21
poor

Curb - Request & Pay for Taxis | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
34%
Android
25 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
49 Reports
User Feedback
66%
iOS
49 Reports
34%
Android
25 Reports
Curb - Request & Pay for Taxis - Latest Quality Issues
iOS
Oct 22, 2021
Shouldn’t need to review last driver to use again
If I didn't review the last driver in 3 hours, I do not recall much about my trip. It is annoying that I cannot use app til I have reviewed last driver
iOS
Oct 21, 2021
Pre book didn’t work
I prebooked a ride to the airport for this morning assuming the app would pre-assign a driver to the ride, instead the app spent 10 minutes trying to find me a driver and then couldn't. Luckily I was able to drive myself but don't rely on prebooking, it means nothing.
iOS
Oct 20, 2021
Please update this app for iOS 14!
I have been trying to use this app for months— says it was updated 3 mos ago, but still crashes as soon as I open the app. Please fix this app ASAP. Would love to use it!!
iOS
Oct 18, 2021
Tipping hidden
App will auto tip before ride is complete and won't allow to change afterward.
iOS
Oct 18, 2021
Failure
The app randomly cancelled my ride while I was in the car causing a ton of confusion. I hope the driver got paid for the trip from Midtown to Newark airport.
Android
Oct 18, 2021
First off, let me say that I have never been a big fan of Uber or Lyft. I have always said they were going to waste billions of dollars just to reinvent the taxi industry, but with higher prices. That prediction is now coming true. That said, this app isn't going to help the taxi industry compete. I have tried to use it several times but have yet to actually get a ride. It is the same complaints many others have. It says there is a cab close by, but never works. Please make it work!
iOS
Oct 18, 2021
Frustrating…
I usually hail taxis but use the app from time to time in a pinch. Never again. Got caught in the pouring rain with my sister and requested a taxi through Curb. We ended up stuck in the rain for about 15mins while the app “searched for rides”. Meanwhile, approximately 15 taxis rolled by in front of us as we waited. Eventually I cancelled the ride and opted for a Lyft but the app immediately charged my card $20 as soon as I ordered my ride. Apparently I may receive a refund in “3-5 business days” but the very fact I was charged for a ride that never came is ridiculous. Really bummed because I much prefer Taxis over Lyfts, Ubers, etc but my experience with this app was unbelievably frustrating and atrocious. Deleted tonight.
iOS
Oct 16, 2021
Crashing
Normally love this app but has been crashing after opening for over a month and there's no update. Super disappointing
Android
Oct 16, 2021
Keeps telling me my email address I've used for 20 years is invalid. Not worth the trouble.
Curb - Request & Pay for Taxis - Product Description
Curb is the #1 Taxi App in the US that connects you to over 50,000 taxis with the tap of a button. Easily request and contactlessly pay for rides in 65 U.S. cities, including New York City, Boston, Philadelphia, Chicago, Los Angeles, San Francisco, Las Vegas, Miami and Washington, DC.

***NEW FEATURE - Upfront Pricing***
With Upfront Pricing, the price you see is the price you pay. No need to watch the traditional meter to see how much a trip will cost. (Available in NYC, Boston, Philadelphia, Chicago, Miami and Las Vegas).*

- See the price for a trip before you book
- Quickly compare trip prices to other apps
- Price includes all tolls and fees in a single price 


--Curb App Benefits--

->Convenient 
Curb connects to more than 100,000 drivers in nearly every major metro area in the US. Request your ride in seconds and watch your taxi driver arrive in minutes.

->Fast 
Simply hail a taxi, get in and tap “Pair & Pay” (Available in NYC, Boston, Philadelphia, Chicago, Miami and Las Vegas). No need to take out your wallet to pay with cash or a credit card. When you arrive at your destination, quickly get out and go! The fastest way to contactlessly pay for your ride. 

->Safe 
Curb works only with professional taxi drivers. Every time you ride with Curb you’ll ride with a fully licensed, insured driver. No exceptions.


3 Ways to use Curb today
Ride Now: Request a taxi for immediate pickup and watch it arrive 
Ride Later: Schedule a taxi for pickup up to 24 hours in advance 
Pair & Pay: Contactlessly Pay for street hailed rides or airport line pickups 



---Earn Free Curb Rides!--- 
Just share your personal referral code by clicking the menu button in the Curb app and easily earn credits for rides (applicable on Curb booked trips only)!



Questions? Send your questions, feedback or suggestions to support@gocurb.com


*Upfront fares are automatically calculated for your trip based on time and distance. The Upfront Fare includes an estimate of tolls and applicable government-mandated taxes/surcharges based on the estimated route. Any tip amount is applied at the end of the ride and is not included in the Upfront Fare. The fare may be adjusted at the end of the trip for actual taxes/surcharges, tolls and tip incurred
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