58
poor

CLEAR - Fast, Touchless Access | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
753 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
411 Reports
User Feedback
35%
iOS
411 Reports
65%
Android
753 Reports
CLEAR - Fast, Touchless Access - Latest Quality Issues
Android
Oct 22, 2021
Will not upload card total waste of time
iOS
Oct 22, 2021
Stupid App
Worst App directions ever. Not able to input input lot number. Not able to photo my second card. Not able to edit. Only start over from scratch. Now you ask for nick name which I did but your wonderful app says it's taken. Really???? Further prof of how cumbersome you have made this.
iOS
Oct 22, 2021
Not efficient at all
Asking for too much information and takes to long to complete
Android
Oct 22, 2021
This app has a very poor interface. Once you create an account and add family members you cannot link there health records to it. You have to have them create there own account to do that. Even from your own account you cannot access your own health records. When you log in you should be able to see all your family and there health records. You cannot update your account to add your airline mileage account. You have to contact support for that. You should be able to put in you TSA PRE CHECK .
iOS
Oct 21, 2021
Very annoying to use
Not a fan. Very long line of questioning and couldn't find certain providers. This has taken more than 20 mins to use
iOS
Oct 21, 2021
Frustrated
Although newly updated as of yesterday, I'm still unable to set up an account. App states “oops something went wrong” and is requesting me to try again later even from the first page where entering my email address. I've been trying for 5 days now and leave in 36hrs!! Somehow it worked for my doing my husbands on his phone and we both have iphones?? Guess he'll get to vacation without me 😪
iOS
Oct 21, 2021
??
I'm far behind on the technology bandwagon and that's fine with me. Was apprehensive about loading personal info on an app that appeared to want a lot of info on me and then explained all they ways they could share my info. Anyway thought perhaps I could save some time in line so gave all my info away, then my pass comes back and it expires in one day. No one can explain the error to me. Don't waste your time!
iOS
Oct 21, 2021
Vaccine record
Why is my vaccine pass good for only 30 days? It's not like I become unvaccinated in a month. Seems kinda dumb.
iOS
Oct 21, 2021
Garbage
This app is the most frustrating app I've ever used. Had to kill the app three times, the camera is reversed or upside down, and then there is no button to take a picture of my face. I still haven't made it through. I'm about to sale my tickets. Not worth this hassle
CLEAR - Fast, Touchless Access - Product Description
With CLEAR, all you need is you to open up a world of frictionless experiences. Move more quickly, safely and easily through airports, stadiums, offices, and beyond. Enroll in minutes, use across CLEAR’s nationwide network! 
 
Health Pass — A safer way to get back to what you love  
 
Health Pass is a safe and easy way to enter offices, stadiums, concerts, and more.
 
Your digital vaccine card — Never be without it!
 
CLEAR makes it safe and easy to create a digital vaccine card that you can carry and use wherever you choose. It's secure, voluntary, and takes just minutes. 
 
CLEAR is now partnered with Walmart so if you’ve received your vaccination from any Walmart location nationwide you’ll be able to easily create a digital vaccine card using the CLEAR app. Once you create your digital vaccine card, it automatically syncs with CLEAR’s Health Pass feature so you can enter venues nationwide. 
 
 
CLEAR Plus — Travel made easier 
 
Use CLEAR Plus to move seamlessly through 38 airports nationwide. Our secure identity platform enables you to use just your eyes to breeze through airport security so you can spend less time at the airport and more time where it matters. 
 
Plus, use exciting app features like Home to Gate to know exactly when to leave for the airport. 
 
Sports, Music, Offices, and beyond — Touchless, faster access
 
Ready to see your favorite teams compete again? Or see your favorite bands perform live? Use the CLEAR app for touchless entry to venues across the country. 
 
The CLEAR app makes you unstoppable. Download today and enroll in CLEAR with a government-issued ID. 
 
Follow @CLEAR on Twitter and Instagram for exciting updates, news, and more. 

Please note that the CLEAR service is currently available only in the United States
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