23
poor

Curb - Request & Pay for Taxis | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
108 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
43 Reports
User Feedback
28%
iOS
43 Reports
72%
Android
108 Reports
Curb - Request & Pay for Taxis - Latest Quality Issues
iOS
Jun 26, 2022
Works poorly in Bronx
App charges you up front in contrast to others although this is not made clear at first. Has worked very poorly for me in NYC/Bronx, either showing few rides, promising a taxi when there aren’t any, and claiming a driver was 3 min away when he took almost 30 to get there. Won’t use in future.
iOS
Jun 26, 2022
There is surge pricing
Plus I got charged for a ride I didn’t take and customer service hasn’t gotten back to me more than 48 hours later
iOS
Jun 26, 2022
Drivers cancel when you need them most
Every time I’m out late and there’s tons of surge on Uber I can never get a curbed. Why is curbed showing driver’s the length of ride if it means they just cancel. This defeats the app. I am so disappointed.
Android
Jun 25, 2022
Give some cryptic error message when trying to sign up. Can't recover old account because it is 'locked'. Customer support doesn't respond to emails.
Android
Jun 25, 2022
Waited 15 mins for a ride. Not terrible for a low rate app I guess but the guy was waiting 2 blocks away from my pickup spot so I had to run down there. I get in the car and he says "How do I get there?" 😒😒😒 So I tell him go down to western and turn left and stay on western for 2 miles. Instead he sits at a green light for 3 minutes to look up directions on his phone to the wrong place and I didnt realize until we were almost there. 0/5 stars if I could. I was late asf to work 😑
Android
Jun 23, 2022
App purposefully lies a about ETA of cab, then when you commit to the ride, it changes (ex: a to work said 2 minutes, changed to 23 automatically), when you cancel a ride it charges you. Sometimes it will not show you how much a ride is. Automatically charges your card for a tip, so even when the cab driver is driving erratically and in an unsafe manner, you're giving them a 25% tip. Stick to Uber, you're not saving money with this app.
iOS
Jun 21, 2022
Doesn’t work with Canadian phone numbers
Can’t use without a US number. Useless for travellers.
iOS
Jun 20, 2022
Don’t Waste you storage space on this app
I have tried to use this app multiple times and it can never find a driver. It’s a waste, after it has you waiting, nothing….. just try again after I already tried 3 times. Would Not recommend it’s trash
Android
Jun 19, 2022
Good some drivers are really slow i gert a couole of flash cab drivers that hustle love that.. one thing I don't like if you can get a cancellation fee but yet drivers can drop you at will and over the past two weeks I've had four separate days where I've been dropped from three to five times I think the driver should be charged a cancellation fee if they accept the ride and then drop you
Curb - Request & Pay for Taxis - Product Description
Curb is the #1 Taxi App in the US that connects you to over 50,000 taxis with the tap of a button. Easily request and contactlessly pay for rides in 65 U.S. cities, including New York City, Boston, Philadelphia, Chicago, Los Angeles, San Francisco, Las Vegas, Miami and Washington, DC.

***NEW FEATURE - Upfront Pricing***
With Upfront Pricing, the price you see is the price you pay. No need to watch the traditional meter to see how much a trip will cost. (Available in NYC, Boston, Philadelphia, Chicago, Miami and Las Vegas).*

- See the price for a trip before you book
- Quickly compare trip prices to other apps
- Price includes all tolls and fees in a single price 


--Curb App Benefits--

->Convenient 
Curb connects to more than 100,000 drivers in nearly every major metro area in the US. Request your ride in seconds and watch your taxi driver arrive in minutes.

->Fast 
Simply hail a taxi, get in and tap “Pair & Pay” (Available in NYC, Boston, Philadelphia, Chicago, Miami and Las Vegas). No need to take out your wallet to pay with cash or a credit card. When you arrive at your destination, quickly get out and go! The fastest way to contactlessly pay for your ride. 

->Safe 
Curb works only with professional taxi drivers. Every time you ride with Curb you’ll ride with a fully licensed, insured driver. No exceptions.


3 Ways to use Curb today
Ride Now: Request a taxi for immediate pickup and watch it arrive 
Ride Later: Schedule a taxi for pickup up to 24 hours in advance 
Pair & Pay: Contactlessly Pay for street hailed rides or airport line pickups 



---Earn Free Curb Rides!--- 
Just share your personal referral code by clicking the menu button in the Curb app and easily earn credits for rides (applicable on Curb booked trips only)!



Questions? Send your questions, feedback or suggestions to support@gocurb.com


*Upfront fares are automatically calculated for your trip based on time and distance. The Upfront Fare includes an estimate of tolls and applicable government-mandated taxes/surcharges based on the estimated route. Any tip amount is applied at the end of the ride and is not included in the Upfront Fare. The fare may be adjusted at the end of the trip for actual taxes/surcharges, tolls and tip incurred
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