Quality degradation at Comenity Direct  
Users report higher volume of Quality Issues than usual
24
poor

Comenity Direct | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-43 Points Past 7 Days
Category: Finance
Work at Comenity LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Comenity LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
22 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
1 Reports
User Feedback
4%
iOS
1 Reports
96%
Android
22 Reports
Comenity Direct - Latest Quality Issues
Android
Jun 15, 2021
Buggy! I can't log in with my saved password and username.
Android
Jun 14, 2021
Can not go back and redo your mess up
Android
Jun 13, 2021
Nice app. The limit od outbound transfers seems very low (2000).
Android
Jun 12, 2021
Can't use. Unable to login! Useless
Android
Jun 12, 2021
Doesn't let me log in. Only online. With the same credentials. 😡
Android
Jun 11, 2021
Can't login... always having trouble.
Android
Jun 10, 2021
Would have given it zero stars if I could. I can't even use this app it won't let me log in at all.
Android
Jun 8, 2021
Having the same problem as everyone else. Cannot sign in with the RIGHT login info. Dumb. I deleted the app and im gonna pay my bill off and cancel. I got anxiety from this today.
Android
Jun 4, 2021
Can't sign in?
Comenity Direct - Product Description
If you’ve opened a high-yield savings account or CD with the Comenity Direct online bank, this app is for you. With it, you can maximize your savings by doing all your banking on the go. 

Ready to download the app? Please sign in with your online banking username and password.

Want more information? Here’s everything you can do with this Comenity Direct app:

• Access your savings or CD accounts quickly and securely. Touch ID and PIN authentication allow sign-in using your fingerprint or personal passcode.

• Monitor your activity. View your account balances and transactions, all in one place.

• Make deposits with mobile check capture. Use your phone’s camera to snap a picture of your check – easy as can be!

• Transfer funds effortlessly. Generate one-time or repeating automatic transfers to other linked bank accounts.

• Have it your way. Customize your interface and add your own tags, images and notes to create a personalized banking experience.

• Get your questions answered. Speak with Comenity Direct Customer Care at the touch of a button.

Hey, if you’ve got a Comenity-branded credit card and you’re looking to make payments to your account, we’re sorry, this app isn’t for you. Instead, Comenity credit card customers can go to Account Center for everything related to your account.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners