90
good

DasherDirect By Payfare | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
1035 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
835 Reports
User Feedback
45%
iOS
835 Reports
55%
Android
1035 Reports
DasherDirect By Payfare - Latest Quality Issues
Android
Oct 20, 2021
The dasher direct app is great. However, even with the physical card, it is sometimes impossible to use at the gas station or online to make a purchase. I really don't understand why sometimes it does not work.
Android
Oct 19, 2021
Have not been able to pay at pump with this card.
Android
Oct 19, 2021
This app says u get paid after each order but actually pays u over night and that makes it bs
Android
Oct 19, 2021
Your app has lied to me about 1 to 2 days and I'm sure it will be there later probably week later point is make transfer instant to another bank account it's so frustrating that I can't get my money when I need it like now!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Android
Oct 19, 2021
They will lock you out of the money you made.
Android
Oct 18, 2021
I thoroughly enjoy being able to access my funds the day after I earn them. I knocked one star because when I signed up, it said there was 2-day shipping for my physical card, but once I signed in on the app, it said 4-5 business day shipping. It's been over a week and I've still yet to receive my physical card.
Android
Oct 18, 2021
I feel like I got robbed. I have not seen my money appear in my bank account for a few days now and when options tell me to hit "1" or "2" I'm told "please listen to the options again"
Android
Oct 18, 2021
There is NO customer support for this app. AT ALL. It tells you to call Doordash support and they tell you they can't touch dasherdirect, try to transfer you, REFUSE to tell you the direct line, then give up after 5 minutes because nobody will pick up. (OR they'll give you the support line for...Canada's payfare?????) I've had an invalid transaction in pending for OVER 25 DAYS because the merchant cant touch it, the cardholders support has to. Fix your broken horrible app. Lazy.
Android
Oct 18, 2021
The app constantly tells me to reset my password but won't allow me to. When I hit the contact support I'm sent to door dash support who always say I have to call dasherdirect support. Many issues there. But the return on gas when you pay with your card is pretty nice. Still I can't login to my account far too often and this is why I need a different account for door dash that is NOT dasher direct.
DasherDirect By Payfare - Product Description
DasherDirect is a prepaid debit and mobile banking app for US-based Dashers, powered by Payfare. It provides Dashers with no-fee daily payouts, access to convenient banking functionality, and cash-back on gas. 

Here’s how it works:

No-fee daily deposits: Your earnings payouts are processed automatically—and without a fee—once each day, via the DasherDirect app and Visa prepaid card.

Access to banking: Core mobile banking functionality is available, alongside other financial benefits like bill payments, money transfers, deposits, ATM withdrawals, and more.

Cash-back rewards: DasherDirect unlocks 2% cash-back on all gas purchases at any station, anytime. 

The DasherDirect Business Prepaid Visa Card is issued by Stride Bank, N.A., member FDIC, pursuant to a license by Visa U.S.A. Inc. Subject to eligibility; use of the card is governed by the DasherDirect Cardholder Agreement and Payfare Program Terms. Reward categories and amounts subject to change without notice. No-fee transfers and no-fee and low-fee ATM withdrawals available.
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