Quality degradation at Even App  
Users report higher volume of Quality Issues than usual
54
fair

Even App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
171 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
38 Reports
User Feedback
18%
iOS
38 Reports
82%
Android
171 Reports
Even App - Latest Quality Issues
Android
Apr 4, 2024
It does not take me to the website.
iOS
Apr 5, 2024
Don’t like you getting married
So I got married, and got my name change have had it changed in the system for a while at work, and nobody there wants to help you. So really the only solution I think would help fix the situation is quitting and getting rehired at work and I'm not doing that just to fix there app, so they've officially made it impossible to get cash at any location and are punishing me and refusing to change my name therefore putting me out of being able to pick up cash. I'd like to give it a better review, but they did not fix or resolve issues and then tried to blame my organization when no where in the system it even shows my maiden name therefore I'm being punished for deciding to get married.
iOS
Apr 5, 2024
Trouble with card
Not able to get my instpay send to my bank like before I don't understand why
Android
Apr 5, 2024
I am not able to access my savings account through this app or the One app. At first, it shows I have savings but when I try to withdraw money, it shows I have $0 in my account!! So frustrating!!!!
iOS
Apr 11, 2024
Bas
My money doesn't go to my bank account when it says it does and I don't know where it goes
iOS
Apr 14, 2024
Horrible
This is a terrible app with no way to communicate with anyone! The one app and this app is two different companies so don't even reach out to one at work if you need help this is good to know Walmart never have us in good condition they pick any company to use for us! So if you need help you have to email not get a response right than and there
iOS
Apr 15, 2024
12hr wait.
I have to wait a 12hrs just to receive my money… that's ridiculous.
iOS
Apr 15, 2024
Can’t verify with email link
Worked fine on a Android phone. When trying to login on apple tablet it sends sms code which works and then sends an emailed Link that opens displaying another code. But the Apple App never detects that I clicked on the link, but doesn't provide anywhere to enter it. It's like there 3-factor authentication instead of 2 that is a never-ending loop.
iOS
Apr 16, 2024
Can’t even get help
I can't get help with my account there's no number to contact and isn't worth the hassle of wasting hours of your time just to try to get help because their useless “help” pages won't load.
Even App - Product Description
The Even app partners with leading employers to provide a game-changing new benefit: the tools you need to manage your money.

With Even, you can:

-- Get paid early.
Request up to 50% of your next paycheck early, and you can receive funds in seconds. Say goodbye to “gotcha” fees and hidden interest. Say hello to Instapay.

-- Start saving automatically.
Choose a percentage of each paycheck you want to save, and we’ll put it into your savings. Adjust or transfer funds at any time. Earn interest at 2x the national rate.*

-- Manage your budget easily.
Even detects your monthly expenses and gives you a daily, personalized snapshot of what’s ok to spend.

-- Project your earnings.**
Even tracks your work schedule, and makes automatic updates after each shift. You’ll see how much money you made per shift and per paycheck.

The Even app is only available to employees of companies that have partnered with Even and offer this product as an employee benefit.


*0.125% APY, compared to national rate of 0.06% as of 9/20/21. APY is variable and may change any time or after account opening. Powered by Cross River Bank, Member FDIC.

**Available for members whose employer has configured this benefit within the app.
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