63
poor

Digit: Save Money & Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
25 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
83%
Android
211 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
43 Reports
User Feedback
17%
iOS
43 Reports
83%
Android
211 Reports
Digit: Save Money & Invest - Latest Quality Issues
Android
Jun 29, 2022
How do you prevent digits from randomly taking out large amounts of $$? This is the second time it in two weeks the app takes out more than $350. While I like the fact it saves moves it would be great if it could save reasonably. To keep track of my daily savings. I would like for the app to graph the amount of savings it is doing each day and month.
Android
Jun 28, 2022
I don't really like the update, i have set up certain bills and savings goals with dates and now if i want to see the date on a goal i have to click each one individually.
iOS
Jun 28, 2022
Customer Service is nonexistent
When I first joined Digit I was completely satisfied. Digit helped me save money for my vacation and Christmas funds!!! However this May digit stopped withdrawing from my bank account. I did not authorize any stop of withdrawals. I put in three requests for Digit to contact me and let them know about this issue. I have yet to hear back from any customer service agent or the company whatsoever. In addition, they do not have any phone line or phone number available on their website to contact customer service. I am unbelievably disappointed with the customer service that I have received from Digit. I genuinely enjoyed the company, but I am no longer getting what I need from Digit.
Android
Jun 28, 2022
Only access to one bank link and it is now charging fees.
Android
Jun 27, 2022
I'm really bummed out I was looking forward to using this app cuz it has everything I need. But stupid "Plaid" won't connect with PayPal so I can't use it. That sucks.
Android
Jun 27, 2022
I really never write reviews however I just could not help myself. Was actually kind of pumped about the new Digit bank account. I've been looking for a bank with automated budgeting. I signed up for it. Had my Direct deposit sent to. Within the first week I had to take out the bulk of my funds for a major expense, HOWEVER, the app is saying I still have 238 in the account. Customer service was nice but they couldn't do anything but escalate. Literally shows wrong balance.
Android
Jun 27, 2022
Money isn't being sent to the bill, just stays in checking account
iOS
Jun 25, 2022
Ripped me off for monthly sub
I canceled my subscription and they still charged me, couldn’t log back in and found no way to contact. I understand it’s only $5, but that $5 was taken out without me knowing and it put me just under enough that a bill was rejected. Thanks so much you lousy company
Android
Jun 25, 2022
Classic case of a company buying a great product and ruining it... finger print login no longer works, passcode doesn't work either. I don't like how everytime you go back to the main screen you have to see the launch screen ... It's poor UX. There was absolutely nothing wrong with the old app... It's actually easier and less frustrating to text digit's number and handle deposits and withdrawals that way. If oportun gets rid of that feature I will be looking for a different app.
Digit: Save Money & Invest - Product Description
Digit helps you get results and reach your financial goals effortlessly. Our personalized approach helps you consistently save, invest, and pay down debt - so you don’t have to think about it. Healthy money, happy mind.

THE PERFECT AMOUNT, EVERY DAY

Digit analyzes your income and expenses daily, saves what you can afford, and directs the right amount towards your goals. 

SAVE MONEY WITHOUT THINKING ABOUT IT

Digit effortlessly saves for all of your goals: emergencies, everyday expenses, a vacation, or even a down payment on a house. Digit also monitors your checking balance and moves money back into your checking account to avoid overdraft fees when needed. 

LEAVE DEBT BEHIND

Digit helps you pay down debt at the right time to get you moving forward. Pay down credit card and student loan debt faster and save on interest, all without the need for a budget.

INVEST WHAT YOU CAN AFFORD

Save money for retirement by letting Digit do the hard work. Digit matches you with the appropriate investment portfolio to reach your goals and invest an amount you can afford. Digit finds you the right IRA account to help you max out your tax-advantaged retirement savings each year.

DIGIT - YOUR SMART FINANCIAL ASSISTANT

Featured in Forbes, Business Insider, New York Times, BuzzFeed, and more, Digit helps you and others like you manage your money, improve your financial health, and save an average of $2,500 a year along the way.*

To get started, simply download the app and connect your bank account - that’s it! The signup process takes less than five minutes.

Digit is free for 30 days, then just $5/month. All our features are bundled into one transparent monthly membership that’s designed to deliver progress on your financial goals.

ACHIEVE BETTER FINANCIAL HEALTH. AUTOMATICALLY.

— Save the perfect amount of money with Digit’s completely personalized savings algorithm.
— Save for an unlimited number of goals. Digit even intelligently divides your savings, allocating money depending on your goals’ target completion dates.
— You’re in control. Set safe saving levels, boost your savings, and pause goals whenever you need.
— Pay bills or other debt like student loans faster, with automatic savings towards these goals each month.
— Get overdraft prevention with notifications and automatic transfers when your account balance is low.
— Invest in your future. Create a retirement goal and Digit will move what you can afford into the right investment portfolio for you.
— Withdraw your money as often as you like. No fees, no minimums.
— Plus, earn 0.10% annually on your Digit savings. That's 2X more than most savings accounts!
— FDIC-insured banks maintain your Digit savings, insured up to a balance of $250,000.

The future is yours. So get there effortlessly with Digit - your smart financial assistant.

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*Average saved based on Digit customers with connected accounts from Jan-Sept 2020.
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