53
poor

Coinbase Pro | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
270 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
146 Reports
User Feedback
35%
iOS
146 Reports
65%
Android
270 Reports
Coinbase Pro - Latest Quality Issues
iOS
Oct 20, 2021
Customer service will not address a trading mistake
Worst customer service I have ever dealt with. The system filled a stop order and the price didn't even come close to hitting the stop order price. I have opened 4 different cases and they keep closing them, not fixing or even addressing the issue and then they close my ticket so I can't respond anymore. I have asked repeatedly for someone to just call me or at least respond with how they are going to make this right. Every time they close a case/ticket, they say “We hope you were able to get the help you needed. We're closing this case”. Use another platform bc they will not help you when you need it. Go try ByBit, their platform is much more stable.
Android
Oct 19, 2021
Everything went ok, except when it was time to add my debit card. It keeps saying the info is incorrect. Im sure my info is correct this is not the first cryptocurrency app i have. What can i due with this issue?
iOS
Oct 19, 2021
Overheating problem
This app overheats my phone. Should have some basic features like watchlist.
Android
Oct 19, 2021
Pretty major design flaws; - The monthly price graphs are broken, - the order list regularly does not display all executed orders. It displays some recent trades but will just not bother to display others. - there are no alerts or options to turn on alerts to let me know an order has triggered. This is madness, I've apparently got to check the app regularly just to see if a limit buy or sell I've submitted has triggered
Android
Oct 19, 2021
It's something ridiculous that I can't save in favourites the coins in which I have invested to see them on the homepage. And also is ridiculous that I can't see the price of the coin when I bought in the history
Android
Oct 19, 2021
Looks like garbage on tablets.
Android
Oct 18, 2021
This app doesn't even work... I have a fully funded account but my app shows a balance of 0 dollars and therefore I can't make any trades or monitor my account on my phone, whereas on the computer, I can trade freely and see my updated balance. Switching to a new trading platform asap
Android
Oct 18, 2021
Why doesn't Ethiopia work for you? I am in Ethiopia but it doesn't work for Ethiopia. Why? How to do it in a bank account in Ethiopia
iOS
Oct 18, 2021
Buggy and bad UX
Why does the UI lag so much? It's like there's a bunch of processing that's blocking the UI thread. And the UX is often clunky, which makes no sense since the regular Coinbase app has fairy straight-forward UX
Coinbase Pro - Product Description
Coinbase Pro is the fastest, most trusted way to trade cryptocurrencies. 

The app is built for advanced crypto traders with all necessary info and tools to trade on the go. This includes:
• Real time candles, depth chart, order book
• Limit and market orders
• Advanced order form
• Orders and portfolio overview 

FAST
Make a trade in seconds.

COMPETITIVE FEES
Fees range from 0 - 0.5% depending on your trading volume and order type https://pro.coinbase.com/fees. 

ASSETS
Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), EOS (EOS), Tezos (XTZ), Stellar (XLM), Ethereum Classic (ETC), Chainlink (LINK), Augur (REP), 0x (ZRX), Basic Attention Token (BAT), Algorand (ALGO), Dash (DASH), Dai (DAI), USD Coin (USDC)  and more https://pro.coinbase.com/markets. 

COUNTRIES
Coinbase Pro supports crypto to native currency trading pairs in the United States (USD), European Union (EUR), and United Kingdom (GBP). We also support crypto to crypto trading pairs in 100+ countries https://www.coinbase.com/places. 


DISCLOSURES
• Some features otherwise available on https://pro.coinbase.com/ may not be accessible or may have limited utility in the Coinbase Pro Mobile App
• Trading fees and availability of assets subject to change
• Account limits may vary depending on customer eligibility and payment method
• Images provided above are for illustrative purposes only
• Coinbase and Coinbase related trademarks are trademarks of Coinbase, Inc.
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