Quality degradation at Echelon Fit  
Users report higher volume of Quality Issues than usual
10
poor

Echelon Fit | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
44 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
20 Reports
User Feedback
31%
iOS
20 Reports
69%
Android
44 Reports
Echelon Fit - Latest Quality Issues
iOS
Jan 20, 2022
Forget the watch
I lose 30 minutes trying to sync my watch with the app (installed on watch, phone and iPad). I find it more and more difficult every time. Y???? Fix this and make it worthwhile before renewal please!
Android
Jan 20, 2022
Cant even login. Verified information is accurate. Get weird non-null parameter error
iOS
Jan 20, 2022
Don’t bother
App doesn't allow in-app sign up or trial. No trial available without providing CC information online, and then to cancel your trial they prevent you from doing so without phoning someone first. The bike is great but the app is a scam, don't waste your time like me. Not even going to bother trying it after I cancel my trial successfully and looking for alternatives to use the connected functionality.
iOS
Jan 20, 2022
I’m done thanks
My subscription recently expired but my app still has full access. Logged out and back in, still access to everything. I would subscribe again if i could just get the scenic rides - never use anything else. I can get a gym membership for their price. Be nice if Echelon would partner with Zwift or Apple fitness. Might just sell this and get a bike that is open to other apps. Update Jan 18, 2022. My subscription is still expired yet I still have access to everything. Since it expired I only use the free style ride. But why do I still have full access? Is Echelon giving me a freebie? As for the app, I don't have all the issues others complain about.
Android
Jan 19, 2022
Unable to login to this app on my tablet. No response from support team. Changing to Zwift!
iOS
Jan 18, 2022
Apple Health
Fixed Apple health integration but still have to manually export data. The update for the watch heart rate is awesome. Is it possible to have the app work as a complication for Apple Watch??Would like to stack on demand classes and have data auto export to Apple health. Then it's 5 stars, for sure. Love my bike and app and service.
Android
Jan 17, 2022
Won't connect. Very disappointed. I've reloaded tye app . Unplugged reset but it won't connect . No bike listed either
Android
Jan 15, 2022
Overall ok app, does what it's meant to do, nothing more. Really not great functionality or intuitive interface. Barebones is how I would describe it. For a service that costs roughly $50 a month and devices upwards of 1K range, this is pretty lackluster. Invest a bit in making a better user experience?
Android
Jan 13, 2022
A disaster crash assured I warned...
Echelon Fit - Product Description
Keeping fit and active is a great way to de-stress, stay positive and keep motivated during times of uncertainty. The Echelon Fit App provides studio experience in your home with live, on-demand and scenic classes. Cycling, Rowing, Running, Strength Training, Yoga and more!

Choose to pedal, row, run or FitPass to beat your own personal best or track your performance against the greater Echelon community by viewing the global leaderboard updates for  live, on-demand, scenic and FitPass classes.

LIVE CLASSES - Get a fantastic LIVE workout with your peers in our community to get a diverse stream of popular workout classes.

ON-DEMAND CLASSES - Take engaging high octane classes any time to fit your schedule. On-Demand classes updated every day.

SCENIC RIDES - Ride through the countryside, city scene or next to a beautiful ocean, get a great workout while you escape to another destination.

FITPASS - is a mix of off the strength, core, and yoga that will keep you working out everywhere.

ELITE INSTRUCTORS - Train with elite instructors from multiple studios teaching multiple modalities at different training levels. Stay engaged with our supportive community of members.

AMAZING SUPPORTIVE COMMUNITY - Join the global online community. On the Echelon Riders Facebook community, thousands of global riders share their stories, inspire each other towards their fitness goals and support each other with tips, tricks and positivity during this challenging time. We are helping to bring together, build friendships and defy physical distances by connecting people across states and even across countries.

ECHELON CHALLENGES - Looking to level up your fitness game? Introducing new challenges in our Echelon Fit App! Race against friends and family members to see who can complete these challenges the fastest and earn a badge every-time you complete a new challenge. Who’s in?

STRIDE TREADMILL -  Patented Auto Folding Stride Treadmill lets you run with upbeat instructors live, on-demand and scenic classes.

ROW - Experience a total body workout with toggle control resistance on the handle. Enjoy daily live and on-demand studio instruction from world-class instructors, plus on-demand scenic rides from some of the best waterways in the world.

APPLE HEALTH INTEGRATION - Connect Apple Health to your account and sync your workout data.

HEART RATE MONITOR - Connect your Bluetooth-enabled heart rate monitor view BPM and HR zones.

BLUETOOTH HEADPHONE & SPEAKER INTEGRATION - Connect bluetooth headsets, Apple Air Pods and wireless bluetooth speakers for an immersive experience.

ECHELON UNITED: One plan for all products - up to four family members per account.

APPROACHABLE FITNESS FOR ALL: We have classes for any skill level including beginner classes.



For app questions and support please visit https://echelonfit.zendesk.com/hc/en-us/requests/new

EULA
https://echelonfit.com/pages/eula
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