38
poor

Comerica Mobile Banking® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
33 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
3 Reports
User Feedback
8%
iOS
3 Reports
92%
Android
33 Reports
Comerica Mobile Banking® - Latest Quality Issues
Android
Jun 19, 2021
I haven't been able to log into the app since it updated. 4/2021
Android
Jun 18, 2021
Never works. extremely slow
Android
Jun 15, 2021
App needs to have bio login ability. According to Customer Service it does, (under "more" button) but it's not on my app and my app is up-to-date.
Android
Jun 15, 2021
Constantly shuts down randomly ESPECIALLY during transfers. Mobile check deposits? HA such a joke
Android
Jun 15, 2021
This app doesn't work on my device. Error code "could not establish a secure connection" each time i attempt to log in. Is any1 else having this issue???? I'm on an LG V35
Android
Jun 12, 2021
For 2 days I've been trying to log in and I can't. What's going on with Comerica?
Android
Jun 12, 2021
Can't open app for weeks now. Wish I could give Zero Stars
Android
Jun 10, 2021
The only negative is that I get error and not able to access my account
iOS
Jun 9, 2021
Awful app
I can rarely log in to this app. More than half the times I try to log in, it fails and closes (even though my user id and password are correct).
Comerica Mobile Banking® - Product Description
Stay on top of your finances, while keeping up with your busy schedule with Comerica Mobile Banking®.
Comerica Mobile Banking lets you control where and when you bank. (1)

•Check account balances and activity
•Transfer funds between your Comerica accounts 
•Pay Bills and eBills
•Deposit checks (2)
•Send and receive money from friends and family fast, safe and easy with Zelle® (3)
•Find Comerica banking centers and ATMs 

Security
Comerica is committed to mobile banking security. To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Disclosures
Comerica Bank. Member FDIC.

1 Comerica Mobile Banking is available to Comerica Web Banking® customers. Balances and transaction details are only available for certain Comerica accounts. Bill payment can only be done with existing billers set up through Comerica Web Bill Pay®. Comerica will bear the responsibility for any late-payment related charges (up to $50) should a payment arrive after its due date, as long as your payment was scheduled in accordance with Comerica Web Banking Terms and Conditions. To view the Comerica Web Banking Terms and Conditions, log into Comerica Web Banking and click on the Self Service tab. Standard text and data rates may apply. Check with your mobile service provider for details on specific fees and charges. 

2 Comerica Click&Capture Deposit® is available to customers that have both Comerica Web Banking® and Comerica Mobile Banking®. Deposits are subject to verification and not available for immediate withdrawal. Please keep your mobile deposited paper check(s) in a safe place until the funds are posted to your account, then securely destroy them. Regular deposit fees may apply, see your Account Fee brochure for fee information. Deposit limits and other restrictions may apply per deposit. For additional details and deposit limit amounts, please refer to the Comerica Mobile Banking Terms and Conditions. To view the Comerica Mobile Banking Terms and Conditions, log into Comerica Web Banking and click on the Self Service tab. Standard message and data rates may apply. Check with your mobile service provider for details on specific fees and charges. 

3 Must be enrolled in Web Banking and Zelle to use Zelle. Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes between enrolled users. If a recipient is not enrolled with Zelle, it could take 1 to 3 business days to receive the money once the enrollment is completed. Zelle is to be used for personal payments between friends, family and people you know and trust. We do not recommend that you use Zelle to send money to people you do not know. 
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Quick Balance is not recommended for shared devices. If you allow others to access your device, they may be able to view your Quick Balance information. You may change this setting at any time.

Comerica Mobile App is available for Apple® iPhone® and iPad®. Apple iPhone and iPad are registered trademarks of Apple, Inc. Comerica is not endorsed, sponsored, affiliated with or otherwise authorized by Apple, Inc.
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