79
fair

Direct Express – 5332 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
1271 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
5 Reports
User Feedback
0%
iOS
5 Reports
100%
Android
1271 Reports
Direct Express – 5332 - Latest Quality Issues
Android
Oct 23, 2021
They let unknow people take money from ur account without askin us that bank with them very upset
Android
Oct 23, 2021
Good but you can't pay for gas at the gas pump
Android
Oct 23, 2021
Security question are not good after registration the app still doesn't open to the account. End of this page, go no where?
Android
Oct 22, 2021
It's great but someone hacked my card and I never received my money back.
Android
Oct 22, 2021
Pleased. Works like it should. The notifications are little slow. "come late" But Pleased none the less.
Android
Oct 22, 2021
Better than it was 2 years ago. Still needs more work on customer access when problems with purchases and Auto-Pay arise.
Android
Oct 22, 2021
Garbage. I don't trust it. I cannot use the App. I entered all of my information and then they said my account was now locked.
Android
Oct 22, 2021
Everything I load the app it goes to playstore and has the app selected... I'm not for sure what it going on thank you!!!
Android
Oct 22, 2021
My experience was extremely awful. My money had been taken out of my account it took 4 long months to finally get it all back. I had to go to social security to get a number to even be able to talk with anyone. It takes forever to get anyone on the phone. 4 hours on hold totally unacceptable. I would hope their customer service improves but I'm not hopeful at all.
Direct Express – 5332 - Product Description
Please Note: This mobile application is only for cardholders whose card number begins with 533248. 
 
If your card begins with 511563, DO NOT download this app. Please look in the app store for the same mobile app logo with a short description stating that the app is for cards that begin with the numbers 511563.
 
Managing your Direct Express® Debit MasterCard® card made easy.  This mobile app provides a convenient and safe way to manage your money securely from your mobile device.

This mobile app is free for Direct Express cardholders and offers a variety of benefits related to your card, including:

Manage Account(s) – Check your balance, view transactions and deposits and set alerts
Locate – ATMs and cash back locations
Learn – Discover ways to use your card and earn chances to win cash prizes
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