Quality degradation at Digit: Save Money & Invest  
Users report higher volume of Quality Issues than usual
55
poor

Digit: Save Money & Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
72%
Android
104 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
40 Reports
User Feedback
28%
iOS
40 Reports
72%
Android
104 Reports
Digit: Save Money & Invest - Latest Quality Issues
iOS
Oct 24, 2021
Digit IT is the worst
I've had my digit account for over year. I LOVED (past tense) it. I used to save for a down on my house and it was so awesome! I started experiencing some technical difficulties in September. Getting anyone at digit help with that is the worst. You can't talk to anyone in real time. My account keeps disconnecting from my bank and all I get is “just uninstall and install it again,” which I've done multiple times. One person straight up just said they wouldn't help but would give me a month free, like the app was broken but they're gonna gift me a voucher for a free month of a broken thing and then continue billing me. If you keep on it, someone will eventually help, but they are more interested in wearing you down so you stop asking. So, I'd advise using a different service. If one day you need IT they won't help, but in the meantime they've got your money; a digital service that holds your money needs a competent IT team
iOS
Oct 21, 2021
Reconnect
So, for 3 days I have tried to reconnect to digit. I have been unsuccessful and unable to talk to a human being ( doing)
iOS
Oct 20, 2021
CANCELING SUBSCRIPTION
canceling subscription for digit was irritating and time consuming, they make it so hard to cancel your subscription even after it's canceled it wasn't actually cancelled they kept taking $5 every month! They need to make it as easy as it is to obtain to get rid of it. Shouldn't have to be in contact with customer serves for something like this.
iOS
Oct 20, 2021
It’sa terrible app
Don't get the app they keep talking your money and you can unlink your bank card.
Android
Oct 20, 2021
Terrible! I closed my account months ago yet it keeps taking money off my card and doesn't show it took it on digit
Android
Oct 20, 2021
The automatic bill save and pay feature was deleted and this was the primary reason I downloaded it. Please, please bring it back. The app optimizes my savings to show how much I can save-but it no longer sends the money to pay the bill. Im very sad about this :(
Android
Oct 19, 2021
I saved 500$ in this app and can't get the money back into my account.
Android
Oct 19, 2021
The app is not working! I go into it only to find out it logged me out. N than it seem like it's Frozen?
Android
Oct 18, 2021
I looooved this app... until it stopped updating my bank account info about 3 weeks ago. Now I'm paying for the service but unable to use it as, after reaching out, I've been advised to "pause" my savings for going on 2 weeks. Please fix this great service.
Digit: Save Money & Invest - Product Description
Digit helps you get results and reach your financial goals effortlessly. Our personalized approach helps you consistently save, invest, and pay down debt - so you don’t have to think about it. Healthy money, happy mind.

THE PERFECT AMOUNT, EVERY DAY

Digit analyzes your income and expenses daily, saves what you can afford, and directs the right amount towards your goals. 

SAVE MONEY WITHOUT THINKING ABOUT IT

Digit effortlessly saves for all of your goals: emergencies, everyday expenses, a vacation, or even a down payment on a house. Digit also monitors your checking balance and moves money back into your checking account to avoid overdraft fees when needed. 

LEAVE DEBT BEHIND

Digit helps you pay down debt at the right time to get you moving forward. Pay down credit card and student loan debt faster and save on interest, all without the need for a budget.

INVEST WHAT YOU CAN AFFORD

Save money for retirement by letting Digit do the hard work. Digit matches you with the appropriate investment portfolio to reach your goals and invest an amount you can afford. Digit finds you the right IRA account to help you max out your tax-advantaged retirement savings each year.

DIGIT - YOUR SMART FINANCIAL ASSISTANT

Featured in Forbes, Business Insider, New York Times, BuzzFeed, and more, Digit helps you and others like you manage your money, improve your financial health, and save an average of $2,500 a year along the way.*

To get started, simply download the app and connect your bank account - that’s it! The signup process takes less than five minutes.

Digit is free for 30 days, then just $5/month. All our features are bundled into one transparent monthly membership that’s designed to deliver progress on your financial goals.

ACHIEVE BETTER FINANCIAL HEALTH. AUTOMATICALLY.

— Save the perfect amount of money with Digit’s completely personalized savings algorithm.
— Save for an unlimited number of goals. Digit even intelligently divides your savings, allocating money depending on your goals’ target completion dates.
— You’re in control. Set safe saving levels, boost your savings, and pause goals whenever you need.
— Pay bills or other debt like student loans faster, with automatic savings towards these goals each month.
— Get overdraft prevention with notifications and automatic transfers when your account balance is low.
— Invest in your future. Create a retirement goal and Digit will move what you can afford into the right investment portfolio for you.
— Withdraw your money as often as you like. No fees, no minimums.
— Plus, earn 0.10% annually on your Digit savings. That's 2X more than most savings accounts!
— FDIC-insured banks maintain your Digit savings, insured up to a balance of $250,000.

The future is yours. So get there effortlessly with Digit - your smart financial assistant.

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*Average saved based on Digit customers with connected accounts from Jan-Sept 2020.
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