Quality degradation at DIRECTV  
Users report higher volume of Quality Issues than usual
30
poor

DIRECTV | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
58%
Android
376 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
274 Reports
User Feedback
42%
iOS
274 Reports
58%
Android
376 Reports
DIRECTV - Latest Quality Issues
Android
May 5, 2021
Doesn't let you fast forward. I was about 30 minutes into a show accidentally clicked out and now won't let me fast-forward so I have to watch it from the very beginning.
Android
May 5, 2021
Enyout ..with the house nkil 0h slid watching 8 pm?
Android
May 4, 2021
I dont have DirectTV and AT&T pre-installs this app and does not allow to remove it ):
Android
May 4, 2021
This app is inconsistent
Android
May 4, 2021
The app is clumsy amd slow. Frustrating when you gotta record something later in the day on your phone and it takes forever to find the show.
iOS
May 4, 2021
Error Can’t Log In
Every time. Terrible app. Look at the latest reviews. Come on. A company this big should be able to maintain a little ol' app.
iOS
May 4, 2021
Doesn’t work
This app hasn't worked for weeks and still doesn't with the update so no watching on my mobile devices😞
Android
May 4, 2021
The app will not load keeps saying network error . What cN be done to fix this issue . Tried restarting several time and also trying to download again .
Android
May 4, 2021
The app keeps telling me I have no network and I'm connected to wifi makes no sense it
DIRECTV - Product Description
Download the DIRECTV app, a companion to your DIRECTV service, and enjoy a world of entertainment. Watch Live TV and recorded shows, catch up on the latest movies and shows with On Demand, and schedule recordings on your DVR—no additional equipment needed, at no extra cost.

**WATCH**
• Watch thousands of your favorite movies and shows, Live or On Demand
• Stream or download your home DVR recordings to your devices. 
• Enjoy the latest releases from premium channels you subscribe to like HBO®, Cinemax®, STARZ®, ENCORE®, and SHOWTIME® 
• Switch screens! Watch your favorite show on one device then tap a button to send it to the big screen. And vice versa—send a show from your TV to your device!

**RECORD**
• Record your favorite movies and shows from anywhere!
• Content running long? Add extra time to your recording and don’t miss a second of your favorite content

**CONTROL**
• Use your mobile device to pause, play, and rewind the program that’s playing on your TV
• When you want to find a show, just speak up. Voice search can help you find exactly what you're looking for. You can even set it to display results on your TV
• Set parental controls and enjoy peace of mind over what your kids are watching

**REQUIREMENTS**
• iPhone® running iOS 13 or later
• DIRECTV customers must have a Residential Home account registered on DIRECTV's website to access the DIRECTV app for tablets
• Watching On Demand or select Live TV Streaming channels outside the home requires an active Wi-Fi or 3G/4G Internet connection. For best performance, connect to a strong Wi-Fi signal.
• Available content is based on your current programming package and premium service. Not all content is available to stream at this time
• Live TV Streaming in-home only channels and remote control requires a Wi-Fi connection to your home network and a DIRECTV Plus® HD DVR (models R22, and HR20 or higher) connected to a broadband Internet connection. Remote control also works with HD receivers (models H21, H23 or higher) connected to a broadband Internet connection
• DVR streaming and downloading requires Internet-connected Genie HD DVR model HR44 or higher and compatible mobile device. To download, must be in-home on same Wi-Fi network connected to DVR
• App download, advertisements and non-streaming app activity may incur data usage
• Scheduling a recording requires a Wi-Fi, or mobile network connection and a DIRECTV Plus® DVR or HD DVR
• Receivers do not require phone or Internet connection to schedule a recording
in rare instances, scheduled recording(s) may not be recognized. Only available on certain receivers.

For complete details on technical requirements, please visit: https://support.directv.com/app/answers/detail/a_id/3426

For more information on the DIRECTV App, please visit: http://directv.com/appfaq 

This DIRECTV App features Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings. Please see the Nielsen Digital Measurement Privacy Policy at http://www.nielsen.com/digitalprivacy for more information about this Nielsen measurement feature.

Use of the DIRECTV App by DIRECTV customers is subject to the DIRECTV Apps End User License Agreement and DIRECTV App Privacy Policy, both of which can be found at http://www.directv.com/DTVAPP/content/support/agreements_policies.
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