58
poor

Favor: Local Delivery Service | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
64%
Android
158 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
88 Reports
User Feedback
36%
iOS
88 Reports
64%
Android
158 Reports
Favor: Local Delivery Service - Latest Quality Issues
iOS
May 4, 2021
Money pit.
You will end up spending way more than the item is worth. Last time I favored, I vowed it to be my last, but call me the fool because I fell for it again. Tips are inconsistent and just ludicrous, and the drivers are constantly swapping and delivery time is AWFUL. 10/10 doing yourself a FAVOR and just do it on your own.
iOS
May 4, 2021
Hidden fees: 11% service and .93 chequout
When I looked at my order details it looked like there would be no cost to me during my free delivery period. But only on my fourth order did I realize they are hiding fees like everyone else. There is a 11% service charge which even applies to the $.93 cheqout fee that is folded into the 33.76 food amount. Paying a percentage of a well hidden charge as an extra charge is pretty much the epitome of dark pattern.
iOS
May 4, 2021
Favor steal people money
I've order from IHOP. They send my order to 5 different drivers. Until they took my money and I've never received the food. They are not responding to my email about refunding back my money. Thieves! Will never order from you guys again!
Android
May 4, 2021
I ordered over 2 hours ago with a wait time of 35 minutes. I haven't even been assigned a runner to contact yet. Customer service is non existent.
iOS
May 3, 2021
Food is not delivered
Just the worst this is the second time I order and it says my order has arrived and it never got there.Then the stupid runner can be contacted it's just so annoying when you spent over an hour waiting for your food so useless this app is trash they need to do better
Android
May 3, 2021
I have now Uninstalled favor. They used to be great but now are full of problems..
iOS
May 2, 2021
Never get my order right
Ok so first off I always use favor and it takes about 15 minutes just to get a runner and when I do they take there time most of the are slow and they need to have more haste and my orders are always wrong and o do not recommend this app to anyone
iOS
May 2, 2021
Food literally never comes on time
I try favor over and over again thinking it'll be better each time but this is the absolute worst food delivery app next to door dash. 0 customer support. Deleting the app as soon as I get my food (if I ever do)
iOS
May 2, 2021
How are you still a company?
How are you still in service? We've waited for over an hour and our order is still “received”?! How do you not have a number to call? As I'm typing this I just received an update that you can't complete our order because the store is closed? After waiting for over an hour? You've taken up my entire evening and forced me to sit here and wonder if and when I may eat for the evening. How can you not confirm a store is closed immediately? Why must I wait over an hour to find out a store is closed? I haven't been able to eat dinner because I've been waiting well over an hour for dinner and now it's been cancelled. I've attempted to try and call but your help link listed on your website doesn't work. And despite my efforts I can't find a number or email to call. I suppose if I knew I had dreadful customer service I too would purposefully not post a number or email. Unbelievable.
Favor: Local Delivery Service - Product Description
Favor is the easiest way to get anything you want in your city delivered to your door in under an hour.

New users: See why Favor is Texas’ favorite delivery app—download today and get FREE DELIVERIES your first 2 weeks!

Favor delivers what you want, when you want it. Want to order Chinese food? Need to order beer or wine? Our personal assistants (we call them Runners) are ready to help with quick delivery from any of your favorite restaurants and stores.

Stay safe and healthy with Doorstep Deliveries, a 100% contact-free delivery experience. Your order will be dropped off at your door, and you can still contact your Runner by text.

Favor is also supporting local businesses throughout Texas with Local Favorites. Now, you can get free and discounted deliveries from hundreds of local restaurants you love.

Whether it’s lunch at the office, dinner at home, or those quick trips you just don’t have time for—we can deliver it in just a couple taps.

See why Favor is Texas’ favorite delivery app for local flavor. Download it today!

FAVOR FEATURES:

ANYTHING DELIVERED
- Shop for anything from bales of hay (true to our Texas roots) and phone chargers to tacos and coffee
- Get contact-free deliveries dropped off safely at your doorstep
- Browse menus from thousands of local restaurants and stores near you
- Don’t see the store you want? Create a custom Favor—just let your Runner know where to go and what to get

GROCERY DELIVERY
-Get groceries and essentials delivered in under 2 hours with Express Delivery from H-E-B, Central Market, and Joe V’s
-Order anything—including beer and wine
-Enjoy one-on-one service and personal updates from your Runner, who will personally select and deliver your items
-Pay and tip in the app—for a limited time, Express Delivery includes a $4.98 2-hour delivery fee and $10 tip

BEER & WINE DELIVERY
- Get beer and wine delivered right to your door from select merchants including H-E-B, Central Market, and Circle K

TEXAS’ BEST DELIVERY SERVICE
- Part of the H-E-B family and available exclusively in Texas
- Favor delivers from the best local restaurants and stores in over 150 cities across the Lone Star State

DELIVERY FROM YOUR FAVORITE STORES & RESTAURANTS
- Order anything & have it delivered right to you in under an hour
- Support locally owned & operated businesses with Local Favorites
- All your favorite local stores & restaurants are just a tap away
- Order vegan food, Mexican food, Chinese food, Korean food or whatever you’re in the mood for
- Get delivery from anywhere—Circle K, H-E-B, Target, or your favorite restaurant

TRULY PERSONAL SERVICE
- Our Runners are more than delivery drivers—they are personal assistants dedicated to saving you time
- Forgot to ask for ketchup or need a roll of paper towels? Just text your Runner!

5-STAR SUPPORT
- Need help? Our Favor Care team is available to assist you throughout your ordering experience

ONLY IN TEXAS
- Favor is available in cities across Texas, including Abilene, Amarillo, Arlington, Austin, Baytown, Beaumont, Brownsville, Buda, Burleson, Cleburne, College Station, Corpus Christi, Corsicana, Dallas, Del Rio, Denton, Eagle Pass, El Paso, Ennis, Fort Worth, Georgetown, Houston, Huntsville, Jake Jackson, Kerrville, Killeen, Kyle, Laredo, Longview, Lubbock, Midland, New Braunfels, Odessa, Port Arthur, San Angelo, the Rio Grande Valley, San Antonio, San Marcos, Temple, Tyler, Waco, & Waxahachie

DELIVERING FROM POPULAR RESTAURANTS
Order from your favorite restaurants & fast food chains: 
- Burger King
- McDonald’s
- Panera Bread
- Buffalo Wild Wings
- Olive Garden
- Papa John’s Pizza
- Applebee’s
- Walmart
- Whataburger
- Panda Express
- Church’s Chicken
- Five Guys
- Taco Bell
- Dairy Queen
- California Pizza Kitchen
- Chicken Express
- Firehouse Subs
- Hooters
- Jersey Mike’s Subs
- Pei Wei
- Romano’s Macaroni Grill
- Urban Bricks Pizza
- Velvet Taco
- Zoe’s Kitchen
- And more!

Want to know more? Head over to http://www.favordelivery.com.
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