Quality degradation at Expensify: Receipts & Expenses  
Users report higher volume of Quality Issues than usual

Expensify: Receipts & Expenses | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Finance
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30-Day Trend
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Android unitQ Score
Android User Feedback
27 Reports
iOS unitQ Score
iOS User Feedback
37 Reports
User Feedback
37 Reports
27 Reports
Expensify: Receipts & Expenses - Latest Quality Issues
Oct 22, 2021
Bureaucracy and painful software
This app is awful. It doesn't flag expenses until AFTER you submit. The review process is painful and it takes too long to get an expense report approved, never mind paid
Oct 22, 2021
Pasted from Messages?
Why would Expensify want to paste from my messages? There's nothing there buddy. Stop doing this! You're invading everyone's privacy. If I wanted to paste I would have done manually. I wonder what you're doing with that data. 👀
Oct 21, 2021
Good app, poor company. Also I think the 'smart scan' is humans working for a small wage in another country. It's funny what they pick out for various expense related fields.
Oct 21, 2021
Awesome app
Can't complain anything but please remove the 9 digits limitation when entering amount of money. 1usd = around 21.000VND so we usually have to deal with more than ten million dong. Please fix it then it'll be 5 star. Thank you!
Oct 21, 2021
Bugs & glitchy but streamlines the process
Love the camera feature. It makes adding receipts a lot easier than on the web/desktop version. But the app crashes, freezes and it's difficult signing in via the app & website. The app has scared me a couple of times after signing in and it say “make your first report” when I had been working on one for days. Also it's frustrating that the homepage doesn't have a easy to find login screen. It's always tryna sign me up again or freezes on the signup screen even though it says I'm logged in. I often find myself using both my phone and computer at the same time to process expenses and add receipt. It would be nice if the app had all the same features like mileage but it crashes so often that I do t try to push it. As long as the image uploads, I can edit it on my computer. I only used Expensify for work and I'm pretty tech savvy. I can only imagine how it is for people who aren't. :/
Oct 20, 2021
The performance of their backend systems is PATHETIC. Data is not being updated in a timely manner, manual inbox refreshes time out or simply do not update anything. ... Takes at least 5 attempts before the inbox shows to be approved expenses - even after receiving an email notification to review. What a total BS and waste of my time. Time to move the company to something more reliable.
Oct 19, 2021
Impossible to cancel
Been trying to close my account and they do not make it easy and stick you with an annual subscription.
Oct 19, 2021
Receipt Attachments Delete The Expense!
Create an expense, attach a receipt, and the line item disappears. Totally broken and you had now what, over 4 months to tweak the app to be iOS 15 compatible AND IT'S STILL NOT FIXED!
Oct 18, 2021
Stay away from this Compamy
They will never cancel your account . I called them numerous times , they refused to cancel . Toxic customer service . Find someone else
Expensify: Receipts & Expenses - Product Description
Scan receipts, track business and personal expenses, and book travel all in one app. Download Expensify today and join millions of people worldwide managing their spend stress-free. 

Unlimited receipt scanning: Snap a photo of any receipt and Expensify’s SmartScan technology captures the details. Better yet, get the Expensify Card and say goodbye to receipts forever.
Corporate card purchases: Just swipe the Expensify Card and your expenses are done. Add the card to your Apple Wallet for contactless payments.
Expense management: Expensify codes and submits business expenses for easy approval, next-day reimbursement, and automatic sync with accounting software.
Travel booking: Concierge books your flights, hotels, and cars for you in one simple chat. It’s a 24/7 corporate travel assistant that learns your preferences on the go.

Additional features include:

Multi-level approval workflows
Mileage tracking
Automatic credit card import
Corporate card reconciliation
Per diem support
Candidate reimbursement
Receipt integrations (Uber, Lyft, Hotel Tonight, Grab)
Accounting integrations (QuickBooks, Xero, NetSuite, Sage Intacct, and more!)
PCI-compliant security
Configurable policy rules
Custom report exports
Advanced tax tracking
Delegated access
Multi-level coding
Automatic currency convertor

- Preferred expense solution - AICPA and CPA.com
- Top 50 Finance Products - G2 
- Editors' Choice - PCMag
- Winner, Readers' Choice Awards - CPA Practice Advisor
- Innovation Partner of the Year - NetSuite
- App Partner of the Year - Xero 
- Best 100 Cloud Companies Worldwide - Forbes
- Top-Rated Expense Management Software - TrustRadius

In the press:
"The Best Business Travel App" - Business Insider
"Expensify is like a virtual accountant" - Wall Street Journal
"A mobile app that helps you run your business" - Forbes
"You'd be surprised that Expensify is actually enjoyable to use" - PC Mag


Payment for the Expensify subscription will be charged to your iTunes Account at confirmation of purchase and will automatically renew monthly unless auto-renew is turned off at least 24 hours before to the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period. You can manage your subscription and auto-renewal may be turned off by going to your Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription to that publication, where applicable. For further details, visit our terms and conditions (https://use.expensify.com/terms/) and privacy policy (https://use.expensify.com/privacy) pages.
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