86
good

Copa Airlines | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
97%
Android
61 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
2 Reports
User Feedback
3%
iOS
2 Reports
97%
Android
61 Reports
Copa Airlines - Latest Quality Issues
Android
Nov 24, 2021
The application stopped opening after the last update that was made 4 days ago
Android
Nov 23, 2021
I love Copa very much but despite paying an upgrade to Executive I only let myself take a luggage of 23 kg from Miami to Havana in the hold and the web continues to say that with this option of the upgrade you can voice of advantages of the luggage of Executive.
Android
Nov 17, 2021
Mqla la caga de aplicación los nu. Ero do not exist according to them a shit
Android
Nov 11, 2021
I have reservation ion for tomorrow, November 12 impossible to communicate in any way I want to know what time the flight to Uruguay leaves because I do not know if it is at 14.00 or at 16. Could someone inform me?
Android
Nov 10, 2021
Excellent flight company, only the app since I update it does not let me search for flights with it, I have to use the browser
Android
Nov 8, 2021
I have months requesting reimbursement I have very bad reference hours to be attended and if it is by mail. I'm tired. They write that soon they reimburse me already 8 months have passed. Truly desepcionada
Android
Nov 8, 2021
The app doesn't work for me
Android
Nov 6, 2021
Keeps saying "error" and won't let me log in
iOS
Nov 6, 2021
Shady Behavior Towards Foreigners
This airline is shady and mean spirited towards foreigners. Both times I flew with them they harassed me for additional documentation that other airlines do not ask for. Both times I flew with them they threaten my ability to transit even though I had proper documentation. I love Star Alliance brand but this airline gives Star Alliance a very bad name. The quality of the aircraft is nice but the procedures are dangerous. First time they would not allow me to board the flight and refused to refund me. They sold me the ticket but when I went to board they did not allow. Then again today they tried to play that same game. Saying I did not have the proper documents…. Guess what i had everything the immigration officer asked me for. But this airlines is very mean spirited and will cancel flight and not refund you without any notice.
Copa Airlines - Product Description
Your Copa Airlines App, your travel companion
Welcome to our Mobile App, in it you will find an improved travel experience with quicker access to your flight details.
 
Here are some of the features you can enjoy:
 
BOOKING
Search and book your next trip easily with our renewed shopping experience. Once you complete your booking, your trip will be automatically added to the My Trips section.
 
MY TRIPS
Keep track of your upcoming trips, view all the details and updates of your flights, and access useful functionalities at the right time, such as: 
 
• Seat selection and purchase
• Check-In
• Baggage Allowance
• Upgrade list
• Standby list
 
You can also complete your traveler information in advance to speed up your Check-In process, pay for the reservations previously booked with PriceLock, and request an upgrade to Business Class.
 
CHECK-IN
In a few simple steps, you can save time at the airport by doing check-in from the comfort of your home. You can access your boarding pass whenever you need it directly in the app.
 
CONNECTMILES
Log in to your ConnectMiles account to sync your associated trips to My Trips, review your award miles balance, status qualification for next year and latest activities. Also, get quick access to your ConnectMiles card. If you are not a member yet, you can join right from our mobile application.
 
FIND MUCH MORE
Other functionalities of our Mobile app are:
• The ability to receive relevant notifications of your trips.
• Being able to track the flight status of any flight.
• Easy access to our Information Center and Reservation Center
• The possibility to explore our Entertainment page to read our digital magazine, Panorama of the Americas, or access the In-Flight Entertainment*.
 
*Our In-Flight Entertainment system is only available on Copa Showpass enabled aircraft.
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