36
poor

Favor: Local Delivery Service | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
29 Points Past 7 Days
Category: Food & Drink
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Android unitQ Score
Android User Feedback
66%
Android
69 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
36 Reports
User Feedback
34%
iOS
36 Reports
66%
Android
69 Reports
Favor: Local Delivery Service - Latest Quality Issues
iOS
Apr 10, 2024
t e r r i b l e
they took 35 minutes on a 15-20 minute smoothie order, only to tell me that i should reassign my order to another runner. then when i cancelled the order after one full hour, they charged me $15 and will not refund anything, they only want to credit me $10. so at this point i would be paying favor $5 to waste an hour of my time while i'm on the clock at my own job, and getting nothing out of it. and furthermore, the supervisor reached out to me and said they weren't going to help me out, and i guess because i didn't text back promptly, they were gone and i couldn't talk to anyone yet again. it was 3 minutes between their text and my response, and they were already gone. this shows just how valued we are by them. they can claim that they care in every way they want, but that's what gaslighting is, because their actions prove that they genuinely don't. they're lying, and prioritizing money over customer care
Android
Apr 11, 2024
additional charges for no reason
Android
Apr 11, 2024
It doesn't let u pick how much u tip the driver the just take wtv they think is a good tip off your card
iOS
Apr 11, 2024
Wait takes forver
I waited for over an hour on getting my food and ended up never recieving it. The drive from the store to my home was only 15 minutes.
Android
Apr 12, 2024
False advertising
Android
Apr 12, 2024
I using the app I'm ordering it's telling me there's no sonic or McDonald's near me and it's keeps showing stores in the city next to me not in the city I'm in
Android
Apr 12, 2024
Ordered 50$+ meal that never arrived and customer service couldn't even help out with the situation. Loss of money and time, never using favor again.
iOS
Apr 13, 2024
Favor San Marcos TX
I live in San Marcos Texas and I would warn customers in this town about how often my orders have been wrong. Like missing whole meals. I don't know why it's taken so many mistakes and this long for me to finally complain and write this review along with deleting the app. So im deleting you favor. Gonna try something different. I look at this review as my civic duty to my fellow citizens of San Marcos texas. Goodbye favor. It's been rough.
iOS
Apr 14, 2024
Automatic gratuity
Favor automatically tipped 200% (yes 200%) of what I paid without me ever selecting it. There was no tip screen and it automatically gave 200% tip to the delivery driver and I couldn't change it because it already charged me. Be careful when you order; I doubt I will be using this app again.
Favor: Local Delivery Service - Product Description
Favor is the easiest way to get anything you want in your city delivered to your door in under an hour.

Favor delivers what you want, when you want it. Want to order Chinese food? Need to order beer or wine? Our personal assistants (we call them Runners) are ready to help with quick delivery from any of your favorite restaurants and stores.

Stay safe and healthy with Doorstep Deliveries, a 100% contact-free delivery experience. Your order will be dropped off at your door, and you can still contact your Runner by text.

Favor is also supporting local businesses throughout Texas with Local Favorites. Now, you can get free and discounted deliveries from hundreds of local restaurants you love.

Whether it’s lunch at the office, dinner at home, or those quick trips you just don’t have time for—we can deliver it in just a couple taps.

See why Favor is Texas’ favorite delivery app for local flavor. Download it today!

FAVOR FEATURES:

ANYTHING DELIVERED
- Shop for anything from bales of hay (true to our Texas roots) and phone chargers to tacos and coffee
- Get contact-free deliveries dropped off safely at your doorstep
- Browse menus from thousands of local restaurants and stores near you
- Don’t see the store you want? Create a custom Favor—just let your Runner know where to go and what to get

GROCERY DELIVERY
-Get groceries and essentials delivered in under 2 hours with Express Delivery from H-E-B, Central Market, and Joe V’s
-Order anything—including beer and wine
-Enjoy one-on-one service and personal updates from your Runner, who will personally select and deliver your items
-Pay and tip in the app—for a limited time, Express Delivery includes a $4.98 2-hour delivery fee and $10 tip

BEER & WINE DELIVERY
- Get beer and wine delivered right to your door from select merchants including H-E-B, Central Market, and Circle K

TEXAS’ BEST DELIVERY SERVICE
- Part of the H-E-B family and available exclusively in Texas
- Favor delivers from the best local restaurants and stores in over 150 cities across the Lone Star State

DELIVERY FROM YOUR FAVORITE STORES & RESTAURANTS
- Order anything & have it delivered right to you in under an hour
- Support locally owned & operated businesses with Local Favorites
- All your favorite local stores & restaurants are just a tap away
- Order vegan food, Mexican food, Chinese food, Korean food or whatever you’re in the mood for
- Get delivery from anywhere—Circle K, H-E-B, Target, or your favorite restaurant

TRULY PERSONAL SERVICE
- Our Runners are more than delivery drivers—they are personal assistants dedicated to saving you time
- Forgot to ask for ketchup or need a roll of paper towels? Just text your Runner!

5-STAR SUPPORT
- Need help? Our Favor Care team is available to assist you throughout your ordering experience

ONLY IN TEXAS
- Favor is available in cities across Texas, including Abilene, Arlington, Austin, Baytown, Beaumont, Brownsville, Buda, Burleson, Cleburne, College Station, Corpus Christi, Corsicana, Dallas, Del Rio, Denton, Eagle Pass, Ennis, Fort Worth, Georgetown, Houston, Huntsville, Jake Jackson, Kerrville, Killeen, Kyle, Laredo, Lubbock, Midland, New Braunfels, Odessa, Port Arthur, San Angelo, the Rio Grande Valley, San Antonio, San Marcos, Temple, Waco, & Waxahachie

DELIVERING FROM POPULAR RESTAURANTS
Order from your favorite restaurants & fast food chains: 
- Burger King
- McDonald’s
- Panera Bread
- Buffalo Wild Wings
- Olive Garden
- Papa John’s Pizza
- Applebee’s
- Walmart
- Whataburger
- Panda Express
- Church’s Chicken
- Five Guys
- Taco Bell
- Dairy Queen
- California Pizza Kitchen
- Chicken Express
- Firehouse Subs
- Hooters
- Jersey Mike’s Subs
- Pei Wei
- Romano’s Macaroni Grill
- Urban Bricks Pizza
- Velvet Taco
- Zoe’s Kitchen
- And more!

Want to know more? Head over to http://www.favordelivery.com.
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