Quality degradation at ColorSnap® Visualizer  
Users report higher volume of Quality Issues than usual
50
poor

ColorSnap® Visualizer | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
55 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
33 Reports
User Feedback
38%
iOS
33 Reports
63%
Android
55 Reports
ColorSnap® Visualizer - Latest Quality Issues
iOS
Oct 25, 2021
Not possible to pain
You select a second color the whole thing just switches to that color. I can't figure out how to use e colors to paint my photo. Even worse I brought my phone to the store and no one figured out. They said it works on iPad and Web. Perhaps it's true. For that reason I will give it 1 star. (Poor testing at least. Poor doc if possible and poor interface of there is a magic trick to do it. )
Android
Oct 24, 2021
Paint Your Photo option doesn't work properly and the app lags, that's enough for me to tap out.
Android
Oct 23, 2021
Glitchy hard to choose colors/try on color it'll color everything makes it even harder to visualize
Android
Oct 21, 2021
It lowers the quality of the photos too much and does not allow to paint the areas well, bad application 👎
Android
Oct 20, 2021
Wow. This app has so much potential but the user experience is awful. I'm not sure that any of the developers have actually tried it out because it's infuriating to try to apply paint to a room. Picking your color palette traps you in that menu, then when you get back to the photo screen to paint it, I don't even have words for the nonsense that ensues. Please. Please. Please fix this. It's got so much potential.
Android
Oct 18, 2021
When you try to select a different color you can't apply it to the wall you are currently trying to find a color for. Or if you can it is not intuitive or easy to do.
iOS
Oct 18, 2021
Disappointing
This app was really disappointing. Sherwin Williams used to have this feature on the website and it worked well. But now, the colors painted on an existing photo looked nothing like the sample colors. And the live painting feature was not working at all. It could not choose a surface without painting a ton of other things in the photo. Really poorly done.
iOS
Oct 16, 2021
Worthless
This app does not work well. Hard to navigate. Most screens dont work. Frustrating. The colors seem waaaaaaaay off from actual color wheel samples especially whites
Android
Oct 16, 2021
App has the colors but it's very difficult to use. It loses your saved palette consistently. Hard to actually use the painting tool. And they tell you to go to the store for help but at the store they tell you they don't help you choose colors. They give no advice just a card to use the online consultant which tells you they are in unusually high demand and it will be days before you hear from anybody. Very disappointing. Big box hardware stores offer more help.
ColorSnap® Visualizer - Product Description
Instantly "try on" any Sherwin-Williams color on your own walls, in real time. With ColorSnap Visualizer's new Paint a Scene feature, you can use augmented reality or a photo of your space, tapping the wall to change its color instantly. Of course, you can still capture color inspiration on the go, match a photo and use Rotate to Locate to easily find any color inside our stores. Get ready to make faster, more confident color decisions with ColorSnap—only from Sherwin-Williams.
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