94
good

DasherDirect By Payfare | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
47%
Android
1385 Reports
iOS unitQ Score
iOS User Feedback
53%
iOS
1570 Reports
User Feedback
53%
iOS
1570 Reports
47%
Android
1385 Reports
DasherDirect By Payfare - Latest Quality Issues
Android
Jul 5, 2022
Crashes a lot and as of now, no longer showing any nearby ATMs even in huge cities. Same thing after restarting app. Otherwise it's been ok.
Android
Jul 5, 2022
Will not let me log in to check my balance
Android
Jul 4, 2022
Well I've used it for a while and I like it but there is one issue I have. When I've had 20 bucks on it I can't use it at the pumps, I have to go in to pay.
Android
Jul 4, 2022
DONT DO IT! I signed up for dasher direct well over a year ago, and they keep telling me they sent my card, but yet it NEVER shows up. When I contact them, they just say they are sending a new one. I verified my address is correct every single time, and yet still no card!
Android
Jul 4, 2022
Any DD & Dasher actually being PAID for work is screwed up! Sign-up for DasherDirect via DoorDash app & website, didn't work. Chatted w/ 5 "Escalations," none could fix. AFTER submitting to Background check & being hired. DD app & website wouldnt accept bank acct.! More time-wasting w/ Escalations. Anything Dasher PAID for does not work. DD log-in oddly doesnt work here, sent code to USER_PHONE_NUMBERx's, no code ever received. App wanted me to go work, but NO WAY TO BE PAID. Billion $ co & nothing works.
Android
Jul 3, 2022
The app freezes up and does not open when I need to see how much is in my account it blocks me out
iOS
Jul 3, 2022
When it works it’s good, but when it doesn’t it’s awful
It’s a gamble, money shouldn’t be treated that way. There should be 0 excuse for someone not to access their account/money in a timely manner. I recently was told my password was incorrect. I never changed it and always used Face ID login. Ok fine, I’ll use the saved password instead of Face ID-no go. Then I try to reset password (no worries I’ve done this 100 times on other apps/sites)- they send you a verification code via email-email didn’t come for almost 2 days later. I hit retry about 3 times and they all came at once too late. By that time I’m out of the app and out of the screen to enter the code. This doesn’t work and no work around like sending a code to my phone. I’m extremely frustrated. When I tried to research it, I came across MANY others who were having issues with Dasher Direct including getting hacked and support specialist taking over 24 hours to get back to them resulting in lost money. I don’t trust it. I switched back to me secure bank account. This is not the first time I’ve had issues with Dasher Direct either, I was getting constant emails stating I’d changed something when I hadn’t (can’t remember what at the moment) PayFare needs some work!!
Android
Jul 3, 2022
Locked out because of password issues. App doesn't send code to my email until hours later when I can't use it anymore.
Android
Jul 3, 2022
Overall it's a good app, holds a lot of information. However, it crashes/logs me out whenever I try to update my address, which prevents me from linking to other bank accounts. Also, other debit cards can transfer funds on weekends and holidays, not sure why this one can't. Other than these two issues, the card is working for me.
DasherDirect By Payfare - Product Description
DasherDirect is a prepaid debit and mobile banking app for US-based Dashers, powered by Payfare. It provides Dashers with no-fee daily payouts, access to convenient banking functionality, and cash-back on gas. 

Here’s how it works:

No-fee daily deposits: Your earnings payouts are processed automatically—and without a fee—once each day, via the DasherDirect app and Visa prepaid card.

Access to banking: Core mobile banking functionality is available, alongside other financial benefits like bill payments, money transfers, deposits, ATM withdrawals, and more.

Cash-back rewards: DasherDirect unlocks 2% cash-back on all gas purchases at any station, anytime. 

The DasherDirect Business Prepaid Visa Card is issued by Stride Bank, N.A., member FDIC, pursuant to a license by Visa U.S.A. Inc. Subject to eligibility; use of the card is governed by the DasherDirect Cardholder Agreement and Payfare Program Terms. Reward categories and amounts subject to change without notice. No-fee transfers and no-fee and low-fee ATM withdrawals available.
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