58
poor

Favor: Local Delivery Service | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
80%
Android
142 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
36 Reports
User Feedback
20%
iOS
36 Reports
80%
Android
142 Reports
Favor: Local Delivery Service - Latest Quality Issues
Android
Oct 19, 2021
I ordered through favor. My order was incorrect, so I go in through the help tab on my tablet to let them know. It will not let me access help unless I can text. I download the app on my phone, go through help and just Wow IT EMAILS THE HELP EMAIL ADDRESS. I am now deleting from my phone AND tablet. It's not really a great app, was just a backup, and I guess I didn't need that backup app
iOS
Oct 19, 2021
Trash service
Favor support is absolute garbage and does not respond. I waited 30 minutes after ordering to cancel my order because no runner was even assigned to it. Completely ridiculous
Android
Oct 18, 2021
Probably the best delivery app. I've had terrible experiences with both Grubhub and doordash, but so far not with Favor!
iOS
Oct 18, 2021
Horrible service
They constantly don't pick up orders and then you wait hours to find out nobody will ever go pick it up. They try to appease you with a $6 delivery credit. Much good that does me. I'll be taking my services to a place that values my business.
Android
Oct 18, 2021
App has GPS that shows where i am, Maryland which is true but says they don't deliver to Carthage Texas....i don't care about texas why is that my area when your pin shows it knows where i am in Maryland . That half across the country. App is glitched
iOS
Oct 18, 2021
waited an hour for my order to even be processed
i ordered some food around 10am. because certain restaurants stop serving breakfast at certain times. j knew it was gonna take around maybe 20 minutes most. no. it kept switching the people and then it didn't have anyone assigned. i reached out to support. no one got back to me. unacceptable service. very hungry. will never refer favor to anyone.
iOS
Oct 18, 2021
Unreliable and impossible to get support
I have tried Favor at least three times, each time thinking it will be different from the last, but each time ending up increasingly more frustrated. This evening, I placed a small order and watched the ETA jump from 1 hour to 2 hours. I was frustrated but my initial favor runner had sent a nice message about being in transit to start my delivery. The Favor runner changed several times over the course of the delivery process so I didn't know who was texting me anymore. Finally, I received a photo of a black image saying “here is your receipt, your order has been delivered.” It was not delivered and it is impossible to contact support. I have texted them twice and it has been a half hour with no response. I'm done with this app.
Android
Oct 18, 2021
Horrible Service! 2 different people and I still don't have food!
iOS
Oct 17, 2021
Got an ad for free food plus+free delivery
I downloaded this to get free food but it wouldn't let me order without adding my card so I think it was going to charge me
Favor: Local Delivery Service - Product Description
Favor is the easiest way to get anything you want in your city delivered to your door in under an hour.

New users: See why Favor is Texas’ favorite delivery app—download today and get FREE DELIVERIES your first 2 weeks!

Favor delivers what you want, when you want it. Want to order Chinese food? Need to order beer or wine? Our personal assistants (we call them Runners) are ready to help with quick delivery from any of your favorite restaurants and stores.

Stay safe and healthy with Doorstep Deliveries, a 100% contact-free delivery experience. Your order will be dropped off at your door, and you can still contact your Runner by text.

Favor is also supporting local businesses throughout Texas with Local Favorites. Now, you can get free and discounted deliveries from hundreds of local restaurants you love.

Whether it’s lunch at the office, dinner at home, or those quick trips you just don’t have time for—we can deliver it in just a couple taps.

See why Favor is Texas’ favorite delivery app for local flavor. Download it today!

FAVOR FEATURES:

ANYTHING DELIVERED
- Shop for anything from bales of hay (true to our Texas roots) and phone chargers to tacos and coffee
- Get contact-free deliveries dropped off safely at your doorstep
- Browse menus from thousands of local restaurants and stores near you
- Don’t see the store you want? Create a custom Favor—just let your Runner know where to go and what to get

GROCERY DELIVERY
-Get groceries and essentials delivered in under 2 hours with Express Delivery from H-E-B, Central Market, and Joe V’s
-Order anything—including beer and wine
-Enjoy one-on-one service and personal updates from your Runner, who will personally select and deliver your items
-Pay and tip in the app—for a limited time, Express Delivery includes a $4.98 2-hour delivery fee and $10 tip

BEER & WINE DELIVERY
- Get beer and wine delivered right to your door from select merchants including H-E-B, Central Market, and Circle K

TEXAS’ BEST DELIVERY SERVICE
- Part of the H-E-B family and available exclusively in Texas
- Favor delivers from the best local restaurants and stores in over 150 cities across the Lone Star State

DELIVERY FROM YOUR FAVORITE STORES & RESTAURANTS
- Order anything & have it delivered right to you in under an hour
- Support locally owned & operated businesses with Local Favorites
- All your favorite local stores & restaurants are just a tap away
- Order vegan food, Mexican food, Chinese food, Korean food or whatever you’re in the mood for
- Get delivery from anywhere—Circle K, H-E-B, Target, or your favorite restaurant

TRULY PERSONAL SERVICE
- Our Runners are more than delivery drivers—they are personal assistants dedicated to saving you time
- Forgot to ask for ketchup or need a roll of paper towels? Just text your Runner!

5-STAR SUPPORT
- Need help? Our Favor Care team is available to assist you throughout your ordering experience

ONLY IN TEXAS
- Favor is available in cities across Texas, including Abilene, Amarillo, Arlington, Austin, Baytown, Beaumont, Brownsville, Buda, Burleson, Cleburne, College Station, Corpus Christi, Corsicana, Dallas, Del Rio, Denton, Eagle Pass, El Paso, Ennis, Fort Worth, Georgetown, Houston, Huntsville, Jake Jackson, Kerrville, Killeen, Kyle, Laredo, Longview, Lubbock, Midland, New Braunfels, Odessa, Port Arthur, San Angelo, the Rio Grande Valley, San Antonio, San Marcos, Temple, Tyler, Waco, & Waxahachie

DELIVERING FROM POPULAR RESTAURANTS
Order from your favorite restaurants & fast food chains: 
- Burger King
- McDonald’s
- Panera Bread
- Buffalo Wild Wings
- Olive Garden
- Papa John’s Pizza
- Applebee’s
- Walmart
- Whataburger
- Panda Express
- Church’s Chicken
- Five Guys
- Taco Bell
- Dairy Queen
- California Pizza Kitchen
- Chicken Express
- Firehouse Subs
- Hooters
- Jersey Mike’s Subs
- Pei Wei
- Romano’s Macaroni Grill
- Urban Bricks Pizza
- Velvet Taco
- Zoe’s Kitchen
- And more!

Want to know more? Head over to http://www.favordelivery.com.
Want to improve your unitQ Score by 20% within 30 days?
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