Quality degradation at EXCEED by Money Network  
Users report higher volume of Quality Issues than usual
21
poor

EXCEED by Money Network | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
11 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
9 Reports
User Feedback
45%
iOS
9 Reports
55%
Android
11 Reports
EXCEED by Money Network - Latest Quality Issues
Android
Jun 18, 2021
It's very good glitchy. It works when it wants to
Android
Jun 12, 2021
The Exceed card is very convenient! But you get locked out of your account way to often and some of the ppl at customer service are very RUDE! PS still can't access my account
iOS
Jun 9, 2021
Constant Issues with App!
I agree. I had same issues. So I finally had my monies deposited into another account.
iOS
Jun 9, 2021
Needs to be fixed
This app continues to have sign in issues, my biometric doesn't work my sign on doesn't work. You have to remove it and redownload to make it work.
iOS
Jun 7, 2021
Worked fine, until recently
This app worked perfectly fine until recently. I signed in and was told I had to update my password. Ok, fine. So, I tried and it told me there was an error. I tried to sign in again and I got the same error message. I tried to change my password again and I was told I couldn't attempt to change my password more than once in 24 hours. I waited 25 hours and I tried again with the same result. This happened the next day, and the day after, and the day after. Since I no longer have access to the account, I withdrew my direct deposit to this card. I'm not going to use it if I can't access it, no negotiations. I now have my earnings deposited into another account.
iOS
Jun 6, 2021
This app is not a good app
Ever since I got this app have had nothing but problems out of it. Had to change my password twice and reinstall it cause it stopped working. Such a headache please fix this problem.
Android
Jun 5, 2021
Was a decent app at one point, but ever since the new app update with the new password policy, I haven't been able to access my funds!!
iOS
Jun 3, 2021
Cannot log in
Over the past month I have encountered multiple issues concerning not being able to log in and check my account balances. This is so frustrating and I'm about ready to pull the plug and change my online banking to ally. This is happening to a LOT of users and we're getting fed up! Fix ASAP or it's Bye-Bye Exceed!
iOS
Jun 2, 2021
Not functioning
I have to delete and reinstall this app at least 2 times a day! Something is always wrong lately. Fix it please
EXCEED by Money Network - Product Description
The EXCEED by Money Network® Mobile App* is a convenient and secure way to keep track of your money on the go. The app is available to Walmart associates who receive their pay via the Money Network Service, and Secondary Cardholders** (family members or dependents 14+ years or older). The app is free*** to download and gives you more control of your money with 24/7 access to your account information anytime, anywhere! 

Key Features**:

•	Quick View to see balances without login
•	Account balance and transaction details
•	Piggy Banks to set aside money
•	Account alerts for balance deposits withdrawals and more
•	Financial wellness tips
•	Fingerprint/Touch ID
•	Card Lock and Unlock
•	Locator to find Walmart locations, check cashing and reload agents
•	Move money to another Account

Visit us at EXCEEDCard.com for more information.

*Standard message and data rates may apply.
**See Fee Schedule and Transaction Limits Schedule included with your enrollment kit for more details on available features and associated fees and limits.
***Other fees may apply. See the Fee and Transaction Limit Schedule for the Money Network® Service for more information.

Cards issued by MetaBank®, Member FDIC, pursuant to license by Mastercard international incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

©2021 Money Network Financial, LLC a wholly owned subsidiary of First Data Corporation
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