Quality degradation at e-Boks.dk  
Users report higher volume of Quality Issues than usual
49
poor

e-Boks.dk | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Productivity
Work at e-Boks? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at e-Boks? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
86 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
86 Reports
e-Boks.dk - Latest Quality Issues
Android
Mar 21, 2024
Bloated mandatory mail reader that comes with unwanted features and ads for those features obscuring the mails you are trying to read. Update: they added folders which hides 90% of your inbox by default. Funny that they now have an ad for how to get started when all they had to do it remove the ads and just show the inbox instead of bloating -_-
Android
Mar 21, 2024
Blank screen
Android
Mar 22, 2024
Useless. Blank screen after I log in for the first time with MitID. Then it starts all over again and goes in circles every time I subsequently try to log in. = Total useless!
Android
Mar 23, 2024
Can't sign in to government mail. When I try I get message that I can't have 2 logins open
Android
Mar 24, 2024
Not working. Can't login with mitid as it wants me to do it again and again!! and when using email it just says Error!
Android
Mar 26, 2024
Can no longer log in and read digital mail from the government. Just get the message that I don't have a compatible browser, which of course is nonsense. So I don't get as far as being able to open mitID. Hope it gets fixed soon. It is therefore important to be able to read your messages and important that it works.
Android
Mar 26, 2024
Right now it only gets 1 star as I haven't been able to use the app since the update. I see the screen with the logo and otherwise nothing happens. I have uninstalled of installed again but nothing helps. Will you fix the problem soon?
Android
Mar 26, 2024
does not work after you are asked to log in with mitID. stuck in the choice between private or business. trying to uninstall and install the app again and now I can't even log in because of the same error. funnily enough when it was logged in but asked for MitID login to retrieve mail from the public. then it now works fine via browser.... So the chain at eboks has completely defected here...
Android
Mar 26, 2024
Not working after last update
e-Boks.dk - Product Description
With e-Boks you can access your mail digitally and securely from both companies and public authorities, anywhere and anytime. 

Our app provides you with a range of options to organize your mail. But e-Boks is much more than just a digital mailbox:

- Sign documents digitally. The documents are easily signed using MitID and saved in e-Boks.
- Pay bills. Pay your bills directly in e-Boks. Pay with credit card or Betalingsservice. 
- e-Boks supports a multi-level folder structure unlike any other digital mailboxes out there, allowing you to organize your mail in a perfect tree structure.
- Mail management at your fingertips. Just swipe right to mark a message as read, or swipe left to archive.
- Read and manage mail that others have given you access to.
- Upload important personal documents. e-Boks is like an online bank vault, which allows you to store everything from mortgage deeds and birth certificates to photographs of your valuables for insurance claims.

We are also introducing e-Boks Plus. Here you can access a range of services which are designed to make your everyday life easier and more convenient. You decide which services you want to add, and you always have full control over the content. We are continuously adding new services and you are invited to share feedback and submit ideas to e-Boks Plus through the app.

It is easy to get started. You simply log-on as you are used to. If you are new to e-Boks we recommend creating a user with your MitID to get access to all features of the app.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners