50
poor

Divvy Bikes | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Navigation
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Android unitQ Score
Android User Feedback
100%
Android
3 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
3 Reports
Divvy Bikes - Latest Quality Issues
Android
May 31, 2021
The new update where you can't unlock a bike for a long time after locking it, makes it difficult for me to continue using your bikes.
Android
May 24, 2021
Calendar for entering your age lacks proper control for manual entry apparently are aware of the problem( the message correct in the end help bubble) but no Timely response
Android
May 4, 2021
Extremely good customer service, there were some issues here and there but you can't expect everything to be perfect! Quick question though, the new Bike Angle program showed up, but it seems that it's not showing up in the app for android users even when we sing up :(
iOS
Apr 8, 2021
Terrible customer service
Tried to rent a bike and it wouldn't unlock. Unable to get support at time and charged my credit card for a maximum ride. Been trying to get ahold of customer service for 2 days and they won't respond!!!! Don't use.
iOS
Mar 24, 2021
Password reset is broken
Very difficult to get my password reset
Android
Mar 20, 2021
Currently unusable. It crashes every time I try to open it
iOS
Dec 16, 2020
This App Is Dangerous: Use It At Your Risk
It lies about the mileage available on the ebikes, and strands you by freezing the ride screen. It merges your Lyft account with your Divvy account, and fails to credit you for the membership you paid for. It just killed the service without notice for weeks last Summer. Customer service is worse than useless. The app is optimized to maximize profit, and minimize functionality. Lyft took over Divvy to kill the competition from bike shares, providing such dreadful service that frustrated riders give up and take a Lyft. But this company just doesn't care that its service is dangerous and dysfunctional because it has a monopoly, and makes money no matter how terrible the service.
iOS
Nov 29, 2020
Not a good system
I grabbed a bike while my own is in the shop for a repair. I took it out of the zombie to run my errand.I locked it up so it wouldn't get stolen. I went to unlock it in order to bring it back to where I got it from. Apparently locking it (so it doesn't get stolen) ends the trip and doing so outside the zone renders it unusable. It a stupid, stupid, stupid system.
Android
Nov 3, 2020
Wont let my camera unlock a bike please help
Divvy Bikes - Product Description
The official app for Divvy, Chicago’s bike share system.
 
Divvy consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bikeshare is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.
 
The Divvy App gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going. 
 
The Divvy App also shows upcoming public transit departures, including CTA ‘L’ train lines, local & express buses, shuttle buses, the Jeffery Jump Bus, Metra trains, PACE buses and the South Shore Line train.
 
Within the app, you can purchase the following Divvy passes:
Single Ride
Access pass
Membership
 
Happy riding!
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