Quality degradation at Favor: Local Delivery Service  
Users report higher volume of Quality Issues than usual
25
poor

Favor: Local Delivery Service | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-33 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
82%
Android
53 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
12 Reports
User Feedback
18%
iOS
12 Reports
82%
Android
53 Reports
Favor: Local Delivery Service - Latest Quality Issues
Android
Nov 30, 2022
For some reason my account is terminated and isn't eligible for reactivation sounds like BS to me thanks favor
Android
Dec 2, 2022
The fact they don't start serving here till 8am defeats the purpose of the app in some areas. Everything I can walk to opens at 8am so I uninstalled the app might try Uber eats
Android
Dec 2, 2022
won't deliver fro my favorite liquor store
iOS
Dec 2, 2022
TERRIBLE
Got assigned 5 different drivers, it had been forever I told them to just cancel them they had the nerve to answer me with an attitude. Account got hacked someone spending hundreds of dollars on orders reached out to inform them then literally they just banned me from the app. Which is for the best I wasn't using that trash app anyways!!!
Android
Dec 2, 2022
Scam. Taking money away from the minority of hard workers. Sorry im not privileged enough to promote this. Guess it's good for immigrants that don't speak English to work here. Just wish they weren't so rude.
Android
Dec 3, 2022
disappointed. been using this app for years but too many orders have been completely wrong and not properly refunded. I tip recommended or more every time, communicate w runners when they actually text for substitutions, and reach out for help when problems arose but just end up losing money while hangry. functionality of the app is fine, so are the options for food, so I'll keep the two stars.
Android
Dec 3, 2022
DO NOT USE THIS AS A DELIVERY APP. Sometimes it charges you randomly $50/$100, I cancelled an order and they still charged my card. I'm so frustrated because I worked so hard to get some money so I can't eat lunch now I'm sitting here hungry and $0 on my card. Do not be like me do not use this app.
Android
Dec 4, 2022
This app has its strengths and weaknesses like any app out there. But during this time - as far as Austin delivery services have gone. Favor is leading in quality of service with their personnel. That being said, when there is a problem - be it functionality or some miscommunication with deliver or ordering, the support to remedy or solve the problems sometimes isnt there.
Android
Dec 5, 2022
The app forces you to update to the newest version of you want to cancel an order but not to place one. It's ridiculous and I'm uninstalling
Favor: Local Delivery Service - Product Description
Favor is the easiest way to get anything you want in your city delivered to your door in under an hour.

New users: See why Favor is Texas’ favorite delivery app—download today and get FREE DELIVERIES your first 2 weeks!

Favor delivers what you want, when you want it. Want to order Chinese food? Need to order beer or wine? Our personal assistants (we call them Runners) are ready to help with quick delivery from any of your favorite restaurants and stores.

Stay safe and healthy with Doorstep Deliveries, a 100% contact-free delivery experience. Your order will be dropped off at your door, and you can still contact your Runner by text.

Favor is also supporting local businesses throughout Texas with Local Favorites. Now, you can get free and discounted deliveries from hundreds of local restaurants you love.

Whether it’s lunch at the office, dinner at home, or those quick trips you just don’t have time for—we can deliver it in just a couple taps.

See why Favor is Texas’ favorite delivery app for local flavor. Download it today!

FAVOR FEATURES:

ANYTHING DELIVERED
- Shop for anything from bales of hay (true to our Texas roots) and phone chargers to tacos and coffee
- Get contact-free deliveries dropped off safely at your doorstep
- Browse menus from thousands of local restaurants and stores near you
- Don’t see the store you want? Create a custom Favor—just let your Runner know where to go and what to get

GROCERY DELIVERY
-Get groceries and essentials delivered in under 2 hours with Express Delivery from H-E-B, Central Market, and Joe V’s
-Order anything—including beer and wine
-Enjoy one-on-one service and personal updates from your Runner, who will personally select and deliver your items
-Pay and tip in the app—for a limited time, Express Delivery includes a $4.98 2-hour delivery fee and $10 tip

BEER & WINE DELIVERY
- Get beer and wine delivered right to your door from select merchants including H-E-B, Central Market, and Circle K

TEXAS’ BEST DELIVERY SERVICE
- Part of the H-E-B family and available exclusively in Texas
- Favor delivers from the best local restaurants and stores in over 150 cities across the Lone Star State

DELIVERY FROM YOUR FAVORITE STORES & RESTAURANTS
- Order anything & have it delivered right to you in under an hour
- Support locally owned & operated businesses with Local Favorites
- All your favorite local stores & restaurants are just a tap away
- Order vegan food, Mexican food, Chinese food, Korean food or whatever you’re in the mood for
- Get delivery from anywhere—Circle K, H-E-B, Target, or your favorite restaurant

TRULY PERSONAL SERVICE
- Our Runners are more than delivery drivers—they are personal assistants dedicated to saving you time
- Forgot to ask for ketchup or need a roll of paper towels? Just text your Runner!

5-STAR SUPPORT
- Need help? Our Favor Care team is available to assist you throughout your ordering experience

ONLY IN TEXAS
- Favor is available in cities across Texas, including Abilene, Amarillo, Arlington, Austin, Baytown, Beaumont, Brownsville, Buda, Burleson, Cleburne, College Station, Corpus Christi, Corsicana, Dallas, Del Rio, Denton, Eagle Pass, El Paso, Ennis, Fort Worth, Georgetown, Houston, Huntsville, Jake Jackson, Kerrville, Killeen, Kyle, Laredo, Longview, Lubbock, Midland, New Braunfels, Odessa, Port Arthur, San Angelo, the Rio Grande Valley, San Antonio, San Marcos, Temple, Tyler, Waco, & Waxahachie

DELIVERING FROM POPULAR RESTAURANTS
Order from your favorite restaurants & fast food chains: 
- Burger King
- McDonald’s
- Panera Bread
- Buffalo Wild Wings
- Olive Garden
- Papa John’s Pizza
- Applebee’s
- Walmart
- Whataburger
- Panda Express
- Church’s Chicken
- Five Guys
- Taco Bell
- Dairy Queen
- California Pizza Kitchen
- Chicken Express
- Firehouse Subs
- Hooters
- Jersey Mike’s Subs
- Pei Wei
- Romano’s Macaroni Grill
- Urban Bricks Pizza
- Velvet Taco
- Zoe’s Kitchen
- And more!

Want to know more? Head over to http://www.favordelivery.com.
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