers of Citibank India only. Content provided via this Citibank IN Mobile app is not specifically created for any territory other than where Citibank India operates/is licensed to operate.
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